nelledesign

nelle design

Hamburg, New York

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Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    THANK YOU for choosing HANDMADE!


thank you ETSY for the feature
{check it out !}
http://www.etsy.com/blog/en/2013/featured-shop-nelle-design/?ref=fp_featured


Nelle Design
handmade goods for a good life.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - -
friend: www.facebook.com/nelledesign
shop: www.etsy.com/shop/nelledesign
view: on instagram @nelledesign
email: nellesgoods [!at] gmail.com

Announcement

Last updated on May 12, 2020

THANK YOU for choosing HANDMADE!


thank you ETSY for the feature
{check it out !}
http://www.etsy.com/blog/en/2013/featured-shop-nelle-design/?ref=fp_featured


Nelle Design
handmade goods for a good life.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - -
friend: www.facebook.com/nelledesign
shop: www.etsy.com/shop/nelledesign
view: on instagram @nelledesign
email: nellesgoods [!at] gmail.com

Items

nelle

Contact shop owner

nelle

Reviews

Average item review
5 out of 5 stars
(421)
See reviews that mention:
Quality 50 Shipping 39 Customer service 32

About nelledesign

Sales 1,826
On Etsy since 2011

handmade goods for a good life.

nelle design is a small pottery in upstate NY, each piece is designed, handmade & intended for daily use in your life and home.

Im Janelle, the designer and maker behind nelle design. Im incredibly grateful to be a fulltime maker. Using any handmade, well designed, well-made piece will shift & change your daily routine outlook & experiences, if I can be part of that intimate journey than I am doing my job. One pot at a time.

There is nothing perfect about my work -perfection is not what I’m striving for, rather I try to provoke beauty in the imperfect along with a physical response. I want people to touch and feel the textures that make each piece handmade. Imperfection is part of handmade, and it is a part of the story in my pots.
Thanks for letting my pots be part of your journey.

Janelle
Nelle Design
handmade goods for a good life.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - -
friend: www.facebook.com/nelledesign
shop: www.etsy.com/shop/nelledesign
view: on instagram @nelledesign
email: nellesgoods [!at] gmail.com

Shop members

  • nelle.

    Owner, Maker, Designer

Shop policies

Last updated on March 18, 2014
As in the spirit of Etsy, you can be assured that all handmade items at Nelle Design Studio are made by me ...Nelle! Due to their handmade nature, some items may have slight imperfections which only add to their beauty and uniqueness.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Please note that every item is handcrafted, one at a time, in our studio by real hands. Real artisans.
There are no machines or computers used in creating your clay pieces. Please do not expect, for example, your item to be perfectly round in shape, or for the stamping to be as straight as a ruler. We consider this to be the charm of the handcrafted piece. We hold ourselves to very high levels of craftsmanship, and every item that leaves our studio is quality-checked several times. We do not ship any product that does not meet or exceed our standards.

Custom pieces (any item created with personalized text or special orders of any kind) are final sale and are non-refundable. An exception to this is an error made on our part that deviates from your original order (such as incorrect spelling of a name or date).

Shipping charges are NOT REFUNDABLE and are the responsibility of the buyer.

The item must be in unused, original condition for a refund. Please carefully package the item back in shipping box with all shipping materials and include your order number, billing name, address, and email address in the package. Items received in a condition that cannot be resold, or without a return authorization, will NOT be refunded. All return shipping charges must be prepaid. We recommend that you use a trackable service such as USPS Priority Mail, UPS or FedEX, and insure all shipments.

We reserve the right to refuse a refund request if it does not comply with this policy. You can expect a refund for the item cost to your PayPal account within 30 days of us receiving your returned product.
Payment
PayPal Note: If payment is not received within 48 hours, the item will be re-listed.
Please pay for your order within 48 hours for reserved listings and custom orders. Otherwise, the listing will be canceled.
New to Etsy and need help making a purchase? Just go to this link: http://help.etsy.com/app/answers/detail/a_id/245
Shipping
All pieces are delicate, and I take great care and an immense amount of time when packaging and shipping them. Because they are fragile, you may choose to get insurance on your shipment. Send me a message and I will bill you for the extra cost. If an item is damaged in shipping and you did not get insurance, I am not obligated to replace the damaged item. ***If you do get insurance, you are responsible for making the claim with the USPS.***

** IT IS THE CUSTOMERS RESPONSILITY TO FILE ALL CLAIMS**
If approved THE CUSTOMER WILL RECEIVE FULL AMOUNT REQUESTED.
Nelle Design will not receive any refund.
Additional policies and FAQs
CUSTOM ORDERS:
1. Contact us with your detailed request. Custom orders are non-refundable, so please be very specific in your description.
2. We will respond with your quote for the items. Once we've agreed, a 'CUSTOM ORDER' for your items will be posted in your name in our shop for you to purchase.
3. Full payment required prior to us making your order.