NORMandLOU

Norm and Lou

Thunder Bay, Canada 704 Sales On Etsy since 2008

0 out of 5 stars (371)

NORMandLOU

Norm and Lou

Thunder Bay, Canada | 704 Sales

NORMandLOU is taking a short break

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Note from shop owner I am currently closed for custom orders as I catch up and prepare for the Craft Revival! An ENORMOUS thank you to everyone that has supported my shop this season!

Note from shop owner

Last updated on Nov 6, 2018

I am currently closed for custom orders as I catch up and prepare for the Craft Revival! An ENORMOUS thank you to everyone that has supported my shop this season!

Christa Savietto

Contact shop owner

Christa Savietto

Reviews

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quality 35 shipping 44 customer service 57

About NORMandLOU

Sales 704
On Etsy since 2008

Around the web

Shop members

  • Christa

    Owner, Creator

    I am a crafty mother of two babies and two dogs. I have always loved being creative and I enjoy learning new techniques and finding new ways to explore my craft.

Shop policies

Last updated on June 6, 2016
I am a Canadian Crafter. I love to craft, and have done so since I was a little girl. I believe that handmade is always better, and I am so happy to have found etsy; a place where it seems that a community of people feels the same way.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I am confident that you will be happy with your product, in the event that you are not, please contact me so that a suitable resolution can be found.
In reference to any of my accessory items; If you accidentally purchase the wrong sized case for your device or sunglasses, a refund or a replacement will be sent only when your orignal case is returned. I will not be responsible for shipping costs in this case. It is always best to double check the sizes listed prior to purchasing. Convo me if you have any questions.
Payment
I prefer to use paypal. Once I have confirmation of payment, your item will be shipped. I require immediate payment on my items. If you are in love with an item, but need some time; please convo me.
Shipping
I will generally ship your item within three business days of receiving your order. Always refer to my shop announcement, if I am taking longer than usual to complete orders it will be written there. I will let you know when it has successfully shipped. It will be sent standard mail, unless you specify a different preference...this may effect the fee.
Generally items are received in the US within 7-8 business days. This time would be shorter for items shipped within Canada. I can offer no guarantee for items shipped to other destinations. All countries vary greatly.
This seller is not responsible for any extra customs that may be required by your country.