NellBurns
Sunshine Coast, Canada
Shop policies
Last updated on
August 10, 2014
Welcome to my shop of unique textile artwork, embroidery supplies and hand dyed threads, buttons and beads. I love to use my hand dyed threads and supplies for my own textile art. I hope they inspire you!
All items (except items in embroidery supplies) are unique hand made items by me with full attention to detail. No two items are the same making them truly unique. Please visit my website www.nellsembroidery.com to find out more about me and my work.
All items (except items in embroidery supplies) are unique hand made items by me with full attention to detail. No two items are the same making them truly unique. Please visit my website www.nellsembroidery.com to find out more about me and my work.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If your purchase is damaged or it doesn't meet your expectations, just contact me as soon as possible and will try to rectify the problem if possible.
Payment
I accept Paypal. Direct Debit and Etsy gift Cards.
If you have any problems or question about the payment procedure, just contact me. All sales must be cleared at the moment of purchase. Prices are in US $ but you can pay using you own currency as Paypal/direct Debit will automatically convert it.
If you have any questions just contact me.
If you have any problems or question about the payment procedure, just contact me. All sales must be cleared at the moment of purchase. Prices are in US $ but you can pay using you own currency as Paypal/direct Debit will automatically convert it.
If you have any questions just contact me.
Shipping
I ship items within 24 hours of receiving payment Monday- Friday. I ship Worldwide.
I usually ship small packet AIR to all countries (Items need to be under 2cm). Items above 2cm are shipped Air internationally with the exception of timtex which is shipped surface/ground due to costly postage.
These services DO NOT include insurance or a tracking facility.
If you prefer a different shipping method (ie. you need it faster OR cheaper OR with tracking) please contact me I am happy to provide a quote for your preferred shipping method.
I usually ship small packet AIR to all countries (Items need to be under 2cm). Items above 2cm are shipped Air internationally with the exception of timtex which is shipped surface/ground due to costly postage.
These services DO NOT include insurance or a tracking facility.
If you prefer a different shipping method (ie. you need it faster OR cheaper OR with tracking) please contact me I am happy to provide a quote for your preferred shipping method.
Additional policies and FAQs
I do not include a paper copy of your receipt. I will be happy to include a physical receipt upon request via a message or leave a comment in during checkout.