northernroots' Shop Policies
Welcome to Northern Roots! Everything in my store is completely handmade by me. I don't make anything that I wouldn't be proud to wear myself. So enjoy, because I really love making each and every piece!
If you have any questions at all, please contact me, I would love to hear from you!!
A big thank you to knocknockshop.etsy.com for creating the gorgeous vintage flower images used in my Etsy Shop Banner and Profile Picture!
I accept Paypal as well as money orders. You will have one week to pay before I will consider the order cancelled and will relist the item. I am willing to work with you, so please email me if you are having issues with paypal or your money order.
Orders ship within 2-5 business days, once the order is shipped I cannot cancel the order.
I ship first class United States Postal Service. Unless your item is a custom order, I will ship within 2-5 business days. I will email you when your package has shipped.
Refunds and Exchanges
All sales are final. I carefully package each item, but I understand that damages can occur. If your item was damaged in shipping, please send me a picture of the damaged item and I will be more than happy to replace it!
If you are unhappy with your purchase for any reason, please contact me before leaving negative feedback and I will correct the problem! I want you to love whatever purchases you make!
Additional Policies and FAQs
Please contact me if you are interested in selling my items in boutiques or for consignment!
Last Updated October 18, 2014