Shop policies
Inspired by the life and legacy of Roxanna Sieber, cherished mother and friend, who dedicated her life to serving others and sharing her love of crafting and creating.
Accepted payment methods
Returns and exchanges
All items must be returned in the exact same condition as they were shipped and buyer is responsible for all return shipping charges, unless the return is due to our shipping error or items are not as described.
Payment
There are two options for payment processing:
PAYPAL
Credit card orders CAN be processed without a PayPal account.
Guest checkout at PayPal is available.
Click the PayPal option at checkout to use PayPal as your credit card processor.
Or
DIRECT CHECKOUT
This payment option allows you to pay directly with your credit card or an Etsy gift card without a re-direct through PayPal.
Click the credit card option at checkout to use this payment processor.
ETSY GIFT CARDS
We gladly accept Etsy gift cards!
Shipping
I use recycled boxes and shipping material, whenever possible, which can help lower costs to you, as a customer, and make a contribution to the environment.
Note: Shipping fees also include packaging costs. We do ship internationally. If you would like us to ship internationally, please email us and we will get you a quote. International customers may also incur an additional VAT or Duty fee.
Most items are ready to ship within 24- 48 hours of confirmed payment, unless otherwise noted. If you would like something rushed or prefer priority mail, please let us know prior to purchase, if you purchase the item first, then we will send it the most inexpensive option. Rush orders can be accomodated for an additional fee. Tracking is included with each order shipped. If for some reason your tracking number is not updated to your order, just send me a convo.
----------------STAGES OF ETSY ORDER/SHIPMENT PROCESS------------------
Your order is received, and paid in full.
*You will receive an e-mail from "Etsy Transactions" confirming that your order was received. We will then begin processing your order.
The Etsy shipping program auto-marks the order as "shipped" when we print your shipping label. This indicates your order has been processed and signals that we are preparing to ship your order.
Your order will be packed and shipped within 24-48 hours of notification.
The Item(s) is delivered to you or your gift recipient.
If you have any concerns with shipping or arrival times, just convo us, and we'd be happy to help out!