April on Aug 11, 20215 out of 5 stars
Great quality, lovely patterns, soft fabric. I’ve bought several items from this shop. Always a big hit when gifted!
Jena on Feb 12, 20215 out of 5 stars
I have purchased from this sweet shop several times & am never disappointed. Kindest customer service & the soft quality to put on my little girls. Thank you
Reviewed by Inactive on Jan 12, 20215 out of 5 stars
The bow is absolutely adorable and my little girl love putting it on her babies! The shop owner is so very sweet and does amazing work! 😍
Customs and import taxes
Returns & exchanges
Frequently asked questions
Due to the delicate nature & embellishments of our turbans we are advocates of spot cleaning. Hey, sometimes things happen and that's alright too. If you must wash a turban please either hand wash it in lukewarm water & allow to air dry or place in laundry bag on delicate.
The below serves as a guide. Please note that our fabrics stretch.
| nb | 0-3m
| small | 3-12m
| medium | 18m-4t
| large | 5t-9t
| x-large | 10t-adult
How are New Girl Knots manufactured?
Please note that our turbans are hand produced so allow for some variation between turbans, no two are exactly the same and that's alright. Should you have a manufacturing issue, please refer to our Shipping + Returns section.
Do you offer refunds?
We do not offer refunds unless there was a large defect or your package arrived damaged. Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Is there anything else I should know?
We don't like to dampen the mood but please take note that our turbans are not created to protect children or adults head from harm. New Girl knots are intended to be a fashion accessory. The customer assumes all responsibility and liability upon purchase and we will not be held responsible for harm caused.
Additionally swim turbans do not serve as a replacement for sunscreen.
Help, my package is lost! What do I do?
Once your has been picked up by, you will receive an updated tracking number. If your package says it's delivered please call your local post office. We are not liable for packages that are lost or stolen once they leave our hands and suggest that the customer files a claim with USPS.
International: Buyer is responsible for any customs costs.