tessjordandesigns

www.tessjordan.com

Skurup, Sweden 215 Sales On Etsy since 2009

0 out of 5 stars (161)

tessjordandesigns

www.tessjordan.com

Skurup, Sweden | 215 Sales

Shop owner

Contact

tess

Contact shop owner

tess

Announcement    I apologize for the empty shelves!
After a long time away from the bench (raising two beautiful rugrats) I am finally back and creating things. I will announce upcoming updates on my instagram and facebook so please feel free to follow me there!
https://www.instagram.com/tessjordan_designs
http://www.facebook.com/tessjordandesigns
love ~tess

Announcement

Last updated on May 23, 2019

I apologize for the empty shelves!
After a long time away from the bench (raising two beautiful rugrats) I am finally back and creating things. I will announce upcoming updates on my instagram and facebook so please feel free to follow me there!
https://www.instagram.com/tessjordan_designs
http://www.facebook.com/tessjordandesigns
love ~tess

Reviews

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See reviews that mention:
quality 6 shipping 13 customer service 11

About

following my dream

I have a background in graphic design and I started making silver jewelry back in 2008 as a creative outlet. I am self taught and constantly learning and evolving. I lived in the states for seven years, where I met my husband, and we moved back to Sweden in 2012. I took a bit of a break from metalsmithing and focused on raising two little rugrats but now I have decided to give this a go and see if I can try and make a living of my passion. So thank you for being here to support me. It means the world to me.
love // tess

Around the web

Shop members

  • tess jordan

    Owner

    a swedish creative raven

Shop policies

Last updated on May 31, 2019
I am a creative raven and a mother of two. A graphic designer at day and a self taught silversmith at night. I love working with silver and exploring the possibilities.
I work with argentium silver (935) which is more tarnish resistant and whiter than regular sterling silver. People who are usually sensitive to sterling will react better to argentium.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
You can return a product within 14 days if you are not completely satisfied. If returning a product it must be in unchanged condition and returned in the original packaging (or similar protective materials) including the receipt. I reserve the right to refuse a return if an items has been used and my conditions are not met. If you use your right to return a product the shipping cost will be payed by you. Please use a shipping method with tracking as you are responsible for the product until it reaches me. Items shipped as P.O.D. (paid on delivery) will not be accepted. The purchasing sum, will be refunded within 30 days from when the product has reached me.

Because of the nature of custom or personalized items I cannot accept returns for those products unless they arrive damaged or defective.

If your package is damaged upon delivery – take a photo first before opening, then photograph the contents for insurance purposes.

Please email me at tessjordandesigns [!at] icloud.com if you have any questions about a previous purchase or one you are planning to make.

Photos are usually taken with digital macro setting which can make them appear larger than they are, so please refer to actual measurements or ask me if you need more information.
Payment
I accept PayPal and credit cards.

Svenska kunder
Jag accepterar PayPal och kort betalning.
❤ Enligt svensk lag kommer 25% moms att läggas på den totala summan.
Shipping
I always ship to the Etsy address unless you make a note of a different address in the "Message to Seller" box after checking-out.

I use Swedish National Postal Service which unfortunately does not provide tracking information. If you would like Recorded delivery with tracking information it will be approximately $10 extra, but contact me directly for an up-to-date quote. I will only charge you what the Swedish post office charges me!

I treat my designs as babies and ship them safely in 100% recycled jewelry boxes inside a bubble mailer envelope, so nothing can hurt them on their way to your arms! I want to be environmental friendly and reduce waste so if you order more than one item I will use a single box for your order unless you have specified that you would like them in separate boxes while checking out.

I will ship out your order within 7 business days after payment is received (unless different is noted in the listing or in case of an emergency, but then I will contact you). If you need something in a hurry just contact me and I will try to accommodate.

The standard shipping time is 4-6 business days for Europe and 6-10 business days for the rest of the world. On rare occasions shipping can take up to three weeks.



For international customers:
Customs can sometimes be evil and I am not responsible for any fees, taxes and/or duties that might occur. It is the responsibility of the buyer to be aware and cover any such costs that might be added to the shipped order. I will complete a customs form when one is required and I will mark it as "Other" so please don't ask me to mark it as "Gift" (it's not legal).


❤ Please make sure that you visit Etsy after your purchase so that you can leave feedback on how your shopping experience was. If you are not happy please contact me prior to leaving feedback so I can get a chance to make it right. I'm only happy when you are happy :o)
Additional policies and FAQs
CUSTOM ORDERS
~At this time I am not accepting any custom orders.




My work is not to be resold. I would hope that you are buying from me cause you love what I've created.

Thank you ~ tess

Follow me in my studio here:
https://www.instagram.com/tessjordan_designs