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Last updated on February 7, 2011
I am in the Flights of Fancy business so I want you to be happy. It is my hope that my photos represent my work well enough that you get what you expect. If you are not pleased, I will do what I can to make it so. Please enjoy!
Accepted payment methods
PayPal is the preferred method of payment. I will except checks and money orders but can't ship until they are cashed. I am not set up to accept credit cards at this time.
I ship USPS first class/priority. I can send a rush order for an additional charge. With some of the heavier, concrete and mosaic pieces, the shipping is listed at it's highest rate based on postal zones. If you are closer to NY than 8 postal zones, Convo me and perhaps we can adjust the shipping. Please do this BEFORE you place the order. I am not set up to ship outside the USA at this time but hope to be in the near future.
Refunds and Exchanges
All sales are final. Custom orders that are damaged in transit can be returned and repaired at my expense. Purchasing whimsy and shopping on a whim are two different things and so a purchase is a purchase. If you are really unhappy we can discuss it on Convo. I am a reasonable person and I want you to be happy.
Additional policies and FAQs
I invite custom orders.