nicoleleechocolates

Nicole Lee Fine Chocolates

1753 Sales

nicoleleechocolates

Nicole Lee Fine Chocolates

1753 Sales On Etsy since 2010

0 out of 5 stars
(718)

nicoleleechocolates is taking a short break

Loading
nicoleleechocolates

Contact shop owner

nicoleleechocolates

Reviews

No reviews in the last year
Elizabeth Nelson

Elizabeth Nelson on Dec 4, 2014

5 out of 5 stars

Delicious perfection! And awesome personalized service! Thank you so much!

View all 718 reviews

Shop policies

Last updated on April 12, 2014
Welcome to Nicole Lee Fine Chocolates! We don't only make chocolates, we also make other French goodies such as French Macarons, Florentines and Pate de Fruit.
All of our products are handmade with utmost care and attention to details, without preservatives or vegetable fat. They are prepared in our FDA certified commercial kitchen; therefore, they are not homemade.
Our macarons have a crispy shell with a soft and chewy interior, the exact texture of the macarons you find in Paris. The shells are generously filled "up to the rim" with real butter cream and ganache, the same way the master of macarons Pierre Herme had preached. They are cute, colorful and a great gift for any occasion.
Our chocolates are made by hand using the traditional French and Belgium artistry and with top quality ingredients from around the world. They have a well balanced taste, not too sweet and full of flavors. We make our chocolates in small batches to ensure freshness and each piece is hand dipped with a special attention to details.
Try also our Florentines and Pate de Fruits (fruit jelly), they are quite addictive once you have the first bite!
We welcome bulk and custom order, please contact us for price quote.
Enjoy!
Nicole Lee

Accepted payment methods

  • Accepts Etsy gift cards
Payment
We accept Pay Pal and Credit Cards as method of payment. All orders are processed only after receipt of payment. Our products are made- to-order, please allow up to 48 hours to prepare them, in addition to 2-3 days shipping. This process starts after receipt of payment.
According to the State of California law, there is no sales tax applicable to confections.
We accept cancellation request made via etsy convo email, within 24 hours from the time we receive payment.
We reserve the right to refuse service to anyone at anytime.
Shipping
We ship Monday, Tuesday and Wednesday and we are closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and the day after, Christmas Day. We don't ship on Thursday because we don't want your package to sit in the carrier's warehouse over the weekend.
During the summer (May 1-October 31), we take utmost care to pack our products with ice gel packs and/or insulated box. Macarons are fragile, we will make our best effort to minimize damages, but there is no guarantee.
We use USPS Priority mail for all of our products (2-3 days transit). There is insurance for lost and damaged package but there is no guarantee for delivery time or day. Customers in the Pleasanton, CA area may request a meetup for delivery.
Our product is not made to sustain the heat and because USPS is instructed to leave the package at your doorstep should nobody is available to receive it, we suggest you provide us with a business address to make sure someone is there to receive the package.
Our products are made-to-order and from scratch, please allow up to 48 hours to prepare them, in addition to 2-3 days shipping. This process starts after receipt of payment.
Combine shipping discount does NOT apply to multiple destinations.
Shipment to Hawai and Alaska requires additional shipping cost. For an estimate of shipping cost, please send e-mail along with quantity and your zip code.
We do not ship to Canada
Refunds and Exchanges
We inspect each package before it leaves the facility. Refund due to defective product will be reviewed on individual basis and merchandise must be returned complete and uneaten. Requests must be received within three days of receipt of merchandise. If a replacement needs to be shipped out, customer will incur a second shipping charge.
Nicole Lee Fine Chocolates will not refund purchases if:
•Packages where left at the door steps by USPS, are stolen, damaged or melted.
•Purchases returned as undeliverable because of incorrect delivery address.
•Delivery delay caused by bad weather or third party carrier or other situations out of our control.
Additional policies and FAQs
ALLERGIES:
All of our products are manufactured in the facility that process egg, wheat, milk, soy, peanuts and tree nuts. If you are allergic to any of the ingredients above, please refrain from consuming our products.
STORAGE:
Chocolates: Because our products have no preservatives, they should be consumed within two weeks from date of receipt. Upon receipt, our chocolates should be stored in a cool, dry area. In an excessively warm. To consume within 3 weeks
Macarons: Keep refrigerated - For best flavor, allow macarons to come to room temperature before serving, around 10 minutes. To consume within 7 days.
All other products: Keep at room temperature in a cool place - Consume within two weeks.
Note card: We offer an option to include a note card along with your package. Please include your message when you place the order.