NonnaLia

Handmade crochet and knit scarves, cowls,accessories

Sant'Antonino di Susa, Italy

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Liliana

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Liliana

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Shop policies

Last updated on May 18, 2022

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Welcome to Nonnalia Treasuries Shop!!
All my items are handmade by me. Also, all items are listed in my store are completed and ready to be sent.

If you have questions, please dont hesitate to contact me!
Thank you!!

Returns & exchanges

See item details for return and exchange eligibility.

Payment

Please note that I am accepting only PAYPAL for payment.

You can pay either simply using your credit card or by logging into your Paypal account if you have one.

Note that payment should be made immediately when purchasing by clicking on the “pay now” button.

If payment is not received and no contact has been made within 48 hours I will need to cancel the sale and relist the item.

Shipping

FOR PERSONAL PROBLEMS I WANT TO INFORM ALL MYCUSTOMERS THAT THE ORDER IN ALL WEEK WILL BE SHIPPED MONDAY ONLY(ITALY TIME.I WILL ASK YOUR MESSAGES LIKE ALLWAYS .YHANK YOU DOR YOUR UNDERSTANDING.



tems are shipped via Registered Mail (tracking number).

Should you wish a special shipping service ) please contact me.

All items are hand packed and shipped within 4 days from receiving your payment, even if I will try to ship items within 48 hours (weekends and holidays aside).

Costs include packaging, shipping and handling.

I am not responsible for lost, damage, customs delays and/or extra fees.

Additional policies and FAQs

CUSTOM DESIGNS
My creations are all limited edition or one of a kind but please don't be shy about asking if a sold item can be re made... sometimes it is possible to make a similar one... custom orders are always welcome!
If you see any of my designs you like, but would like them in another colour or would like me to design something special for you please let me know.

CONTACTING ME
Do send me a message if you have any questions. Please use an Etsy conversation to contact me or email me at lbaciu95 [!at] yahoo.com
Note that I am in Italy and there may be timezone differences, but I will endeavour to get back to you as soon as I can.

Thanks for reading!