northfieldprimitives

Welcome to my little shop

Leeds, United Kingdom | 1512 Sales

northfieldprimitives

Welcome to my little shop

Leeds, United Kingdom 1512 Sales On Etsy since 2008

5 out of 5 stars (572)

Announcement   🐈 Follow me on Instagram 🐕🐘for sneak peeks of work in progress and information about when my animals will be available.

Announcement

Last updated on Mar 5, 2018

🐈 Follow me on Instagram 🐕🐘for sneak peeks of work in progress and information about when my animals will be available.

northfieldprimitives

Contact shop owner

northfieldprimitives

Reviews

Average item review
5 out of 5 stars
(572)
See reviews that mention:
quality 58 shipping 80 customer service 58
View all 572 reviews

Shop policies

Last updated on January 31, 2018
I live in a small town in West Yorkshire with my little dog, Mabel.

I have been making toys and dolls since I was given my first sewing machine by my parents aged 7.

I adore old machines and stitch everything on a beautiful 1920's Singer treadle sewing machine.

I am inspired by antique toys and memories of treasured things from my childhood.

Northfield Primitives was born in 2007.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I want you to be really happy with your purchase. If you are not, please let me know as soon as possible so that I can try to rectify any problems, or arrange for an exchange or a refund. In the event that you wish to return an item, it must be returned within 14 days of receipt (at your own cost) and be in an unused, sale-able condition. Upon safe return a full refund, including the original p&p will be made.

If you have any questions please do not hesitate to contact me, Sarah Pinney, through the Etsy messaging system.
Payment
If you have any difficulties or need assistance with Etsy checkout please do not hesitate to contact me.
Shipping
Orders over £20 are sent Royal Mail Recorded delivery to ensure that they arrive safely at their destination. For smaller orders I always get a proof of posting.

Overseas I use Royal Mail International Tracked Airmail service (tracked and signed where possible).
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (e.g. for a custom order), if you contact me directly.
Why I Need Your Information and How I Use It
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support
• to comply with my legal obligations for accounting and UK tax purposes
• Please note that I do not circulate newsletters. If you would like to know when I have work available please follow me on Instagram.

Information Sharing and Disclosure
I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy/Paypal. I share information with Etsy/Paypal as necessary to provide you my services and comply with my obligations under both the Etsy/Paypal Seller Policy and Etsy/Paypal Terms of Use.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain the personal information from your order for accountancy purposes only, to comply with my UK tax obligations for a period of 7 years.

How to Contact Me
For purposes of EU data protection law, I, Sarah Pinney, am the data controller of your personal information as provided to me by Etsy and Paypal. If you have any questions or concerns, you may contact me at northfieldprimitives(at)hotmail.co.uk