NicoleAlexiaDesigns

NicoleAlexiaDesigns

Asheville, North Carolina · 31495 Sales

NicoleAlexiaDesigns

NicoleAlexiaDesigns

Asheville, North Carolina 31495 Sales On Etsy since 2015

5 out of 5 stars
(12147)

Announcement   **PROCESSING TIMES FOR THE UPS ARE 3-4 WEEKS!**
Please note before buying any foil items that these items are handmade and are subject to variations in the foil. This includes traces of black in certain foil areas as well as the foil being slightly off centered to the printed object. This is a natural variation of the foiling process.

*Please note international shipping prices have changed to reflect updated USPS pricing*

Current processing times are 1-2 weeks unless noted as a presale. Presale items have a processing time of 2-3 weeks.

Please check our FAQ section below!

Subscribe to Nicolealexiadesigns on youtube for plan with me videos, new releases, updates and more! https://www.youtube.com/NicoleAlexiaDesigns

Join our Facebook group! https://www.facebook.com/groups/nicolealexiadesigns

Please allow 48-72 hours for messages to be responded to. We receive a large volume of messages and try to respond as quickly as possible.

Custom requests are not being taken at this time.

Coupons, sales and giveaways will all be shared on Instagram, Facebook, and Youtube!
@Nicolealexiadesigns

Tracking is included in our shipping price. This includes international packages. Unfortunately we do not offer the option to ship packages without tracking info.

Everyone's monitor shows color differently! I try to take pictures in natural light but the colors you see on your screen may be slightly different in person!

Q: What do the different paper options mean?
A: We know that everyone likes to plan differently so we try to offer options for every preference and budget! Here a breakdown of the different paper options-

Matte Removable - This is a matte paper that can be easily removed from the page and repositioned.
Glossy - A photo finish glossy paper with a permanent backing. Only certain pens can be used on this paper to prevent smearing. Colors may appear lighter on this option.
Premium Matte - A soft, smooth premium matte paper with a permanent backing. This paper has the highest quality color/image resolution. Colors may appear much brighter on this option.

Q: When will my order ship?
A: Our current processing times can be found on our Home Page. The can also be found on your Etsy receipt under "my orders"

Q: Will I be charged customs/duty for international orders?
A: If you are an international buyer you will be responsible for any customs fees. These are completely out of my control. Custom forms values are autofilled by ShipStation for the amount of the purchase. I WILL NOT change any values on customs forms.
Seller is NOT responsible for customs fees and import taxes imposed on Buyer by their country of residence. Falsifying customs declaration forms in order to help a Buyer avoid these taxes and fees is against the law, and comes with a punishment of up to $10,000 USD with the possibility of up to 5 years of imprisonment. Please do not ask Seller to violate the law. For further information about these laws go to codes.lp.findlaw.com/uscode/13/9/305

Seller is not responsible for calculating import fees. Buyer may use the tool found at the web site below to estimate import fees; however, be aware the fees may be higher since this calculator is just an estimate.

www.dutycalculator.com/new-import-duty-and-tax-calculation>

Q: Can I cancel my order?
A: We accept cancellations within 24 hours. After the 24 hour period has ended we cannot accept cancellations. Even if you have not received a shipping notification that does not mean that your order has not already been packed. We only drop order at the post office every other day so sometimes our shipping notification have been set to send 24 hours from the time the label was created.

Q: Do you accept custom orders?
A: We do not accept custom orders at this time.

Q: When do you restock items?
A: We currently do not have set times to restock items. Most items will only be released with the initial stock available. Some items may be restocked periodically. Additional stock is generally released on Friday or prior to sales.

Q: My order is showing as delivered but I have not received it yet. What do I do?
A: We see this happen alot. Generally if your order has been marked as delivered but isn't in your mailbox it will show up the next day. If it does not show up you will need to contact USPS. We will not replace/refund any orders that have been marked as delivered.

Q: How long does shipping normally take?
A: We cannot guarantee any set shipping times but most US orders are delivered within 3-5 days of being shipped. Sometimes it takes longer depending on the season. We will not resend any orders until an item has not moved/been scanned in 10 business days. Sometimes things get stuck and while this is frustrating, it isn't something that can be helped. International orders could take 30-60 days to be delivered depending on customs. We will not reship international orders. If the order is received back on our end the order will be refunded minus shipping cost.

Q: Do you have any current coupon codes?
A: We have any current coupon codes listed on our Instagram profile. We also hold certain sales specifically for our Facebook group.

