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NightOwlGlass

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NightOwlGlass

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Shop policies

Last updated on February 4, 2011
Welcome to Night Owl Glass! I provide quality glass art at reasonable prices. Custom orders are always welcomed. If you can dream it, I can create it! Please convo me for more details.

Any questions, suggestions, ideas, special orders or commissions--Please contact me through my Etsy shop. Thank you for looking! I appreciate your feedback and hope you will come back soon!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Money Order
  • Check
Returns and exchanges
*Returns are accepted up to 7 days after delivery upon prior approval and only if the item is in the original condition and has not been worn. Payment will be refunded minus shipping costs and buyer is responsible for return insured shipping.
Payment
*I accept PayPal, personal checks and money orders.

*All PayPal accounts must be "Verified", if not I will incur additional fees to accept your payment. I aim to keep the prices as low as possible and for this reason I will have to pass along the additional fee to you, the buyer.

*If you choose to pay via personal check or money order, I will have to wait until I receive payment to send out your order. At that time, your package will be sent out in 2-3 business days. All personal checks must clear prior to shipment.
Shipping
*All orders will be shipped via USPS Priority or First Class.

*International items will be shipped via airmail-letter post, unless otherwise specified.

*Insurance is optional. We cannot be held responsible for lost or damaged shipments if insurance is not purchased. If you would like delivery confirmation or insurance, please let me know and I will send you an updated invoice.
Additional policies and FAQs
*Wholesale pricing is available to qualified vendors. $150.00 minimum on initial order. Please convo for a price sheet or to place an order.

*Any concerns or questions about my work? Please convo me or contact me at fusionstudioscleveland [!at] gmail.com and I'll respond to you as soon as possible.

*I stand behind each piece of my work and want you to be completely satisfied with your purchase! Please contact me before leaving negative feedback and I will be happy to resolve any situations.