NoodledollNelly

Cardiff, United Kingdom | 1016 Sales

NoodledollNelly

Cardiff, United Kingdom 1016 Sales On Etsy since 2014

5 out of 5 stars (254)

Shop owner

Contact

Announcement   Hello and welcome! everything is made to order and can be customised in colour! if you have any questions please message me! thanks! xx

Announcement

Last updated on Aug 19, 2017

Hello and welcome! everything is made to order and can be customised in colour! if you have any questions please message me! thanks! xx

Jess

Contact shop owner

Jess

View all 55 items

Reviews

Average item review
5 out of 5 stars
(254)
See reviews that mention:
quality 49 shipping 16 customer service 38
View all 254 reviews

Updates

Magical woodland animals
Unicorn decorations have now been added to the shop!
star2

Tagged in this photo

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About

Hello

Noodle doll Nelly begun out of a love and passion for making things, each and every product is made from my own ideas and drawings, which I then use for the actual patterns for the products.
Each of my products are all individually hand made to order, and I welcome custom orders, as everything can be made in 'your' colours to suit your decor or theme. All of my products are beautifully hand stitched, with exception to my banners which are machine stitched but all the detail on them too are also hand stitched.
I pride myself in the quality of my work, and always use high quality fabrics and materials.
You can catch up a bit behind the scenes via my Instagram and Facebook accounts! :)
Thanks for stopping by my shop it is much appreciated!
Jess xx

Around the web

Shop members

  • Jess

    Owner

    Pink haired happy Mam of four :)

Shop policies

Last updated on June 19, 2018
Hi!

If you have any questions or queries, please do ask! we are very nice!

Thanks ever so much for viewing our shop, and for your custom, it is much appreciated!

Jess xx

Accepted payment methods

Paypal Visa Mastercard American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We want you to be super happy with your purchases from Noodle doll Nelly, please contact us as soon as possible once you have received your item if there is a problem, and we will do our very best to fix the problem.
Payment
We accept Paypal, Credit Cards, and direct payment.
We are also very happy to accept Etsy gift cards!

For help in making a purchase on Etsy, check out this handy guide: https://www.etsy.com/uk/help/article/339
Shipping
All our items can be shipped worldwide!

UK SHIPPING:
We are based in Wales in the UK, all orders within the UK are sent First Class via Royal Mail with proof of postage.
Delivery can now be updated at checkout, you can choose from standard delivery, recorded or tracked.

INTERNATIONAL SHIPPING:
Products shipped outside of the UK are shipped via international airmail standard delivery, though we do obtain proof of postage.
However if you do wish to upgrade your shipping to registered mail which includes tracking and insurance please choose the tracked option when checking out.

International Airmail aims to deliver within 5-10 working days, occasionally longer if delayed at customs. Buyers are responsible for any extra charges at customs.

DELIVERY TIMES:
UK - 3 to 5 working days
EUROPE: 4 to 10 working days
USA, AUSTRALIA, NEW ZEALAND, CANADA, REST OF THE WORLD: 6 to 20 working days.

Processing time after payment is received at the moment is 2/3 weeks, as all products are made to order.
Once your products have been made I will send you an email to let you know when your items have been dispatched.
If you do however need a product by a specific date, please let us know, and we will try to help!

More information

Last updated on Apr 22, 2016
Frequently asked questions
Custom and personalised orders

All of my products can be customised for you! if you have a particular colour scheme in mind or if you want to change something, just send me a message or simply fill out the 'Message to seller' box whilst checking out. Thanks!

Gift wrapping and packaging

All of our products are beautifully gift wrapped for you.

Wholesale availability

Unfortunately we can not take on any wholesale requests at the moment.