NEUE

UNIQUE AND ORIGINAL HANDMADE CLOTHING

Florence, Italy

Top shop for gifts.

A buyer bought a gift from this shop and gave it a 5-star review!

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NEUE

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NEUE

Reviews

No reviews in the last year
See reviews that mention:
quality 6 shipping 4 customer service 6
  • Anonymous on Sep 4, 2010

    1 out of 5 stars

    the dress isn't cream, like in the photo, it's a dark tan...a surprise i was not expecting. the neck is constructed too high, so it feels like it's choking me. kind of disappointed.

  • Anonymous on Aug 23, 2010

    1 out of 5 stars

    I paid for this dress on July 1st and received it today August 23rd. The estimated time frame listed by the seller is 2 weeks for making the dress+ shipping. Nevertheless, I'm not sure how almost 8 weeks of delivery can be justified.
    n
    nI love the idea of this dress but the seamstress didn't do a good job, to be honest. The right side of dress lifts up for some reason. The pockets are way too big and one pocket is placed higher than the other. In the picture, it looks like both pockets are at same height and very discreet.
    n
    nOverall, not happy with this purchase and I personally do not recommend this seller.
    nsorry!

  • Anonymous on Jun 16, 2010

    5 out of 5 stars

    Very nice fabric, well made, just a little big for me. But overall very pleased with it

  • Anonymous on Apr 16, 2010

    5 out of 5 stars

    I purchased the short cotton jersey dress. It was absolutely beautiful design but she shipped me wrong style. It was not as described and I was disappointed. I ended up returning the dress. She paid my return shipping fee and I received refund in full. I was very satisfied her customer service!! Thank You!

  • Anonymous on Mar 3, 2010

    5 out of 5 stars

    AWSOME JACKET THANK YOU!! SUPER CUTE!!!

  • Anonymous on Feb 25, 2010

    5 out of 5 stars

    Lovely dress! Seller is cooperative, accommodating, and has wonderful customer service! I appreciate all that she's done to ensure the item arrived safe and sound! I wholeheartedly recommend NEUE! A+++

  • Anonymous on Feb 19, 2010

    5 out of 5 stars

    Super! Just as expected! I will wear this a lot this summer!

  • Anonymous on Feb 19, 2010

    5 out of 5 stars

    Darker in colour (I would say beige instead of cream) and no zip at the side as mentioned, but...I must say, it fits beautifully and looks realy nice! Thank you Guilia!

  • Anonymous on Feb 6, 2010

    5 out of 5 stars

    Great seller, thank you!

  • Anonymous on Jan 14, 2010

    1 out of 5 stars

    Okay, so I never (ever ever) write negative posts. But I really feel like I am forced to do so in this case because I would not want anyone else to have the same experience I had.
    n
    nFirst, I want to make it clear that Giulia, the woman who makes these beautiful-looking clothes, seems like a really nice, well-intentioned person. I really believe that.
    n
    nHaving said that, ordering a shirt/dress from her has been a nightmare which still continues. I specifically asked for the shirt/dress to be made larger so it would be loose-fitting and I gave measurements for the shirt/dress which were approximately 4 and 5 inches larger than my actual measurements. More than 2 months later, it still hadn’t arrived. I confirmed the mailing address with her. She kept asking me to wait as it perhaps takes longer to arrive from abroad; I did. She asked me to go to my post office and inquire if it was there; I did (and I had to wait on a massive line on Sat. as I work M-F and it was well into the holiday season at the time). Almost three months after I first ordered it, she said that it must be lost and refunded the money to my paypal account; after three weeks, it still hasn’t credited to my account and when I called paypal, they had no record of the refund (Giulia sent a confirmation number so perhaps it just hasn’t credited yet). Four months after I ordered the shirt/dress, it actually arrived. It had been mailed to a different address. Then, when I tried it on, the shirt/dress was so tight it barely fit, esp over the bust and waist (and I had actually LOST weight between when I gave her the measurements and when I tried it on – sigh). I honestly cannot figure out how she could have made the shirt/dress so drastically smaller than I requested. At this point, I am just going to write this experience off as money spent on a shirt/dress that I will likely never even wear. So disappointing.
    n
    nAgain, I think the Giulia is a nice person, has only good intentions, and the shirt/dress itself is beautiful and well made. How

Shop policies

Last updated on March 17, 2011
Thanks for stopping by.
If you have any question I will be happy to help you!

Accepted payment methods

Paypal
Returns and exchanges
I accept refound and exanges within 7 days after you recive the item.
Payment
Price listed are in US$
I accept Paypal using Paypal account or credit card.
A sale would be cancelled and the item relisted if payment is not received within 3 days.
If you find any difficulties completing a transaction please feel free to contact me for help.
Shipping
The items are made to order.
Expected delivery time is about 10/14 buisness days to USA
4/7 buisness days to Europe.
If you would like to purchase multiple items please contact me for conbined shipping.
If you would like to buy shipping insurance please tell me in advance and I will give you a quote.