MARIO MORALES on May 1, 2016
Cancelled, item not available but made to beleive it was ready to go since the 13th of April. All of a sudden it shipped on the 25th and they did not even had the fabric pattern.
Ngozi responded on May 1, 2016
This customer ordered this item and expected it immiediatly with out paying for a Rush order. And not taking into consideration that all items are handmade. This order was cancelled by me after recieveing very rude messages from this customer. Only because we didn't answer his messages with in minutes after they were sent. Due to us processing orders we are only able to respond to messages during the morning and night and we try our best to respond to messages during noon time. Otherwise we would never get anything done. We take our time so that all items come out as perfect as possible.
I Am Ngozi
The Creator has given me the ability and tools to create. I style hair, paint, draw and sew. Despite my abilities, I found myself sitting at a desk working 9 to 5. I realized I wasnt creating and living the life I wanted. Sitting at that desk was literally making me sick. So, I left my job and Im so proud to say Ive spent two years living my dream of creating full time. I'm self employed and loving it. Daily, I get to decide what I want to do and create. I support all Beings who are doing what they love, it brings absolute joy to my heart. I love what I do and I hope you love it, too.
Owner, Maker, Designer
Designer and Artitst
Accepted payment methods
- Accepts Etsy gift cards
Layaway : We brake the amount into what ever you choose and I will send you a invoice weekly or monthly until pieces are fully paid for. The item is then made after full payment and shipped out.
Express shipping 19.99
International shipping 24.95
All custom pieces ship with in 7-15 business days. Standard shipping is 2-3 business days, Express 1-2 days, and International shipping 10-14 business days. All orders will receive a tracking number. International tracking stops working once outside the U.S.
Refunds and Exchanges
Customer has 24 hours to cancel for full refund.
Free Alterations and Repairs if needed. Customer pays for shipping both ways. Only If the measurements are at the fault of Nigerian Hippie a replacement of that item and shipping fees will be covered by Nigerian Hippie. If we are provided the wrong measurements for any custom apparel the customer is responsible for returning that item and also responsible for both ways of shipping.
If a item was made in the wrong measurements at the fault of the customer, to have a item to be remade a 2nd time, the customer will be charge 40% of retail price. Once we have remade that item the piece will be made after we receive the returned item.
Please choose your print and measurements wisely.
Additional policies and FAQs
Customer will be responsible for return shipping on inaccurate measurements to have pieces corrected/alterations.
Business hours are Monday- Friday. Orders will not be made on Saturday-Sunday. I will except and respond to emails 7 Days a week from 6-Am until 11PM