NovelRed

Cloth. Comfort. Period.

2181 Sales

NovelRed

Cloth. Comfort. Period.

2181 Sales On Etsy since 2013

4.5 out of 5 stars
(857)

Announcement   The following offers are good for a limited time here and on novelRed.com:
$20 OFF $100 OR MORE W/CODE: HEATWAVE
NOW at novelRed.com only:
New customers Buy one get one FREE w/code: SWITCH (new customers only)
BUY 3 get a "Sun" NINJA pad/liner (your choice size/absorbency option) FREE w/code: SUMMERSUN
BRAND NEW SELECTIONS JUST LISTED AT novelRed.com!

NEXT ETSY SHOP STOCKING - TBA - STAY TUNED!

SIGN UP FOR NOVEL RED EMAIL UPDATES AT NOVELRED.COM AND NEVER MISS ANOTHER SALE, STOCKING OR SPECIAL EVENT!

Please visit novelRed.com to see all available custom items! Current specials available and change often! The Etsy shop will be converting to only ready to ship items as soon as they are available.

Please read the following announcements for important information!

The best way to contact Novel Red is via email at customerservice [!at] novelred.com. Emails are normally replied to within 1-2 business days.

*If you don't see what you want here, head over to NovelRed.com to see custom offerings of amazing cloth pads and liners in an array of premium fabrics and including our signature Luxury Crushed Velvets, our ULTRA Thin waterproof NINJA Pads and our unique selection of amazing minky prints!

Please observe current turn around time specifications, shop policies and shipping info prior to placing an order. All order times are estimates and can vary. Your patience is appreciated.

***Separate orders - placed on novelred.com and the Etsy shop cannot be combined due to the separate fulfillment and shipping processes of each store so please keep this in mind when ordering.

==>CHECKOUT NOVEL RED ON FACEBOOK, TWITTER AND INSTAGRAM to stay up to date on current and upcoming sales, stockings, giveaways and more!

Facebook==> https://www.facebook.com/novel.red

Twitter==> https://twitter.com/NovelRed

Instagram==> https://www.instagram.com/novelred/

*Snapped widths, dimensions, fabrics and other options per pad/pattern vary so please read the entire listing for the details on each pad. Shipping time can be viewed under the shipping tab within each listing. This is the expected time for your order to ship out and does not include transit/delivery time. Pleases familiarize yourself with our shop, shipping and ordering policies prior to purchasing. If you have any questions please feel free to send us a convo here on Etsy or email us at customerservice [!at] novelred.com.

***PADS COME WITH A SINGLE SET OF SNAPS. No extra snaps will be added to pads because I feel it compromises the fit of the pad and the way it lays when snapped. Each pad pattern is specifically made for a particular snap width which, through testing, I have concluded to be the optimal width for each pad length to avoid bunching and shifting for most women. No alterations can be made to stocked shop items. Custom and pre order listings - when available - may be altered only by selections available in the drop down menus within the listing or with no label note request.

ABSORBENCY COLOR CODING:
**Liner/light day pads have a white snap backing on one snap denoting the light absorbency, while moderate pads have a bright neon pink snp backing and heavy pads have dark violet. Xheavy pads (comparable to PP or postpartum absorbency) will be stocked occasionally but are also available as special order and have a dark rust colored snap backing. (Please note - NINJA pads have all black snaps - no absorbency color coded snap - and come as a single absorbency "moderate/heavy" - NINJA absorbency is now available on many items on novelred, not just NINJA pads! - all products will soon have this absorbency option! (Check out our product info page: http://novelred.com/pages/about-novel-red-pads - for details on construction and all of the options we carry.)

***Standard shipping fees do not include insurance. If you would like to add insurance please send me a convo before you complete your purchase and I will add insurance to your package for an additional fee. Once an order is processed and prepared for shipment it is too late to add insurance.

*We now ship all orders protected in a reusable and resealable plastic ziplock style bag inside the poly mailer to prevent moisture or other damage during shipment. We hope you will reuse this resealable bag and recycle it when you are finished with it!

Please see the policies section for more information on shipping, returns etc. Order time estimates do not include shipping/transit time.

Cheers!

Announcement

Last updated on Jul 17, 2018

The following offers are good for a limited time here and on novelRed.com:
$20 OFF $100 OR MORE W/CODE: HEATWAVE
NOW at novelRed.com only:
New customers Buy one get one FREE w/code: SWITCH (new customers only)
BUY 3 get a "Sun" NINJA pad/liner (your choice size/absorbency option) FREE w/code: SUMMERSUN
BRAND NEW SELECTIONS JUST LISTED AT novelRed.com!

NEXT ETSY SHOP STOCKING - TBA - STAY TUNED!

