nlphillips
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Buyers bought gifts from this shop and gave them 5-star reviews!
Announcement Hello! My name's Natasha and I'm a freelance artist and illustrator from the UK living in Granada, Spain. I create uplifting landscapes, town and cityscapes for happy homes. Here in my shop you can find original artworks on paper and canvas as well as signed prints of various sizes, all with worldwide shipping from my studio in Granada. If you'd like to commission a piece then please contact me. If you have any questions at all, get in touch! I'm here to help and will get back to you as soon as possible. Thank you!
Announcement
Hello! My name's Natasha and I'm a freelance artist and illustrator from the UK living in Granada, Spain. I create uplifting landscapes, town and cityscapes for happy homes. Here in my shop you can find original artworks on paper and canvas as well as signed prints of various sizes, all with worldwide shipping from my studio in Granada. If you'd like to commission a piece then please contact me. If you have any questions at all, get in touch! I'm here to help and will get back to you as soon as possible. Thank you!
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Reviews
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Roseblight on Jul 14, 2021
5 out of 5 starsSo magical and lovely! So exquisite! Meticulously packed (crucial for international delivery of a delicate painting) and shipping was super fast! Natasha I can't thank you enough
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Hannah on Apr 21, 2021
5 out of 5 starsBought as a present - v pleased with it and the postage was exceptionally quick
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ruth on Apr 3, 2021
5 out of 5 starsI’m really pleased with my print! Really beautiful picture and great quality. Natasha was lovely to deal with and it arrived very quickly. Highly recommend!
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Matt on Mar 20, 2021
5 out of 5 starsVery happy with my purchase. Seller was communicative and helpful!
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Matt on Mar 20, 2021
5 out of 5 starsShipping was fast, even arrived a couple days earlier than expected!
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Catherine on Dec 11, 2020
5 out of 5 starsWhile studying abroad in Granada for a semester, I grew to love the city very much, and once I returned to the US, I was on the hunt for a print to remind me of my time there. This one is absolutely gorgeous! The colors are so bright and the style makes the print burst with life, much like the city itself. Natasha was wonderful to work with: she wrapped the print carefully and beautifully, ensured the print was sent out promptly, and coordinated its delivery. I would highly recommend ordering this print and checking out other pieces from Natasha's shop!
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Charlotte Jones on Dec 6, 2020
5 out of 5 starsFantastic and friendly service. Wonderful wrapping which I know my mum loved! Thanks so much for going the extra mile.
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Marleen on Oct 11, 2020
5 out of 5 starsThe print looks amazing in real life. It also arrived exactly in time to give as a birthday present, even though it was ordered a day or two before :)
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Megan on May 24, 2020
5 out of 5 starsI studied abroad in Granada in college and was looking for a piece of art to represent that time for my new place, and this piece was perfect! Natasha was also wonderful to work with and was very communicative around international shipping and timing in the Covid-era. Couldn't say more good things about her and this piece.
About nlphillips
My & My Art
Hello!
I’m Natasha – artist, illustrator & Spanish to English translator. I’m British and fortunate enough to have lived in two of the most beautiful parts of England – the Cotswolds and the Westcountry. However, as much as I love England and my roots I’ve always been pulled towards Spain and I’m currently living in Granada, a beautiful Andalusian city in the south of the peninsula where I am blessed to be able to enjoy a wonderful range of landscapes in close proximity to each other from the mountains, to olive and orange tree-filled valleys, to the sea!
My Art
My speciality is creating playful landscapes, town scenes and cityscapes, often from life, sometimes from my imagination. I love the idea of the natural and man-made structures of our world being at play, of nature and all created things bouncing off each other, jostling for space in a game of “Tag, you’re it!” in a crowded city or leisurely sprawling across the open countryside like sleeping lions.
My Inspiration
It’s hard to explain what makes one place stand out to me more than another when it comes to whether I feel inspired to paint it or not. I think it’s more about the feel of a place, its character, rather than its beauty. Sometimes I’ll glance up a street or get a peak of a view and it just captures my imagination, there’s just something special about how all the different elements fit together that makes me want to put it on paper.
