nicolelindner

----If something arrives broken or damaged please contact me within 7 days of arrival and I will either fix or replace your item. After the 7 days has lapsed, this offer is void.

----All sale items and markdowns are FINAL SALE.

----I do not do refunds on CUSTOM ORDERS or MADE TO ORDER, due to a few issues with returns that appear to have been worn and therefore cannot be resold. If a problem with your item occurs on arrival just let me know what the problem is and we can gladly work together to resolve it! Please note, all items that need alterations, corrections, etc. MUST be sent back within 7 days of arrival or this offer is void. CUSTOM ORDERS ARE FINAL SALE!

----I will accept a return on any full priced(not sale or custom order) item within 7 days of arrival. Please send me a convo so that I know I will be expecting the return. All returns MUST have delivery confirmation, for your safety as well as my own. Your money will be refunded via Paypal (minus shipping costs) after the item has arrived. I have the right to issue a store credit on any merchandise that appears to be worn or is not in the condition sent/resalable.

----no refunds on return shipping.

----I am not responsible for items lost in the mail OR incorrect shipping addresses. I always check to see if your paypal account matches your etsy account. If you are buying an item as a gift or need it shipped to a separate address please convo me so I know. If you need specialty shipping please see above.

I am only one person, so I will always try and be as fair and flexible as possible to make your shopping experience as hassle free as I can! Since all items are handmade, there may be a few slight flaws/imperfections, but I do my best to ensure a quality item. I want to give each customer a great experience shopping in my store so please feel free to reach out to me if you have any questions or concerns

I accept paypal, Etsy gift cards, and Credit/Debit. Payment is expected immediately after purchase. if there is a reason for a delay in payment let me know at check out or ahead of time so I don't re-list the item! If no payment has been received and I haven't heard from you after 3 days, I am canceling the sale. If it is a "Made to order" item and I have not received payment within 3 days, then the custom order will be re-listed and your order will be canceled (note- I will always try to get a hold of you first, just in case I messed up or paypal/etsy did with showing that you have paid.)

PLEASE NOTE I cannot/do not mark international packages as a gift. If I did and got caught I would be subject to huge fines. Please pay any fee's or taxes your country may have for buying things online. If you have any questions or concerns please message me before purchase.

I ship US postal. I will ship within 2-6 days of a CLEARED payment to get the item to you as quickly as possible! Made to order garments may take 1-3 weeks for turnaround time

All postage costs are approximate since shipping is based on weight, package size, and location. I will pay for any difference in postage if your item costs more to ship then approximated. If for some reason I have over charged shipping by more than 5 dollars on a single item I will refund the difference. All shipping costs include a small supply cost, all items are shipped in either boxes or manila envelopes, have tissue paper, bubble wrap or other packaging supplies to help keep your item safe from damage during the shipping process.

I will ship to either your Paypal or Etsy address if they MATCH. If they do not match I will send you a message to ask which address you prefer. I recommend sending me a CONVO or leaving me the CORRECT address in your "Notes to seller" section after purchase. Please feel free to contact me with your correct address at any time, its better safe than sorry!

----If you need rush shipping or would like delivery confirmation/tracking numbers, please request them at time of checkout and I will invoice you the additional charges.

WASHING INSTRUCTIONS- Most of my items are made with stretchy knits. I pre-wash the fabric to avoid shrinkage but it may still occur if the item is placed into the dryer. I recommend all items be gently hand washed in cool/cold water and laid flat or hung to dry. Since these items are serged they would probably be able to handle many trips in the washer, but its better to be safe with a hand washing!

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I strive to make my customers 100% happy, If you are unsatisfied in anyway please send me a convo before leaving a negative feedback, I'm sure I can fix and/or resolve any problem that may occur!!

Thank you to everyone for the love and support!!
I *heart* all of my customers!! xox Nicole