NellieCakes

NellieCakes Designs

Buffalo, New York

NellieCakes is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

NellieCakes is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on May 18, 2011
Hi! Welcome to my shop. All of the items I make have been painstakingly created and live up to my perfectionist ideals. I'm my own worst critic, so you can be sure you'll always receive the best that I can provide!
The vintage items I list will always have complete descriptions and photos so you know exactly what you're getting. Feel free to contact me with my questions you might have!

Accepted payment methods

Paypal
Returns and exchanges
I try my hardest to provide accurate descriptions on everything I sell so I will not issue a refund unless I make a mistake with the order.
If something is damaged during shipping I will replace the item as quickly as possible, if I have another of the same item or another can be made. If the item cannot be replaced we'll figure out the best way to resolve the situation together. I always want my customers to end up happy and I'll do whatever I can to make sure they stay that way!
Payment
I accept paypal only, which allows you to buy via major credit card. Payment is due when the order is place. If payment is not received within two days, the order will be canceled.
Shipping
Shipping will be done with the good ol' USPS. This keeps the shipping prices down and they usually do a pretty good job. I will ship to the address provided by your etsy account unless otherwise noted in the notes to seller.
Items are shipped as quickly as possible but sometimes it can take up to a week for the items to be sent. I try my hardest to get them out well before that but between my husband's work schedule and us only having one car, it's hard to get to the post office sometimes.
Additional policies and FAQs
Feel free to request anything from custom orders or custom amounts. I will do my best to accommodate anything you ask for.