NorthernSwanCreates

Northern Swan Creations

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Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Welcome to my shop. All drop-ship items are shipped free US and will ship from the manufacturing plant directly to your address.

I have opened a second stop, NorthernSwanArt.etsy.com, which contains dropship items with my artwork that are not related to knitting/fiber arts.


Thank you for visiting, I hope you enjoy!
Rhonda

Announcement

Last updated on Nov 11, 2022

Welcome to my shop. All drop-ship items are shipped free US and will ship from the manufacturing plant directly to your address.

I have opened a second stop, NorthernSwanArt.etsy.com, which contains dropship items with my artwork that are not related to knitting/fiber arts.


Thank you for visiting, I hope you enjoy!
Rhonda

Items

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Rhonda Swan

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Rhonda Swan

Reviews

Average item review
5 out of 5 stars
(355)
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About NorthernSwanCreates

Sales 917
On Etsy since 2007

Northern Swan Creations is the place where you will find items handcrafted in the far north of Alaska.

Shop members

  • Rhonda

    Owner, Creator, Customer Service

    Retired special education teacher. Loving that retirement allows me to return to making items for my Etsy Shop, and to knit, knit, knit!

  • Abby

    Assistant

    Miss Abby is a retired Certified Therapy Dog who loves retirement and spending her days hanging out in our studio while orders are processed. Before retirement she was therapy dog in a school for children with Emotional/Behavioral Disorders.

  • Mr. Wonderful!

    Assistant

    Always ready to help: run packages to the post office, listens to product ideas; gives great feedback!

Production partners

  • Printing Partner

    Spindale, NC

    This printing partner allows me to use various printing companies, providing me the opportunity to provide a variety of beautiful products. Additionally, this company has outstanding customer service, which I am able to pass on to my customers.

Shop policies

Last updated on February 16, 2023

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 1 hour of purchase

Privacy

I do not use or share your information other than to shop your orders.
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

More information

Last updated on May 18, 2022

Frequently asked questions

Order Processing Time

I carry a combination of items ready to ship as well as items that are made to order.

I am a one person shop; shipping times are dependent on other orders received. When ordering a combination of READY TO SHIP and MADE TO ORDER, your entire order will be shipped when completed.

I try not to put shop on vacation mode but will instead, change all shipping/processing times to meet when I will return.

All of my Print on Demand (POD) items such as, but not limited to, t-shirts, project bags, totes, etc. have different processing times see listing for estimated processing time.

Custom and personalized orders

I love making small changes to create something you LOVE. Just message me before or after ordering. If I can make that change I will. As a small business, my supplies are limited, so not all requests for personalization can be made.

All Print on Demand (POD) items can be customized; please contact me prior to ordering.

Wholesale availability

Yes, I will sell wholesale. Please message me for my wholesale policies.

Communication

I try to reply to all messages as soon as possible, but at times, due to the fact that I live in Alaska, and my husband and I do activities that often take us away from cell coverage, I can’t always respond immediately.

I will reply to all messages as soon as I can.

Who makes your designs?

In short, all my designs listed in this Etsy shop are of my creation. I do not purchase completed designs and sell. If you see an exact copy of something sold here, it has been illegally copied; please let me know. Please don’t buy illegal copies of my designs.

Each design is created from elements I have created, or acquired for commercial use. All watercolor paintings are my creations.

I use Print on Demand (POD) companies because it allows me to provide a variety of products I couldn’t if I were printing them myself. I choose manufactures that provide not only quality products, but great customer services!

Why don’t you print your products yourself?

I use Print on Demand (POD) companies because it allows me to provide a variety of products I couldn’t if I were printing them myself. I choose manufactures that provide not only quality products, but great customer services!

Do you make the printed items?

Unless otherwise stated, many of the printed items will be shipped from one of the printing companies I work with. This allows me to offer a greater selection of products for you, my customers.

Why does tracking state you shipped from Alaska, but then it is suddenly scanned in another state?

Each of my printers does things different. At times you will get tracking that states a label was made in Chugiak, Alaska (my location), then it suddenly shows up half-way across the nation before heading the opposite direction to you.

I have my accounts with my printers set to have my address entered as return address on the shipping label. Some of my printers record this as the point of origin and is confusing.

None of my POD (Print on Demand) items ever start their shipping in Alaska.