Q: Im trying to place an order but it doesn't look like you ship to my country. Can you change that?
A: Unfortunately we only ship to select countries. There are certain countries that we have constant problems shipping to, so we decided to remove those countries from our shipping list. If your country is not on the list then we will not ship there.

Q: Will you send me free stickers to review on Youtube/Instagram/Facebook?
A: No.

Q: I placed more than one order, can I combine them?
A: Yes! We will combine orders as long as they were placed within 24 hours of each other. Just send us a message with your orders numbers and let us know you'd like to combine shipping. We will refund the shipping overage!

Q: Will you donate to my planner meet up?
A: Unfortunately we are on a very strict schedule for restocking. Because of this we are not able to cut additional stock for meet ups.

Announcement

Last updated on Apr 13, 2018

**PROCESSING TIMES FOR THE UPS ARE 3-4 WEEKS!**
Please note before buying any foil items that these items are handmade and are subject to variations in the foil. This includes traces of black in certain foil areas as well as the foil being slightly off centered to the printed object. This is a natural variation of the foiling process.

*Please note international shipping prices have changed to reflect updated USPS pricing*

Current processing times are 1-2 weeks unless noted as a presale. Presale items have a processing time of 2-3 weeks.

Please check our FAQ section below!

Subscribe to Nicolealexiadesigns on youtube for plan with me videos, new releases, updates and more! https://www.youtube.com/NicoleAlexiaDesigns

Join our Facebook group! https://www.facebook.com/groups/nicolealexiadesigns

Please allow 48-72 hours for messages to be responded to. We receive a large volume of messages and try to respond as quickly as possible.

Custom requests are not being taken at this time.

Coupons, sales and giveaways will all be shared on Instagram, Facebook, and Youtube!
@Nicolealexiadesigns

Tracking is included in our shipping price. This includes international packages. Unfortunately we do not offer the option to ship packages without tracking info.

Everyone's monitor shows color differently! I try to take pictures in natural light but the colors you see on your screen may be slightly different in person!

Q: What do the different paper options mean?
A: We know that everyone likes to plan differently so we try to offer options for every preference and budget! Here a breakdown of the different paper options-

Matte Removable - This is a matte paper that can be easily removed from the page and repositioned.
Glossy - A photo finish glossy paper with a permanent backing. Only certain pens can be used on this paper to prevent smearing. Colors may appear lighter on this option.
Premium Matte - A soft, smooth premium matte paper with a permanent backing. This paper has the highest quality color/image resolution. Colors may appear much brighter on this option.

Q: When will my order ship?
A: Our current processing times can be found on our Home Page. The can also be found on your Etsy receipt under "my orders"

Q: Will I be charged customs/duty for international orders?
A: If you are an international buyer you will be responsible for any customs fees. These are completely out of my control. Custom forms values are autofilled by ShipStation for the amount of the purchase. I WILL NOT change any values on customs forms.
Seller is NOT responsible for customs fees and import taxes imposed on Buyer by their country of residence. Falsifying customs declaration forms in order to help a Buyer avoid these taxes and fees is against the law, and comes with a punishment of up to $10,000 USD with the possibility of up to 5 years of imprisonment. Please do not ask Seller to violate the law. For further information about these laws go to codes.lp.findlaw.com/uscode/13/9/305

Seller is not responsible for calculating import fees. Buyer may use the tool found at the web site below to estimate import fees; however, be aware the fees may be higher since this calculator is just an estimate.

www.dutycalculator.com/new-import-duty-and-tax-calculation>

Q: Can I cancel my order?
A: We accept cancellations within 24 hours. After the 24 hour period has ended we cannot accept cancellations. Even if you have not received a shipping notification that does not mean that your order has not already been packed. We only drop order at the post office every other day so sometimes our shipping notification have been set to send 24 hours from the time the label was created.

Q: Do you accept custom orders?
A: We do not accept custom orders at this time.

Q: When do you restock items?
A: We currently do not have set times to restock items. Most items will only be released with the initial stock available. Some items may be restocked periodically. Additional stock is generally released on Friday or prior to sales.

Q: My order is showing as delivered but I have not received it yet. What do I do?
A: We see this happen alot. Generally if your order has been marked as delivered but isn't in your mailbox it will show up the next day. If it does not show up you will need to contact USPS. We will not replace/refund any orders that have been marked as delivered.

Q: How long does shipping normally take?
A: We cannot guarantee any set shipping times but most US orders are delivered within 3-5 days of being shipped. Sometimes it takes longer depending on the season. We will not resend any orders until an item has not moved/been scanned in 10 business days. Sometimes things get stuck and while this is frustrating, it isn't something that can be helped. International orders could take 30-60 days to be delivered depending on customs. We will not reship international orders. If the order is received back on our end the order will be refunded minus shipping cost.

