nottoc
Kuala Lumpur, Malaysia
Shop policies
Last updated on
April 15, 2019
Welcome to nottoC! We have a selection of lovely cotton canvas bags which made in attractive color and tones at very reasonable prices. We take pride and care in every single stage in research, design, cutting, sewing, packing & shipping of our handmade bags. Convention bag making technique is applied as we want to produce bag that are high quality, durability, neatly and beautiful.
For any inquiry, please feel free to convo us or email to nottocdesigns [!at] yahoo.com
Regards,
Ken & Sim
For any inquiry, please feel free to convo us or email to nottocdesigns [!at] yahoo.com
Regards,
Ken & Sim
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I want you to feel good and happy with your purchase. If you are not sactisfied with the product we send, you may contact us and get a refund (the price of the bag) within 7 days. Please contact us for a returning address before sending it back. We won't refund or exchange if the parcel is lost during shipment. Buyer bear the shipping costs (forward and return) and the return product must be in original condition.
Pictures or Photos maybe require for damages claim.
We will be happy to resolve any issue if you contact us at nottocdesigns [at] yahoo.com
Pictures or Photos maybe require for damages claim.
We will be happy to resolve any issue if you contact us at nottocdesigns [at] yahoo.com
Payment
Paypal is our only payment merchant and credit card / debit card are accepted.
Shipping
A Special Note for You
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We ship via Express Registered Air from Post Malaysia for order destinated to E.U. countries, Middle East, South America and so on. A tracking # will be forwarded for monitoring your shipping. Shipping lead time is approximately 7-21 working days from the date of shipment for International orders. You will be notified with registered tracking # following the shipment.
* Shipments may be shipped via express service to USA, Canada, Australia and others; Terms applied **. Our EXPRESS shipping cost to USA, for example, is from US $15.00 (a minimum charge up to 500grams) while $19.00 is charged for shipment up to 1 kg.
** Registered mail by POS Malaysia as an option for P.O.Box, Remote Area and difficult to-reach addresses. ( Some countries, for instance, South Americans, East Europeans, Africans, Middle Easts and so on, might listed under this category). Please do convo me if you do need further information.
All items are made to order, please allow 3 - 7 working days to complete and ship (upon payment cleared). We will ship to your address listed in your ETSY INVOICE.
All Express Courier services, Registered mail and packages need to be signed for upon delivery. It is the customer's responsibility to follow through in obtaining the package.
The recipient may be charged with applicable duty, taxes, and/or brokerage fees C.O.D. in the local currency at the time of delivery. All taxes, duties and customs fees are the responsibility of the customer. Your local post office or carrier will be able to provide you with these information.
=================
We ship via Express Registered Air from Post Malaysia for order destinated to E.U. countries, Middle East, South America and so on. A tracking # will be forwarded for monitoring your shipping. Shipping lead time is approximately 7-21 working days from the date of shipment for International orders. You will be notified with registered tracking # following the shipment.
* Shipments may be shipped via express service to USA, Canada, Australia and others; Terms applied **. Our EXPRESS shipping cost to USA, for example, is from US $15.00 (a minimum charge up to 500grams) while $19.00 is charged for shipment up to 1 kg.
** Registered mail by POS Malaysia as an option for P.O.Box, Remote Area and difficult to-reach addresses. ( Some countries, for instance, South Americans, East Europeans, Africans, Middle Easts and so on, might listed under this category). Please do convo me if you do need further information.
All items are made to order, please allow 3 - 7 working days to complete and ship (upon payment cleared). We will ship to your address listed in your ETSY INVOICE.
All Express Courier services, Registered mail and packages need to be signed for upon delivery. It is the customer's responsibility to follow through in obtaining the package.
The recipient may be charged with applicable duty, taxes, and/or brokerage fees C.O.D. in the local currency at the time of delivery. All taxes, duties and customs fees are the responsibility of the customer. Your local post office or carrier will be able to provide you with these information.