Anonymous on Aug 7, 2013
Absolutely wonderful product and Nikki was incredible to deal with. Cannot speak highly enough of her customer service and design. Custom made a design to size for me - just perfect :)
Anonymous on Jul 21, 2013
My cats adore these!
Anonymous on Jul 21, 2013
Accepted payment methods
- Accepts Etsy gift cards
- Money Order
Paypal is the preferred method of payment. If you choose to pay with Paypal, immediate payment is required unless the buyer contacts me with the intended payment date. The intended payment date must be with in seven days of the original date of sale. If you are an over seas buyer, I only accept Paypal.
*PERSONAL CHECK OR MONEY ORDER*
If you choose to pay with a personal check or money order, please contact me after the sale and let me know. I will allow ten days for the payment arrival. If for any reason you know it will take longer than ten days, please contact me. If I do not receive the payment within ten days, and have not had any contact with the buyer, I will cancel the transaction. Once the check or money order has been received I will ship the item out with in two business days. If there are any problems with the buyers check I will be sure to contact the buyer so we can determine whether or not they would prefer another method of payment, or if they would rather cancel the transaction.
If the buyer refuses to stay in contact with me or refuses to inform me of their method of payment I will cancel the transaction after five days.
If anyone has any questions at all about the methods of payments I accept, or would like to request another means of payment please feel free to contact me anytime! If anyone had any suggestions of how I can make my payment policies more accommodating, please let me know! Thanks!! :)
Refunds and Exchanges
I do accept returns ONLY IF DELIVERY CONFIRMATION WAS USED. If the buyer wishes to return their item they must contact me within five days of the items arrival. If I do not hear from the buyer within the five day time period, than I will assume that the buyer is happy with their item and will no longer accept a return request. If the item is being returned, the Buyer must pay for the item to be shipped back to me. Once I receive the item I will refund the buyer for the total cost of the sale including the original cost of shipping. I will not refund the buyer for their shipping costs to get the item back to me. If you pay with Paypal I will refund you through them. Any other refunds will be issued by a personal check.
If anyone has any questions at all about my return policies, please feel free to contact me. If anyone has any suggestions on how I can improve my return policy, please feel free to let me know. Thanks!! :)