Q: Do you have any current coupon codes?
A: We have any current coupon codes listed on our Instagram profile. We also hold certain sales specifically for our Facebook group.

Q: Im trying to place an order but it doesn't look like you ship to my country. Can you change that?
A: Unfortunately we only ship to select countries. There are certain countries that we have constant problems shipping to, so we decided to remove those countries from our shipping list. If your country is not on the list then we will not ship there.

Q: Will you send me free stickers to review on Youtube/Instagram/Facebook?
A: No.

Q: I placed more than one order, can I combine them?
A: Yes! We will combine orders as long as they were placed within 24 hours of each other. Just send us a message with your orders numbers and let us know you'd like to combine shipping. We will refund the shipping overage!

Q: Will you donate to my planner meet up?
A: Unfortunately we are on a very strict schedule for restocking. Because of this we are not able to cut additional stock for meet ups.

Nicole Alexia

Contact shop owner

Nicole Alexia

View all 88 items

Reviews

Average item review
5 out of 5 stars
(12147)
View all 12147 reviews

About

Nicole Alexia Designs

Welcome planner lovers!
A few months ago I was introduced to the wonderful world of planning! I instantly fell in love with the Erin Condren life planner and all of the gorgeous stickers that went with it. Soon after I began to customize my own stickers to use in the planner. I began posting my spreads on Instagram and was soon asked if I would consider opening an Etsy shop to share my designs with the rest of the planner community! I am so excited to have the opportunity to share my designs with everyone! If you have any questions please contact me through Etsy or on Instagram (Nicolealexiadesigns).
Thank you and happy shopping!

Around the web

Shop members

  • Nicole Alexia

    Owner, Designer

Shop policies

Last updated on January 2, 2018
Welcome to Nicole Alexia Designs!
Please take a moment to read through the shops policies before placing an order.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Due to our processing times we cannot guarantee the we will see an order cancellation request before the order has shipped. Order cancellations must be submitted within 24 hours of the order.
Due to the nature of our items we do not accept returns. If you have a problem with your order please contact us immediately and we will do our best to resolve the issue.
Payment
We currently accept all major credit/debit cards as well as Paypal, and Etsy gift cards!
Shipping
Shipping Policies:

Tracking is included in our shipping price.

We will change addresses on orders as long as the request is received within 24 hours of placing the order. Please double check your address before placing an order. If the wrong address is given and the package is returned to us the buyer will be responsible for reshipping fees.

Please allow 48 hours for tracking numbers to update.

Once your order has been taken to the post office it is completely out of my control. I cannot control the amount of time that usps takes to process or deliver a package. Orders will not be reshipped until they tracking info has not been updated for 10 business days for domestic orders. Many times orders will not receive update scans and then will arrive at their destination. Most domestic orders take between 3-5 business days once they have been taken to the post office but they could take longer. Orders may be subject to significant delays during the holiday season.

International shipping could take up to a month or potentially longer depending on customs clearance, If you are unwilling to wait this amount of time, please do not place an order. We will not reship international packages. If an international package is received back on our end we will refund the amount the purchase minus the shipping cost.

We currently only ship to select countries. This is due to issues we have had in the past. We will not make exceptions.

If you are an international buyer you will be responsible for any customs fees. These are completely out of my control. Custom forms values are autofilled by ShipStation for the amount of the purchase. I WILL NOT change any values on customs forms.
Seller is NOT responsible for customs fees and import taxes imposed on Buyer by their country of residence. Falsifying customs declaration forms in order to help a Buyer avoid these taxes and fees is against the law, and comes with a punishment of up to $10,000 USD with the possibility of up to 5 years of imprisonment. Please do not ask Seller to violate the law. For further information about these laws go to codes.lp.findlaw.com/uscode/13/9/305

Seller is not responsible for calculating import fees. Buyer may use the tool found at the web site below to estimate import fees; however, be aware the fees may be higher since this calculator is just an estimate.

www.dutycalculator.com/new-import-duty-and-tax-calculation>;


Orders may be combined if they were placed within 24 hours of each other or if you would like your order to be held and shipped with another order. Please send the shop a message and we will be happy to refund the shipping overage and combine the orders.
Additional policies and FAQs
Custom requests are not being taken at this time.

Coupons, sales and giveaways will all be shared on Instagram, Facebook, and Youtube!
@Nicolealexiadesigns

Please check our shop info for our FAQ sections!