SIGN UP FOR NOVEL RED EMAIL UPDATES AT NOVELRED.COM AND NEVER MISS ANOTHER SALE, STOCKING OR SPECIAL EVENT!

Please visit novelRed.com to see all available custom items! Current specials available and change often! The Etsy shop will be converting to only ready to ship items as soon as they are available.

Please read the following announcements for important information!

The best way to contact Novel Red is via email at customerservice [!at] novelred.com. Emails are normally replied to within 1-2 business days.

*If you don't see what you want here, head over to NovelRed.com to see custom offerings of amazing cloth pads and liners in an array of premium fabrics and including our signature Luxury Crushed Velvets, our ULTRA Thin waterproof NINJA Pads and our unique selection of amazing minky prints!

Please observe current turn around time specifications, shop policies and shipping info prior to placing an order. All order times are estimates and can vary. Your patience is appreciated.

***Separate orders - placed on novelred.com and the Etsy shop cannot be combined due to the separate fulfillment and shipping processes of each store so please keep this in mind when ordering.

==>CHECKOUT NOVEL RED ON FACEBOOK, TWITTER AND INSTAGRAM to stay up to date on current and upcoming sales, stockings, giveaways and more!

Facebook==> https://www.facebook.com/novel.red

Twitter==> https://twitter.com/NovelRed

Instagram==> https://www.instagram.com/novelred/

*Snapped widths, dimensions, fabrics and other options per pad/pattern vary so please read the entire listing for the details on each pad. Shipping time can be viewed under the shipping tab within each listing. This is the expected time for your order to ship out and does not include transit/delivery time. Pleases familiarize yourself with our shop, shipping and ordering policies prior to purchasing. If you have any questions please feel free to send us a convo here on Etsy or email us at customerservice [!at] novelred.com.

***PADS COME WITH A SINGLE SET OF SNAPS. No extra snaps will be added to pads because I feel it compromises the fit of the pad and the way it lays when snapped. Each pad pattern is specifically made for a particular snap width which, through testing, I have concluded to be the optimal width for each pad length to avoid bunching and shifting for most women. No alterations can be made to stocked shop items. Custom and pre order listings - when available - may be altered only by selections available in the drop down menus within the listing or with no label note request.

ABSORBENCY COLOR CODING:
**Liner/light day pads have a white snap backing on one snap denoting the light absorbency, while moderate pads have a bright neon pink snp backing and heavy pads have dark violet. Xheavy pads (comparable to PP or postpartum absorbency) will be stocked occasionally but are also available as special order and have a dark rust colored snap backing. (Please note - NINJA pads have all black snaps - no absorbency color coded snap - and come as a single absorbency "moderate/heavy" - NINJA absorbency is now available on many items on novelred, not just NINJA pads! - all products will soon have this absorbency option! (Check out our product info page: http://novelred.com/pages/about-novel-red-pads - for details on construction and all of the options we carry.)

***Standard shipping fees do not include insurance. If you would like to add insurance please send me a convo before you complete your purchase and I will add insurance to your package for an additional fee. Once an order is processed and prepared for shipment it is too late to add insurance.

*We now ship all orders protected in a reusable and resealable plastic ziplock style bag inside the poly mailer to prevent moisture or other damage during shipment. We hope you will reuse this resealable bag and recycle it when you are finished with it!

Please see the policies section for more information on shipping, returns etc. Order time estimates do not include shipping/transit time.

Cheers!

myhaleybaby

Contact shop owner

myhaleybaby

Reviews

Average item review
4.5 out of 5 stars
(857)
View all 857 reviews

Shop policies

Last updated on December 22, 2015
Hello! Welcome to NovelRed! Fall in love with our specialty Minky prints, our huge selection of cotton prints and our exclusive and best selling Luxury Crushed Velvet pads! Shop our Etsy store for unique and limited edition/limited stock items and new Novel Red items before they are released to the website. Shop the entire Novel Red collection at novelred.com

Novel Red: Cloth. Comfort. Period.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Due to the nature of the product and the time and effort that goes into making each item, We do not offer refunds or returns unless there is a defect or quality issue affecting function. If there is a quality issue, please contact the shop within 2 business days of receiving your item and I will try my very best to work something out to make you happy with your purchase. Photo documentation may be required. We want you to be happy with your purchase so we will do what I can to make that happen. After all, you've got to love your pads! You may be required to send your item back in order for us to issue a replacement when approved. Please do not send your order back without contacting us first and receiving approval. Random items returned to us will be discarded and will not be given return credit or replacement.

