nextstepdesigns

Simple, Classic, timeless jewelry for everyday

South Carolina, United States · 58 Sales

nextstepdesigns

Simple, Classic, timeless jewelry for everyday

South Carolina, United States 58 Sales On Etsy since 2012

0 out of 5 stars
(24)

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Kathleen Weber

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Kathleen Weber

Reviews

No reviews in the last year
Tracy Deweese

Tracy Deweese on May 21, 2014

5 out of 5 stars

I am very happy with the necklace and the fast services

Tracy Deweese

Tracy Deweese on May 21, 2014

5 out of 5 stars

Great bracelet, I ordered a matching necklace

Jeremy Drake

Jeremy Drake on Apr 2, 2014

5 out of 5 stars

Bought this item for my wife's birthday. I kept her in the dark for a week while we waited for it to arrive, and when it finally did she loved it! Thanks so much!

View all 24 reviews

Shop policies

Last updated on February 5, 2012
I'm so grateful to you for dropping in at nextstepdesigns! Welcome! Please take your time to peruse through my designs~creating jewelry is my passion and my therapy! I gain inspiration from all sorts of art mediums, architecture, nature and life in general. My creative process evolves and changes with time and with exposure to new materials. My true love, though, is creating simple, classic, timeless designs that you will wear everyday. I use only the highest quality components available~fine silver, sterling silver, gold filled, Swarovski crystals, natural stones and freshwater pearls. It is my goal to surprise and delight my customers so, if there's anything that I can do to make your experience here better, please let me know. I appreciate you taking time out of your busy lives to explore my handiwork!

"All of our dreams can come true, if we have the courage to pursue them."
~Walt Disney

Accepted payment methods

  • Accepts Etsy gift cards
Payment
At this time, I only accept Paypal as payment for your items. It's the safest, most convenient method for both the buyer and the seller. If you don't have a Paypal account, you may use your credit card via Paypal.

Full payment must be received and cleared through Paypal before an item is shipped. Transactions not completed within 3 days will be cancelled and relisted with feedback noted regarding the incident. If you need to cancel an order, please contact me immediately.

Custom items will require 50% of the payment due up front with the balance due after the completion of the item. I would be happy to provide you with a quote ahead of time for all custom items. Upon completion, I will photograph the item and email it to you for approval. Once approved, the remaining balance is due. If you cancel the item before completion, the initial 50% is non-refundable.

Residents of South Carolina will be charged a 6% sales tax.
Shipping
I ship items through the USPS First Class Mail with Delivery Confirmation. If you would like your shipment expedited, please let me know and I'll be happy to send it Priority Mail or Fed Ex for an additional fee.

Once the item has shipped, I will send you an email notifying you of the shipment date. I am not responsible for items lost or damaged during shipping. I recommend that you purchase insurance for your package which I will be happy to arrange for the applicable fee. If an item is damaged upon receipt, you must contact me within 3 days. I will work with you to resolve any issues and ensure that you're a satisfied customer!

Your item will be packaged in a small resealable bag, wrapped in bright green tissue and placed in a rustic gift box tied with raffia. This precious parcel will be inserted into a bubble wrap envelope and mailed to the address specified by you.
Refunds and Exchanges
I strive to provide you with detailed descriptions and quality photographs that showcase my designs. I understand that computer monitors do not always display the true colors/textures of a product so if you are not satisfied with an item that you purchased, please contact me within 7 days of receiving the item for a store credit/exchange or refund (less shipping costs). It must be returned in the original packaging and you must contact me PRIOR to shipping it back. Shipping costs will be the responsibility of the buyer.

Custom items are not returnable or refundable.

Due to sanitary reasons, I cannot refund any earrings.
Additional policies and FAQs
Your satisfaction is my top priority~if you are not completely delighted with your experience/item, please contact me so that we may resolve any discrepancies.

I understand that jewelry can break~especially if it's worn everyday. If you purchase one of my items and it breaks or is damaged, I will do my best to repair it. You will be responsible for the shipping costs but I won't charge you for the repair. Please contact me prior to shipping your item so that we can discuss the details.

It is normal for your sterling silver jewelry to tarnish over time (fine sliver is not as prone to this but may occur) especially if exposed when not worn. Your skins' natural oils slow down the oxidation process so wear your treasures often! When you are not wearing your items, store them in the resealable bag that they were shipped in. This minimizes their exposure and helps prevent the item from tarnishing. However, if you need to clean your items, use a polishing cloth. I don't recommend any harsh cleaners as they may discolor or remove the luster from your jewelry.