Telling Stories
Who doesn’t love a good story? I am drawn to capture places I know and love – Lyme Regis, Granada, for example – I suppose because there are so many memories, so many stories to draw upon. Ever since I was little I’ve loved stories, both being told and telling them, whether in verbal or visual form. All my artworks have a story behind them, ranging from the long and meaningful to a snapshot of memory or a fleeting impression.
You
I genuinely love the process of making my art, but a big part of my job satisfaction comes from being able to share it with people, with you! Connecting with you through something I’ve made and knowing that it means something to you too is honestly just magical. It’s great when you send me photos of my art in its new home; it’s wonderful to think it’s now part of your space and everyday life. I also love making things just for you. It’s an honour when you get in touch with me and entrust me with the task of capturing a place that is special to you to hang on your wall, producing a unique gift for a loved one or working on illustrations for your business branding, a product, or even a publication.
Shop policies
Accepted payment methods
Returns and exchanges
I don't accept returns, exchanges, or cancellations
Returns and exchange details
Shipping
------ PRINTS ------
------ PACKAGING OF PRINTS ------
I carefully package all my prints to a very high standard in order to keep them safe and sound in transit. Each and every one is gift-wrapped with love to put a smile on your face when your order arrives!
------ PROCESSING TIMES ------
Please refer to the item description for detailed information about the processing time for that particular item.
------ SHIPPING ------
All items are sent from Granada, Spain.
I always message you via Etsy to let you know when your item has been shipped.
------ DELIVERY ADDRESS ------
I will post your order to the address given on the Etsy order confirmation. Please ensure that all the delivery details are correct as I can’t be held responsible for loss or delay due to incorrect address details. The buyer will be responsible for any additional postal fees or customs charges resulting from an incorrect address.
------ CUSTOMS/TAXES ------
Buyers are responsible for any duties, taxes or customs charges that may apply. The full value of the artwork is declared on the package for customs purposes. If you’re not sure what import fees you may be liable to pay on your purchase please contact the customs department of your country before ordering. In the case that the buyer refuses or fails to pay the customs fee and therefore causes the abandonment or return of the package the buyer will be responsible for all resulting charges.
------ PO BOXES ------
I regret I cannot deliver to PO boxes.
------ SHIPPING OF PRINTS ------
------ 1) CERTIFIED POST ------
-Tracking number provided.
-Sign-for delivery.
-Not insured for loss or damage.
PROCESSING TIME
Orders sent 1-2 working days after you place your order.
ESTIMATED DELIVERY TIMES*
Spain: 1-4 working days
Europe and Greenland: 4-7 working days
Rest of the world: 8 - 15 working days depending on destination
*Please note that these times are estimates only! The real delivery time can vary according to destination within a country, customs, holidays and other circumstances beyond my control. I’m afraid I can’t take responsibility for any delivery delays.
SIGN-FOR DELIVERY
Please ensure that you arrange for your package to be sent to an address where you or an authorised person can be present to receive and sign for it, or to collect it promptly if a delivery attempt notification is left e.g. a home, work or family address.
LOSS/DAMAGE
I’m afraid I can’t accept any responsibility for the delay, loss or damage of items sent by certified post. However, if your package hasn’t arrived and you believe it may have got lost in the post, please contact me and I’ll do my best to help.
CANARY ISLANDS
If your order is to be sent to the Canary Islands please message me with the DNI number of the recipient as this is required by the postal service to send the package.
------ 2) EXPRESS SHIPPING ------
Are you in a hurry? Contact me to request a quote for express shipping. Prices vary depending on the package and the destination so please provide me with the following information:
-which item/s you'd like me to prepare the quote for
-the full delivery address including the postcode
------ 3) INSURED SHIPPING ------
Put your mind at ease by insuring the delivery for loss and damage. Prices vary depending on the package, the item value and the destination so please contact me for a quote with the following information:
-which item/s you'd like me to prepare the quote for
-the full delivery address including the postcode
------ ORIGINALS ------
------ PACKAGING OF ORIGINAL ARTWORKS ------
Please refer to the description of the original artwork you’re interested in for information on how it will be packaged.
