Nicoinstitches

Handmade gifts, supplies, knitting, cross stitch

Ottawa, Canada | 255 Sales

Nicoinstitches

Handmade gifts, supplies, knitting, cross stitch

Ottawa, Canada 255 Sales On Etsy since 2011

5 out of 5 stars
(46)

Announcement   DUE TO THE CANADA POST STRIKE, I CAN NOT GUARANTEE SHIPPING BY CHRISTMAS ON PHYSICAL ITEMS.

Check out my Facebook page for coupon codes! https://www.facebook.com/Nicoinstitches/

All items come from a smoke free environment. Yes I do custom work!

Announcement

Last updated on Nov 20, 2018

DUE TO THE CANADA POST STRIKE, I CAN NOT GUARANTEE SHIPPING BY CHRISTMAS ON PHYSICAL ITEMS.

Check out my Facebook page for coupon codes! https://www.facebook.com/Nicoinstitches/

All items come from a smoke free environment. Yes I do custom work!

Nicole Graham

Contact shop owner

Nicole Graham

View all 101 items

About

Original handmade goods

I make everything by hand.
I started to cross-stitch as a hobby and am self taught. As a military wife, it has gotten me through many hours at home alone. I run my business from home where most of my items are made directly from my couch. I get to do what I love and I never take that for granted.

I am always available to communicate with my customers.
After my own negative experiences with not being able to contact sellers on various sites, I vowed to always answer messages I receive promptly. Have a question? I'll answer. Want a custom piece? Just ask. I'm always there to answer questions.

I only make things once.
Whether it's cross-stitch or jewelry, everything in my shop is only made once for originality. I love my customer feedback and always take it to heart. Their satisfaction is very important to me.

Around the web

Shop members

  • Nicole

    Owner, Cross-stitch

    A.K.A. Nico. Geeky, Nerd, Book Lover and military wife. Crafter extraordinaire.

  • Micheal

    Husband, Shipper

    Husband to Nicole, Michael can often be seen shipping orders, gathering supplies, and packing boxes. Foul language can sometimes be heard from this employee!

  • Tiger

    Helper

    Tiger loves to help in all matters of crafting. Especially if it involves petting. A little bit of Tiger goes into every Nicoinstitches products whether she wants to or not.

  • R.I.P George

    Helper

    George also loves to help in crafting but is mostly spotted sleeping by shipping boxes and the craft table.

  • Bruce Wayne

    Helper

    The newest member of Nicoinstitches, Bruce Wayne is a very good (?) helper. He likes to test everything out by playing with it.

Shop policies

Last updated on November 20, 2018
DUE TO THE CANADA POST STRIKE, I CAN NOT GUARANTEE SHIPPING BY CHRISTMAS ON PHYSICAL ITEMS.

Welcome to Nicoinstitches! Please feel free to contact me with any questions or concerns.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Please contact me if you receive a damaged or broken item as soon as possible. All orders are non refundable.
Payment
Paypal preferred though I accept other payments. Just ask.

Remember that parcels sent to the US and Internationally take extra time (up to 30 days) at customs on top of the delivery time.

I will not ship prohibited items to countries that do not allow them and it is the buyer's responsibility to confirm that their purchase is allowable. Therefore I am not responsible for refunding the purchase price if the package is confiscated.
Shipping
I ship through Canada Post as it is the cheapest option. Please contact me if you prefer FED EX or UPS with your zip or postal code and I will recalculate the shipping cost for you.
Packages are sent next business day.

NEW POLICY: ALL SHIPPING OVERAGES WILL BE REFUNDED IF ITEMS ARE PURCHASED THOUGH PAYPAL.
Additional policies and FAQs
Everything comes from a smoke free environment.

I do not share my customers information with anyone.
Privacy