Handmade in the USA
All of my creations are handmade by me, one at a time, in the old style.
Owner, Maker, Designer, Curator
To make it easier you can find my shop here: http://www.etsy.com/shop/northwindstar
PLEASE SEE MY SHOP ANNOUNCEMENT FOR ANY HOLIDAY or VACATION NOTICE INFORMATION
My main goal is that you have a most pleasurable experience browsing and shopping at NortwindStar Primitives. Please know, I take great pride in my workmanship, quality of materials used and take the time to add the fine details in all my creations. Customer satisfaction is of the utmost importance to me.
Should you have questions or need assistance with anything, please contact me prior to purchasing and I will answer promptly. Weekends are devoted to family time, therefore it might take me a bit longer to get back to you.
All my handmade creations come from a totally smoke free environment. The process and ingredients I use in aging my primitive creations are not scent free and therefore it may cause issues for those who are sensitive/allergic to scents.
All of my handmades are for home decorating and collecting ONLY and NOT intended for children or used as a toy. They are made using small accent items which may pose a choking hazard to small children !!!
Accepted payment methods
- Accepts Etsy gift cards
If you are new to Etsy, This link will guide you through the checkout process,
If you don't have a Paypal account, no problem!
I have a verified PayPal account and can accept credit cards, debit card and bank transfers. You do not have to have a PayPal account to make payment through PayPal, just click on the Pay by PayPal link when checking out and follow the directions.
You might want to check your PayPal summary to make sure your payment is in process.
I accept Paypal, major charge cards through Etsy payment, Postal money orders, cashiers checks.
If you prefer paying via money order, cashiers check, please select "other" as the type of payment.
Custom or special requests must be paid in full upon ordering.
☻ IMPORTANT ~~You are responsible for insuring that shipping addresses are accurate on Etsy and Paypal, so please double check before finalizing your order. I ship to the verified address shown on your Etsy or PayPal account ONLY.
Please make sure your PayPal address is current and correct such as typo's, etc. before ordering and that any additional addresses you wish to ship to (such as a gift) are included in your Paypal under additional 'ship to' addresses.
☻ If item(s) are to be shipped to Hawaii or Alaska, please contact me for adjusted shipping cost should the weight exceed 1 lb. as USPS shipping is slightly higher.
☻ I gladly combine ship whenever possible on multiple purchases. Some items can not be combined shipped due to their size and damage risk.
If you want to order multiple items, please contact me for a reserved listing which will reflect adjusted combined shipping costs.
Should you pay prior to receiving a combined shipping amount, I will gladly issue a refund for the difference over $1.00 once item is shipped.
☻ I generally ship via USPS using the most efficient and cost effective option. Should you prefer another method of shipping, please let me know so that I can give you the adjusted shipping amount.
☻ All parcels are shipped with delivery confirmation.
☻ Once payment is posted and/or cleared, your order will begin its journey within the processing time indicated within each listing. Shipping date will also be posted on your receipt under "Purchases" in your Etsy account. Shipping days are Monday through Friday only (excluding holidays and weekends).
☻ Effective July 2013 I will no longer be sending a copy of your receipt in your package as a receipt can be printed directly from your Etsy account under purchases. If you need assistance on how to print one on Etsy, please let me know.
♥♥♥♥PLEASE SEE MY SHOP ANNOUNCEMENT FOR ANY HOLIDAY or VACATION SHIPPING INFORMATION
☻ LOST PACKAGES
Please allow sufficient time for delivery, especially during the USPS busy season.
Should your parcel get lost in transit, I will issue a full refund, less shipping amount, if the delivery confirmation shows NOT delivered.
Delivery Confirmation for parcels serves as proof of delivery. If you report an item not delivered or missing in transit, but the Delivery Confirmation indicates delivered, no refund will be issued.
Refunds and Exchanges
If you have an issue with your order, please contact me so we can work out a mutually acceptable solution.
All return shipping costs will be the responsibility of the buyer, and are non-refundable (except of course if a return should ever be due to an error on my part).
No refunds will be given for special/
and/or custom orders.
Additional policies and FAQs
♥ Should you have any questions or need further information, please let me know by sending a message by way of an Etsy conversation.
I gladly accept custom and/or special orders. Please contact me for further information.