Payment is due immediately. We do not do lay away.

US SHIPPING: Items are shipped via Priority Mail with Delivery Confirmation.

Shipping costs are calculated by weight and package size. Please note that we are based in Maine which is why the cost of shipping to the west coat (Zone 8) is so expensive.

If you need expedited shipping, please let us know so we can get you your item ASAP.

Convo us if you'd like to work out an alternate or cheaper method of shipping.

INTERNATIONAL SHIPPING: We use First Class International Mail, as long as the package weighs less than 4 pounds. Please note that this method offers tracking, but not for all countries. If you'd like tracking for the item, please let us know so the shipment cost can be recomputed.

When shipping a package over 4 pounds internationally, shipment is via Priority International Mail. This includes tracking and insurance.

If you find the actual cost of shipping is more than $1.00 over the amount computed by Etsy, please let us know and we will happily refund the difference.

Most items are shipped within three business days of receipt of payment. Occasionally it takes longer to ship larger, heavier items, as extra packing/boxing materials may be required.

Full refunds are given if there is an error in the description. The refund will be issued upon receipt of the item in same condition as it was sent out. The item must be returned within 14 days of purchase.

If there are other issues with the item, such as problems with fit, please convo so we can work out a resolution.

Please note that due to variations in monitors, browsers, and gamma settings, the "real life" color of the item may not be truly represented on your computer.

Vintage clothing is, by definition old (more than 20 years) and often used/worn. The pieces often require special care when being worn and cleaned. Most items will need to be dry cleaned or hand washed.

We are careful to check the structural integrity of the clothing, but cannot foresee how well it will hold up when worn.

The best way to determine whether piece will fit is to measure a similar piece of clothing from your wardrobe and compare the sizes. The dress form used in the photos measures: Bust 34", Waist 25", Hip 35.5", Height 31". However pieces are often pinned in the back.

NorthStar Vintage Corporate Headquarters is smoke free, but not pet free (though the animals have almost no contact with the clothes). We cannot guarantee that an item originally came from a pet free/smoke free home.

We are happy to put an item on reserve for up to 3 days.

We love to buy from and sell to Northern New England locals. Please convo if you are looking to sell good, clean pre-70's vintage clothing or housewares.