notPERFECTLINEN
Announcement
IMPORTANT NOTICE: Due to many orders our current production time is 2-3 weeks. Thank you all for giving us time to do our work with the most attention to the process, details and customer's expectations.
Our family-run brand is everything about ensuring quality, promoting transparency, enforcing sustainable practices, and doing everything as ethically as possible. We empower our customers to lead the manufacturing process by working on a pre-order basis. While producing in line with demand, we can reduce waste and offer reasonable prices by cutting waste-related loss. For us, creating ethical items brings a sense of community, and it is like a protest against mass-produced goods. We do not make things just to make money. The items are not just for profit. We make goods that involve years of learned skills, passion, commitment, and sincerity.
We are absolutely dedicated to thoughtful creating/making processes, so we try to avoid programmed machines or other non-human help and use as much human input in the whole process as possible. By doing this, we can hire more sewists who can earn a living and provide you with truly handmade items. Our making process is slow, but we hope it motivates our customers to find satisfaction in slow buying and slow living.
Why not perfect? The beauty of linen is that it is not perfect. You will definitely miss its beauty if you keep trying to iron it. However, linen needs to be used, and it gets better with age. We are inspired by linen simplicity and imperfection, and we are glad to share something that is not perfect with you.
Yours, Family
Items
Featured items
All Items
Reviews
-
![]()
Alicia on Dec 8, 2022
5 out of 5 starsExcellent samples, fast shipping. I will be ordering more items soon. Thank you!
-
![]()
Lisa on Dec 7, 2022
5 out of 5 starsExactly as expected. Thank you so much for shipping it in a timely manner.
-
![]()
Elizabeth on Dec 6, 2022
5 out of 5 starsWas sent the wrong color by mistake, but seller made it right by sending the right color and expediting it! Dress is absolutely gorgeous and so well made.
-
![]()
Mama on Dec 1, 2022
5 out of 5 starsAbsolutely beautiful! Will definitely be ordering more in different colors. I asked for a few linen samples and they sent me all of the colors. It also got here much quicker than I expected.
-
![]()
Eli on Nov 30, 2022
5 out of 5 starsOMG, this dress is so beautiful! The quality of the heavy linen is fantastic, and it falls so nicely. Exactly how I expected it. I asked for some modifications, and everything came beautifully done. This is the first of many more. Thank you Not Perfect Linen!
-
![]()
G on Nov 26, 2022
5 out of 5 starsDitto!! I'm thrilled, as always with EVERYTHING that comes out of this family shop!! The quality, design and customer service are unmatched! My purchases are starting to reach double digits...I'm hooked!!! Blessings!! Gina
-
![]()
G on Nov 26, 2022
5 out of 5 starsI'm thrilled, as always with EVERYTHING that comes out of this family shop!! The quality, design and customer service are unmatched! My purchases are starting to reach double digits...I'm hooked!!! Blessings!! Gina
-
![]()
Katharina on Nov 22, 2022
5 out of 5 starsPerfect, also during cold weather as one layer under handmade knitwear and woolly or silky underwear. Highly recommend!
-
![]()
-
![]()
Teresa on Dec 8, 2022
5 out of 5 starsFabric quality is exactly what I expected! Thank you for sending a packet of fabric samples.
About notPERFECTLINEN
Finding perfect in imperfection
A family of creative people who are passionate about their work welcomes you to our "not PERFECT LINEN" home. Our family - run brand is everything about ensuring quality, promoting transparency, enforcing sustainable practices and ethical approach. We empower our customers to lead the manufacture process by working on pre - order basis and while producing in line with demand we are able to reduce waste and offer reasonable prices by cutting waste - related loss. For us creating ethical items bring the sense of community and it is like quite protest against mass produced goods. We do not make things just to make money. The items are not just for profit. We make goods that involve years of learned skills, passion, commitment and sincerity.
We are absolutely dedicated to thoughtful creating/making process so we try to avoid programmed machines or other non-human help and try to use as much human input in the whole process as possible in order we could not only provide you with truly handmade item but also hire more seamstress who could honorably earn for a living. Regarding this, our making process is slow but we hope that it also motivates our customers to find satisfaction in slow buying and slow living.
How about being small but still strong? We strongly believe that thoughtfully selected Oeko - tex certified linen fabric from our local manufacturers, simple cuts of clothes which usually suits all ages, shapes and sizes, that lovely loose fit and relaxed look of the piece is our strength and the best we can offer for our customers. We avoid anything that is not essential for the garment (intricate cuts, non - comfortable fit, zippers, excess details etc.) leaving the priority to the clean and versatile look.
