c o n c r e t e - Our concrete is specially formulated, non-toxic and safe for wear unlike traditional construction concrete. By nature, this porous material and will become a little darker with a slight shine over time. Avoid excessive handling and contact with oil based products such as make-up. A damp paper towel with dot of mild soap can be used to spot clean. Be kind to your piece and avoid striking against hard surfaces.

w a l n u t - We finish our walnut with food grade Danish Oil. However, olive oil can be used to maintain its richness of color and to highlight the wood grain. Add a thin coat over the surface, allowing to soak in for a few seconds and wipe off excess with a paper towel. Be sure all excess is removed before allowing to come into contact with clothing.

b r a s s (sealed) - Some brass pendants are finished with a protective jewelry seal and while no care is needed, it's generally advised to avoid wet and humid conditions with jewelry. See individual styles for material details.

b r a s s (raw) - Some raw brass pendants are polished with a jewelry wax to protect against oxidation; a natural process with brass. This process can be slowed by avoiding wet and humid conditions, however, the brass can be maintained and polished up to its original shine by using a buffing pad or polishing cloth (included), while taking care to avoid concrete or walnut areas if applicable. See individual styles for material details.

g o l d p l a t i n g - Our chain and some charms are made from 24k gold plated brass while no care is needed, it's generally advised to avoid wet and humid conditions with jewelry.

l e a t h e r - leather details can be wiped down with a damp cloth. please avoid risk of scratches. A small amount of leather polish
may be used if necessary but take care to avoid non-leather areas.

all n o r d y jewelry comes in a beautifully simple white branded box with
n o r d y card insert, plush cotton fill and gold-fleck foiled tissue paper - perfect for gift giving or for treating yourself! Care instructions are included as well as a polishing cloth, depending on the style.

We generally ship via USPS (unless requested otherwise) and although each package comes with tracking and is wrapped securely for shipping; we cannot be responsible for lost, stolen or damaged packages.

Please lets u know if you require expedited shipping.

Chain lengths can be adjusted per your request and based on availability. Please ask if this is something you require.

For interest in items that are marked 'sold out' or something thats on instagram but you do not see it available in the shop, please ask! The style may be in the making...

We would love to hear from you! Please tell us how we are doing when prompted for your Etsy review or send a direct message if you have any questions, comments or problems with your order. We are always happy to help.

Please be mindful of potential custom holds, duties charges and taxes. These can vary from country to country and we do not have any control on this once orders leave the US. The customer must assume the cost of any potential custom holds, charges, duties or taxes on their order.

If the order is not picked up from customs and fees are not paid by the customer, the goods are usually returned back to us. Please contact us. We will refund the price of the goods minus the shipping charges a 15% restocking fee.