nightwinggalleries is taking a short break
Reviews
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Kara on Jan 30, 2022
5 out of 5 starsAbsolutely loved it, and I appreciated that the seller updated me on the day they shipped it. I bought it for my husband as a 17th anniversary gift and he loves it. Thank you!
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RitA on Sep 4, 2021
5 out of 5 starsVery beautiful print on sturdy paper. Excellent quality. Amazing art work!
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Des on Jul 9, 2021
5 out of 5 starsoh my gosh, he's absolutely amazing!! I can't believe he's even more lovely than in the pictures, thank you!
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suellie1 on Aug 10, 2020
5 out of 5 starsI love my plush Zym. He is be worth every penny and you can see the excellent handwork . I‘m so happy to buy him, he is unique. The coummication was top and the delivery as quickly as possible. Thanks a lot from Germany!!!
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MoonLight on Jan 9, 2020
5 out of 5 starsA beautiful water dragon in my dragon collection thank you 🥰
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MoonLight on Jan 9, 2020
5 out of 5 starsI always love your themed dragons which are cute and reminds me of a rainy day thank you so much!
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Fae on Jan 7, 2020
5 out of 5 starsGorgeous high quality plush and it was shipped so quickly!! Adore this purchase.
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Angela on Dec 25, 2019
5 out of 5 starsThe first thing they ran to when they came downstairs Christmas morning were their toothless plushies. (not the bike or remote control trucks) the oldest one has opened all his gifts and his favorite thing he got is toothless. thank you so so much.
About nightwinggalleries
Shop policies
I believe a hand made or custom made gift means a lot more than just something that has been picked up off a shelf or mass produced. The care and time I spend on each item for sale will show this in each stitch, brush stroke or subtle finishing touch.
Due to the nature of many of the items featured here, there will be a 4-6 week lag time between ordering and shipment of merchandise as much of this is made to order. Time frames are subject to change. Custom order requests are restricted to animals only. I do not work with humanoids or anthropomorphic characters. I also do not take commissions for extra large plushes, I do not have the space to work on these items in my studio. Sorry for any inconvenience this may cause. Please see this page for my full plush TOS and pricing guidelines: http://nightwinggalleries.com/plushtos.html
All communications must go through Etsy Convo for record keeping. I do not make phone calls to confirm shipping address or other details so please be sure all relevant information is in your order summary when placed.
Thank you and enjoy your shopping experience!
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
30 days on premade handcrafted items from date of shipment. The item in question must be shipped back at buyers expense. Once the returned item is received, a refund will then be given less the initial shipping charge.
If the item is damaged upon receipt, please notify me with a photograph attachment of the damage, and I will gladly do my best to rectify the situation.
Payment
For larger orders arrangements can be worked out ahead of time before the order is placed. Please be aware that I will not be starting sewing the project before the payment is received in full. If invoices are not paid by the agreed upon date the order will be cancelled.
Custom plushes are priced on a case by case basis. Standard is materials cost + 200% starting price to cover design and construction/finishing. Complex designs will incur additional charges determined by what is required to complete the project. Complex designs are easier in larger sizes, starting at $250 and up depending on the subject. Smaller sizes does not neccessarily mean that it will be cheaper. Small things take just as much if not more time to make as large things and will be charged accordingly.
Alterations to existing patterns will be pro-rated based on a case by case basis.
Shipping
Art prints are sent first class.
International purchases are shipped international first class mail. I am not responsible for any import fees or taxes incurred by the buyer.
Additional policies and FAQs
Privacy
Any and all information collected will be used exclusively to complete business transactions such as name, address and payment information. Information will only be shared with the necessary parties to process payments and ship items. Permission will be requested before sending marketing solicitations or any other use other than the guidelines outlined above. Please contact me if you have any questions regarding this.