Why not perfect? The beauty of linen is that it is not perfect. If you keep trying to iron it, you will definitely miss the beauty of it. Linen needs to be used and it gets better with age. Linen pieces can be compared to old English leather shoes or old mechanical Swiss watches - all of these things are not new or perfect but are definitely more valuable than any new. We are inspired by linen simplicity and imperfection and we are glad to share with something irregular and something that is not perfect with you.
Yours, Family
Shop members
-
Simona
Owner, Creative Director
I love using thoughtfully selected, locally manufactured linen to create beautiful yet simple garments with a lovely relaxed fit to suit all ages, shapes and sizes.
-
Vidas
Marketer, Curator
I am excited that our garments reach far flung countries such as Japan, South Korea and New Zealand to name a few. Even though we have not been to those places, it is my greatest aim to make the world know about our innovative family business.
-
Rita
Creator, Professional Tailor
Nothing makes me happier than being a part of an exciting family business with my talented daughters Simona and Donata. Nothing is perfect (even linen) but my creative eye is on every garment to ensure that our customers receive the very best.
-
Donata
Head Of Customer Service
Joining the family business and contributing my customer service skills is very fulfilling. My goal is to make your experience as easy and rewarding as possible. I love to thoughtfully and quickly answer your questions and provide all the help.
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 2 days of purchase
Payment
Shipping
The procedure of making our items takes time and effort as each item is individually cut and sewn by our hands especially for you and double washed before packing. We do not use any programmed machines or other non-human help. Handmade quality work takes time.
Please note that once you place an order currently it takes 3-4 weeks for us to produce it before we ship.
All orders are shipped from EU member state - Lithuania.
SHIPPING OPTIONS:
- via National registered post (free worldwide shipping). Tracking is provided.
- via FedEx Express service (additional cost depends on the region). This is faster and more reliant service. Tracking is provided. Fedex do not deliver to PO BOX, please choose national post.
SHIPPING DURATION:
Shipping duration is depends on:
- country/location you want items to be shipped.
Below are indicative timelines for shipping only (excluding production duration):
- National post delivers:
-- in Europe 5-10 days.
-- non European countries 10-20 days worldwide.
- FedEx service usually delivers in 2-5 days worldwide.
Please note that it usually takes more time than regularly for the orders to be shipped during the Christmas season. The shipping service/time of the packages are beyond our control.
SHIPPING ADDRESS:
- All orders are shipped to your Etsy address, unless you provide a different one.
- Fedex do not deliver to PO BOX, please choose national post.
OTHER TAXES, DUTIES, FEES CUSTOMS:
- Please kindly note that we are not responsible for any customs fees and/or import duties you might incur. Unfortunately, we have no control over these charges and cannot inform you what the cost may be as customs policies and import duties vary widely from country to country. If in doubt, we recommend contacting your local customs office for information before ordering.
- Items are shipped from Lithuania.
Additional policies and FAQs
All items that are ready to ship are being shipped the same business day when ordered.
WE DO THE FOLLOWING CUSTOMIZATIONS FREE OF CHARGE:
1. Take off or add extra inches (up to 7.9 in/ 20 cm) to the garment length (torso, waistline etc.).
2. Take off or add extra inches to the sleeve length (except Sydney, Perth, Malta or Monaco dress).
3. Take off, add or change buttons/snaps;
4. Make changes to the neckline/collar;
5. Add or remove pockets;
6. Adjust armholes;
7. Adjust hem allowance;
8. Add belts or ties to the garment;
If you couldn’t find the exact adjustment, please contact us prior to ordering.
Privacy
When you use place order with us, we may collect the following information about you:
Information you provide to us:
When you place order with us we collect the following information shipping addressee name, shipping address, billing address, clothing measurements and payment record.
HOW WE SHARE YOUR INFORMATION
We will not sell, publish, or share your personal information to third parties for their marketing purposes.
With third parties, affiliates, subsidiaries, and service providers:
We use shipping provider FEDEX to ship your orders.
We employ accountant who keeps the track of payments received.
For legal matters
We reserve the right, in our sole discretion, to share or disclose your personal information with law enforcement, government officials, and other third parties.
SOCIAL MEDIA PLATFORMS
When you interact with us on a social media platform, such as Facebook, Instagram or Pinterest we may also collect the personal information that you make publicly available to us on that page or through that account. Please be advised that each social media platform may collect specific data not listed here, and we have no control over how third-party platforms collect or use your personal information. Please refer to that platform’s privacy policy for additional guidance.
More information
Frequently asked questions
Custom and personalized orders
Please note once again that customized items cannot be returned, refunded or exchanged.
Seller details
notPERFECTLINEN is considered a professional seller (known as a trader) in the EU. What's this?