newmoonpapergoods

If you are unhappy with your purchase in any way, please let me know within a week of receiving the item, and I will take care of the issue. You will need to send it back to me and I will refund the cost minus shipping.

*Payments are accepted via Paypal. You do not have to have a Paypal account to use the system to pay with a credit card or echeck. Be sure to follow the link in your Etsy order through to the Paypal site to complete your transaction. Echecks do take up to one week to clear through Paypal, so please allow plenty of time for this to happen before your order ships.If you have any questions check with me before purchasing. I'm here to help!

*Payment is due at the time of your order, and must be received before I will ship out an item. If you do not pay for your order within three days, I reserve the right to cancel the sale. Please let me know if you are experiencing difficulties processing your payment- communication is greatly appreciated!

*Sales tax will be added to Paypal invoices for California residents at the rate of 9.0% on item and shipping costs.

If you would like an invoice included in your shipped order, please let me know, otherwise all packages will go out without printed invoices in an effort to save paper.

Please allow up to 3 days for packing and shipping.
I always ship via priority mail . This way you will have a better service, being able to track your package with a tracking number, and I will get a confirmation from the post when you get your item(s). I am not responsible for delays or lost items though. I'm doing my best getting the best posting service there is, and I am sure you won't have a problem.

- All items are shipped USPS First Class Mail:
- Domestic (2-5 days in transit)
- International (6-30 days in transit)

- Expedited shipping upgrades are available at an extra cost. However, with or without the shipped upgrade, orders still take 1-7 days to process. USPS does not guarantee Priority mail transit times. If you need guaranteed delivery at a certain date make sure to message me for a Fedex quote.

- Once packages leave our possession and are scanned and entered into the USPS tracking system, we assume no further responsibility for their delivery. Furthermore, we cannot issue full or partial refunds in the event USPS misses a delivery date.

- PLEASE NOTE! Orders are not considered LOST in transit until the following amount of time has passed:
- Domestic: 20 days past shipping date
- International: 60 days past shipping date
If your order that has not been delivered within these time frames please contact me so I can file an insurance claim through USPS on your behalf.

International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility

- INTERNATIONAL CUSTOMS: please be advised that I cannot be held responsible for tarrifs, taxes, or fees (if any) charged on your end. Please contact your local postal service for specific questions.

If you would like me to include a note with a gift purchase, just let me know at the check-out (Note for Seller).

An upgrade for a RUSH ORDER is possible, please send me a message and I'll see if I can accomodate your request.

I will be able to do custom orders (different colors etc.) on most of my items for sell, so please inquire.

Thank you!