------ PROCESSING TIMES ------
Please refer to the item description for information about the processing time for that particular original artwork.
------ SHIPPING ------
All items are sent from Granada, Spain.
I always message you via Etsy to let you know when your artwork has been shipped.
------ PO BOXES ------
I regret I cannot deliver to PO boxes.
------ INTERNATIONAL SHIPPING OF ORIGINAL ARTWORKS ------
Original artworks sent outside of Spain.
RECORDED DELIVERY VIA COURIER
-Fully tracked.
-Sign-for delivery.
-Fully insured for loss or damage during transit.
PROCESSING TIMES
Please refer to the item description for detailed information about the processing time for that particular original artwork.
ESTIMATED DELIVERY TIMES*
Europe: 1-3 working days according to destination
US and Canada: 2-4 working days
North Africa and Middle East: 2-5 working days
South America: 3-6 working days
Asia and Oceania: 3-6 working days
Africa: 3-6 working days
*Please note that these times are estimates only! The real delivery time can vary according to destination within a country, customs, holidays and other circumstances beyond my control.
DELIVERY ADDRESS
I will post your order to the address given on the Etsy order confirmation. Please ensure that all the delivery details are correct as I can’t be held responsible for loss or delay due to incorrect address details. The buyer will be responsible for any additional postal fees or customs charges resulting from an incorrect address.
SIGN-FOR DELIVERY
Please ensure that you arrange for your package to be sent to an address where you or an authorised person can be present to receive and sign for it.
PHONE NUMBER
Please note that for international recorded delivery via courier you must provide me with a phone number where you can be easily reached as without it I cannot send your package. It is required by the courier company to facilitate the safe and timely delivery of the package to you. If you provide me with an incorrect phone number or don’t respond to the courier company’s attempts to contact you, you will be responsible for any resulting postal or customs charges resulting from the package being undelivered or returned to me.
CUSTOMS/TAXES
Buyers are responsible for any duties, taxes or customs charges that may apply. The full value of the artwork is declared on the package for insurance and customs purposes. If you’re not sure what import fees you may be liable to pay on your purchase please contact the customs department of your country before ordering. In the case that the buyer refuses or fails to pay the customs fee and therefore causes the abandonment or return of the package the buyer will be responsible for all resulting charges.
LOSS/DAMAGE
The shipping of all my original artworks is fully insured for your peace of mind. I take great care both in my packaging and choice of shipping method to send my original artworks as quickly and securely as possible. However, if you believe the artwork has been lost or damaged in transit please contact me immediately.
IMPORTANT DELIVERY ADVICE!
Please note that if you instruct the delivery company to deliver the package without you signing for it personally e.g. leaving it in your post box, at your door, on the porch, under the stairs, in the garden, or with someone else such as a neighbour, colleague or local shopkeeper, this will be recorded. If the artwork subsequently goes missing, its loss will not be covered by the insurance. If you choose to do this, you do so at your own risk and I can’t be held responsible for the loss of the artwork. As a result, I strongly suggest you make arrangements to receive the package yourself or to have a trusted person receive the delivery.
WHAT TO DO IF THE PACKAGE IS DAMAGED UPON DELIVERY - IMPORTANT!
Firstly, do not refuse the package. If you don’t accept delivery of the package then the damage can’t be claimed and I won’t be able to help you. If your artwork arrives with visible damage to the packaging make sure to point this out and file a complaint with the delivery person then and there so there is a record of it. Make sure the damage is recorded on the delivery note. This is important because to claim on the insurance then both the recipient (you) and the sender (me) have to file complaints at each end. If you fail to report the damage upon delivery, I’m afraid I can’t help you as the company can claim the damage occurred post-delivery.
Before opening the package please take several clear and well-lit photos of it and then take subsequent photos of the packaging as you unwrap it. Please take photos of the damage to the artwork as well.
Contact me immediately with the photos and I will instruct you on the steps for you to follow and take the necessary measures at my end also. It’s very important you contact me as soon as you can as claims for damage are time-sensitive. Thank you!
Please don’t hesitate to contact me with any questions you may have. I’ll get back to you as soon as I can. I'm here to help! Thank you.