Announcement   WELCOME!

happy shopping!
www.noodlenthread.net

Announcement

Last updated on Jun 5, 2018

WELCOME!

happy shopping!
www.noodlenthread.net

Angie Pham

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Angie Pham

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Shop policies

Last updated on June 5, 2018
Thank you for visiting noodlenthread, an online shop owned and created by Angie Pham. Each item has been designed and handcrafted with much love and care so that no item is identical to one another. For this reason, you can expect slight variations from the product photos versus the one you will receive in the mail.

If you have any questions, please don't hesitate to convo or email me. I will do my best to respond within 24 hours, unless otherwise stated {in my Announcements}.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Refunds or exchanges will be on a case by case basis, and they all have to be requested within 5 business days after receipt/delivery confirmation. If somehow you are not completely satisfied with your purchase (with certain exceptions), please let me know and we can work something out.

Damaged items due to shipping are 100% refundable or exchangeable, although extra care is taken to ensure this won't happen.

Refunds (excluding shipping fees) will be issued once package is received.

Lost shipments due to incorrect postal address that was provided, final sale and custom orders are non-refundable.
Payment
All forms of payment accepted using PayPal or major credit cards. Check or money order is not accepted. Payment is due within 24 hours after ordering. If you need to cancel an order, please contact me within 12 hours after ordering.

NOTE: Orders placed by Washington State residents will incur a 9.5% sales tax.
Shipping
Domestic: Orders are shipped via United States Postal Service® First-Class Mail within 3 days after receiving payment.

International: Orders are shipped via United States Postal Service® First-Class International Mail within 3 days after receiving payment.

For faster shipping or insurance (domestic or international orders), please let me know.

Multiple orders will be shipped in one box (unless otherwise instructed) to conserve packaging. Shipping costs include shipping + handling.

NOTE: Buyers are responsible for any and all duties and customs charges that may incur.
Additional policies and FAQs
All prices are subject to change without notice.

Wholesale, consignment or custom orders welcome!

For any other inquiries, please don't hesitate to convo me on Etsy or email me at noodlenthread [!at] gmail.com