Los Gatos, California · 558 Sales


Los Gatos, California 558 Sales On Etsy since 2007

0 out of 5 stars

NancyGrayArt is taking a short break

Nancy Gray

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Nancy Gray


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Anonymous on Aug 12, 2010

5 out of 5 stars

Beautiful. Thanks!

Anonymous on Jan 30, 2010

5 out of 5 stars

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Shop policies

Last updated on March 1, 2011
Thanks for taking the time to read my shop policies. The policies are in place to ensure that each and every transaction is a positive one for all involved.

Most items are made to order, so they may vary slightly from the photographs in the listing. As with all handmade products, variations and differences ensure that each item is unique and add to its charm and character.

Orders are shipped twice a week via first-class mail, unless otherwise agreed upon beforehand with customer. Please allow three days or so from receipt of payment for your item to be mailed, and approximately 3-5 days for delivery within the U.S.

Personalized, custom, or large orders may take longer to create.

Unfortunately, I am no longer able to accept international orders due to repeated delivery issues and the prohibitive cost of shipping with tracking and confirmation. My apologies.

I’m happy to gift-wrap any item and include a personalized gift card. Please let me know if you would like gift wrapping and include a message for the card.

I am always open to custom orders, so if you like what you see but have something a little different in mind, just let me know.

Any of the designs that appear on bookmarks, key fobs, brooches, or money clips are interchangeable. See a bookmark pattern you like but want it as a brooch or key fob? No problem. Like the brass initials bookmark but want a background pictured in a different listing? Just let me know.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment is expected within 3 days of purchase. I accept PayPal. If you are having problems checking out, please let me know.

Please note: A sales tax of 9.25% will be added to all California orders in PayPal.
I generally ship via USPS first-class mail. Please let me know if you would like me to use a different carrier, and I can provide a quote.

If you require expedited shipping or need your order by a specific date, please let me know. In most cases, expedited shipping is available for an additional charge.

To avoid delays, please make sure the ship-to address on your order matches the ship-to address in your PayPal account.

Due to numerous delivery problems with international orders and the prohibitive costs of mailing with tracking and confirmation, I can no longer ship internationally at this time.
Refunds and Exchanges
If you would like a refund or exchange, please email me within 7 days of receiving your item. Refunds will be issued after I receive the item back in the same condition it was sent out.

Initial shipping charges are nonrefundable. Return shipping costs are the responsibility of the buyer.
Additional policies and FAQs
Unfortunately, the Internet is not always a safe place. Due to the rise in online scams, I reserve the right to cancel any order or refuse a sale.