VanseeJewelry

Personalized claddagh ring, puzzle ring & wedding ring.

Montreal, Canada

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

VanseeJewelry is taking a short break

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Note from shop owner Temperarely closed due to the pandemic

Note from shop owner

Last updated on Aug 4, 2022

Temperarely closed due to the pandemic

Nelly

Contact shop owner

Nelly

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About VanseeJewelry

Sales 2,532
On Etsy since 2008

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Making a mark within the family.

Shop members

  • Nelly

    Owner, Designer, Maker, Curator, Photography, Graphic Designs, Shipping, Emails, Online Work

    Nelly always been very creative and loves art. After studying fine arts in college, she felt like she needed to find a career. This is when she attended jewelry school in 2004. She self taught jewelry photography, graphic design and web design.

Production partners

  • Alexandre Van Cleeff

    Montreal, QC

    Alexandre is my brother, we work togheter creating the jewelry.

Shop policies

Last updated on Feb 2, 2017

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

More information

Last updated on May 11, 2022

Frequently asked questions

Care instructions

Jewelry care instructions are available in full detail here:
https://www.vanseejewelry.com/jewelrycare

Puzzle ring solution is available here:
https://www.vanseejewelry.com/puzzleringsolution

Sizing details

If your ring doesn't fit you, I will gladly resize it for you. Please contact me first for the proper return procedures and instructions. Do not return rings without contacting me first.

Please mention what standard of ring size your using: American, European ( Brazil ), British ( New Zealand and Australian ) or Japanese. I purchased tools and charts to create rings in any of these standards. Most jeweler can measure your ring size for you.

Gift wrapping and packaging

All my jewelry comes in a small gift box or pouch depending on the item you purchased.
If you require special gift wrapping or boxes, please contact me first for special arrangements.

Lost and damaged packages

If you package is got lost or damaged in the mail, I will file a claim through Canada post to get a refund from the insurances. All packages are sent with insurances. I only issue a refund once I went through the whole insurance claim through canada post and receive a confirmation your package was lost or damage through canada post. I do not issue a refund before then. The whole process takes on average 45 business days.

Shipping restrictions

I no longer ship to the following countries:
Italy, Greece, Ukraine, Russia, China, India, African countries except south Africa.

Shipping upgrades

-You can upgrade shipping service at check-out if you require faster delivery or a tracking number if its not included already.

IMPORTANT
If you purchase Express post or Priority shipping, please leave your telephone number at check-out.

Customized items and returns:

We don't accept returns, exchanges and refunds on customized items:
- Custom creations.
- Rings made to your size.
- Customized jewelry with modifications.
- Jewelry with added engravings.

We do offer ring sizing if you purchased the wrong size, shipping at the customer's expense.

Jewelry repair and restoration

We also offer professional jewelry repair and restoration, please feel free to ask for a quote.

Returns and shipping

I do not refund shipping on returned items.
Customers are responsible for return shipping.
Please contact me for detailed instructions.

Seller details

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