Philippe on Jun 10, 20201 out of 5 stars
Awful product. Not a real patch.
Zanah responded on Jun 16, 2020
Hello, I reached out a couple of times via Etsy dm and email but never heard back. I mentioned in my DM I would like to offer a refund/replacement. I am not sure what the issue was with this order, but would like the opportunity to make it up to you as a buyer or at least discuss the feedback so that I can better improve my products and understand my buyer's needs. I apologize that you were not satisfied with your purchase, and if you could get back to me I'd gladly fix the issue. Thank you! - Zanah
Hello fellow unicorns,
My name is Zanah, I'm a small independent hybrid artist living in Austin, Texas.
I started my original art store here on Etsy in 2010 named SVD Collections and then I moved to this store, Neon Heartbreaker. I primarily made hair accessories, custom fashion pieces, and sew on patches. My patch technique is something I invented and have perfected over the time of 10 years and all of my custom vests and pieces have lasted just as long! Over the years my business grew, I added two team members, and many of my designs were published internationally in magazines, and styled on indie fashion runways... which of course was a dream come true. I will never forget the memories and the beautiful work we did at Neon Heartbreaker. However In 2016, after much deliberation and illness I decided to shut down my store and close my brand due to health issues, It was the most painful decision I ever made.
In 2020, after years of recovery from illness, I reopened this store by myself, and a whole lot of old designs and art to wade through. I pulled 6 boxes out of my storage and Instead of reopening as Neon Heartbreaker, I decided a fresh start was needed, so I have intermingled new designs here with my classic designs all available on my personal site at neonheartbreaker.com and on instagram @neonheartbreaker !
This store is my artistic expression of nostalgia, childhood memories of simpler times, fun rock n roll fashion, and my love all of all things neon and pastel. I spent a lot of my time throughout 2016-2019 growing in my technique and becoming a better artist, but my roots will always be in making cute, simple, couture quality things for people who are unique. Quality will always be my guarantee.
I hope you enjoy my work and please say hi if you'd like to chat!
Thank you for supporting small businesses and independent artists here on Etsy, forever thank you, every order makes my day!!
Owner, Maker, Designer
Zanah Lives off of coffee. Any coffee, literally. Give her the coffee. She works out of Austin, TX in her small studio with an old sphynx cat and lots of My Little Ponies and 80's music surrounding her! Follow her on IG @ZANAHDU
Assistant, Customer Service
Ramesses is a 8yr old sphynx cat. Let's just put it this way; he's an overseer, involved in everything that is produced in this shop, except he isn't allowed to touch anything... He likes naps, eating, laying in the sun, and more naps.
Accepted payment methods
Returns & exchanges
Frequently asked questions
♡Are these patches embroidered?
No, these are hand-cut glitter/holographic fabric and felt. They are one of a kind, made from vinyl/glitter/stiff professional felt, and not mass produced, they are sew on or glue on only.
♡Can I iron my patches on?
No, these are sew on.
♡Are the patches machine washable?
No. They are not.
♡Do you do custom patches?
Yes I do! Send a message to firstname.lastname@example.org or DM me here on Etsy.