Etsy Featured Seller!!!
Etsy Featured Seller!!!
roldan0930 on Mar 7, 2017
Way to expensive for a few pieces of cheap felt.
Evan Potter on Feb 4, 2017
The costume was amazing and soft and comfortable. I needed it by a certain date, and she got it to me super fast! I wore it to an event and received many compliments! I was so excited to tell them about TheCostumeCafe on Etsy! I'm so happy I bought this! So fun!
Serving Up Costumes That Look Good Enough To Eat!
Etsy Featured Seller...
Around the web
Owner, Designer, Creator
I'm a mid-western girl, but I somehow found my way to Texas. I have a 6 year old autistic daughter and 2 snugly rat terriers. All designs are 100% my own- every costume is made and shipped by me. And that is why the turnaround is 4 weeks sometimes!
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*** Please take the time to read over my shop policies before purchasing. There is a lot of information in here that could affect both of us, especially on the off-chance that something goes wrong with our transaction together.
*** The most important thing to me is that I have open communication with everyone who patronizes my shop. If at any point you have any question or concern, please convo or email me and I will be in touch with you within 24 hours.
Click here to open a new Convo window:
Email: TheCostumeCafe [!at] gmail.com
Accepted payment methods
*** My Paypal email address is: TheCostumeCafe [!at] gmail.com
That is the email that will show up on any correspondence you receive regarding payment.
*** Other payment methods may be accepted on a case-by-case basis. Please convo or email me and I will evaluate special circumstances.
*** I must receive payment within 3 days. If you change your mind about a purchase, please convo me (or email me) and let me know.
Once your purchase is shipped, I cannot cancel the sale.
I try very hard to quote accurate shipping costs. However, this can be very difficult sometimes. If you are charged more than $1 above your actual shipping costs, I will refund the difference through Paypal. If you feel you've been overcharged for shipping, let me know and I will look into it.
*** Yes, I ship Internationally. Please plan accordingly since my turnaround times can be long in the 2 months before Halloween and shipping times can be up to 2-3 weeks in some areas.
Buyer pays all customs charges, if applicable. The items you purchase are merchandise, not a gift. I cannot guarantee delivery times for ANY international purchases.
*** Please make sure that I have the correct address for shipping your item. I ship to the address connected to your PAYPAL account. If it is inaccurate, please contact me. Place any special shipping instructions in the "notes to seller" upon checkout.
*** Shipping prices NOW include insurance, free of charge, up to $50. If you need more insurance, let me know and I can get a price quote for you. Shipping insurance above $50 is the responsibility of the buyer.
All packages also have Delivery Confirmation included. You will receive an email from Paypal with your tracking number when your item is shipping out.
Thank You Very Much!
Refunds and Exchanges
We're all human and we all make mistakes. Sometimes I do; sometimes you do. Let's just FIX it, if we can. Please be patient if a shipping problem arises and hopefully we can resolve it together. Lost packages have a way of turning up, in my experience. I have 100% positive feedback because I truly care about making sure you are pleased with your purchase!
*** Absolutely No Refunds on holiday items after the holiday is over or within. Please contact me as soon as you encounter a problem and we will deal with it together.
Additional policies and FAQs
*** Custom Orders ***
I usually do custom orders between the months of November through May. I may or may not be doing custom work at the time of your inquiry. Please understand the nature of my work is sporadic. Much of my custom order time is first come, first served. Orders can take a long time.
*** Wholesale and Consignment ***
I accept wholesale orders through the months of November through May on a case by case basis.