nemesisjewelry

Artisan Jewelry with Semi Precious Stones and Minerals

Greensboro, North Carolina

nemesisjewelry is taking a short break

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Note from shop owner Hi everyone- I have to take a short break... if you need to reach me for anything email me at...
nemesisjewelry [!at] yahoo.com
Sorry for any inconvenience,
Ruby

Note from shop owner

Last updated on May 20, 2020

Hi everyone- I have to take a short break... if you need to reach me for anything email me at...
nemesisjewelry [!at] yahoo.com
Sorry for any inconvenience,
Ruby

Ruby Nachom

Contact shop owner

Ruby Nachom

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Quality 5 Shipping 7 Customer service 11

Shop policies

Last updated on November 23, 2017
Welcome to the Nemesis Jewelry policy page! The most important thing is for you, the customer, to be happy. I want you to be thrilled with the jewelry you receive, and I will do whatever I can, within reason, to make sure that happens.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Your happiness with your item is my main concern. Returns are handled on an individual basis and I will do my best to accommodate your request for a refund or exchange. You MUST contact me within 7 days of receipt of item for a Return Authorization Number. NO returns will be accepted without a RAN. Custom orders cannot e returned.

There is no charge for repairs due to a defect. Custom changes are subject to charges for materials/labor. You pay to ship the item back to me, and I will pay shipping charges to you.

If your piece breaks under normal wear, I will fix it at no charge if you return all the pieces. Please try not to bathe, swim, sleep, do the dishes, garden, mow the lawn, etc. while wearing your jewelry - it's really not good for the jewelry :)
Payment
I accept all major credit cards, Paypal, Etsy Credit, Esty Gift Cards, Apple Pay .
Shipping
I ship anywhere in the world as long as import/export rules allow. Etsy address must match PayPal address!!! All items are carefully packed, suitable for gift giving, and shipped via USPS Priority Mail for the US-unless otherwise specified, and 1st Class International for the rest of the world. Purchases are shipped 1-2 business days after payment is received, unless the item is custom made.

International shipping rates are based on package rates. (All of my jewelry is shipped in gift boxes to assure that it is not damaged, which means I have to use the package mailing rates, rather than envelope rates) No tracking is available for international, but I will let you know the day the package is shipped.

Custom made items are shipped as ready. Occasionally there is a wait for special materials. I will always let you know if there will be a delay for any reason.
Additional policies and FAQs
Custom orders are welcomed!! However- they are not returnable.