Orders and partial orders containing any custom items cannot be modified or cancelled once the order has been submitted due to the nature of custom order/fulfillment. For RTS orders (when available) items/orders cannot be cancelled once fulfilled, processed and/or prepared for shipment. In the event that a refund, replacement/replacement credit or cancellation-(RTS only for cancellation)is approved, original shipping charges may be deducted from refund or replacement amount at our discretion. Once an order has been processed and fulfilled it cannot be cancelled. No cancellations or modifications can be given on custom items, processed orders or fulfilled order items. Coupons cannot be applied to previous orders so please check for coupons prior to submitting your order. Incorrectly applied or abused coupon codes will be cancelled.

The better care you take of your cloth pads the longer they will last and the nicer they will continue to look. I highly recommend hand washing or gentle/delicate machine washing and hang drying or flat drying if possible. It is fine if you prefer to machine dry your pads with low or no heat but they will likely show wear faster. Misuse/improper care causing damage or excessive wear is not cause for a refund/exchange. Some types of fabric will pill with continued use as is their nature and this does not warrant a refund or replacement so please keep this in mind when selecting order items/fabrics etc.
Payment
We happily accept PayPal as well as credit or debit cards. When. Using an e-check via PayPal, your order will be shipped once your e-check has fully cleared.

Coupons cannot be applied to previous orders. Please check for coupons and specials in the announcements section or follow us on Facebook and twitter prior to placing an order as coupons must be used at checkout to be applied to an order. Incorrectly applied or abused coupon codes will be cancelled.

Due to order processing and fulfillment, order cannot be cancelled once placed. Orders placed in the same calendar day Central Standard Time U.S., between Etsy and NovelRed.com may be combined into the same shipping package to reduce waste. Shipping is per order and cannot be combined or refunded to keep our rates as low as possible.
Shipping
Orders for in stock RTS (ready to ship) Etsy shop items are packaged and processed to be shipped right away after purchase. Orders containing custom items or pre-order items are started quickly after order placement and made individually in the in the sequence the orders are received. Shipping for custom items is estimated in the shipping section of each listing where you can find a time frame in which your order is scheduled to ship out by as well as in the order receipt. This does not include transit time once it is in the hands of the USPS. Ship time is an estimate and depends largely on the volume or orders received. Please be patient, we will ship your order as soon as we can and we appreciate your understanding.

Orders placed on the same day being shipped to the same address from the same marketplace (Etsy or novelred.com - separate orders from each cannot be combined together due to the fulfillment process as each marketplace's orders are fulfilled separately) may be combined for shipping and the additional/duplicate shipping charge will be refunded to your payment source provided you send a convo prior to your order being fulfilled/prepared for shipment requesting the orders to be combined along with specific order numbers to include. You will then get a confirmation reply if we have received your request in time. It is best to send the convo as a note in the additional order so we receive it quickly. If you want to combine orders placed between Etsy and novelred.com on the same business day CST, please send a note with the latest order including the order number of the previous order you wish shipping to be combined with. Again, provided we receive the request prior to the orders being fulfilled/prepared for shipment, we can combine them and refund any duplicate shipping charge.

Multiple orders placed that do not include specific requests for being combined will be packaged and shipped separately as well as charged separate shipping. Orders cannot be cancelled once placed due to the fulfillment and shipping process so please review your order prior to submitting it. Shipping rates are subject to change at any time.

Once your order is processed for shipment you will receive a notification including a tracking number. Please allow at least one full business day for tracking info to be updated via USPS. Tracking updates via USPS can vary so please be patient. Once an order is shipped please contact USPS directly for questions regarding the transit or status of your package.

If you want to include insurance with your order please notify the shop prior to placing your order. I cannot be held responsible for orders damaged during transit. I can add insurance to your order (for both domestic orders and international orders) for an additional fee based on the order's $ value and will set up an insurance listing for you or invoice you directly for it via paypal prior to your order if notified before the order is submitted. Once the order has been processed and prepared for shippment I cannot add insurance.

I use the address supplied by Etsy and/or Paypal. Please make sure you are using the correct address when submitting your order. I cannot change the address once the order has been processed. If your order is undeliverable due to the incorrect address you will be responsible for return shipping and re-shipping charges which you will be invoiced for prior to the order re-shipping to you.

I cannot be responsible for delivery problems related to an outdated or incorrect address being provided. If you need to change the address you must notify me asap after ordering. If the order has not already been processed I will do my best to update the address. If you are moving in the near future it is your responsibility to make sure the address provided for shipping will be valid on the delivery date. Delivery dates are not guaranteed. International orders take longer to arrive so please allow for this if there is any question regarding your provided delivery address.

*International orders: shipping rates do not include any duties or customs fees. Please be aware of your country's specific customs fees and/or duties as well as import laws prior to ordering. We reserve the right to treat undeliverable international orders as abandoned to avoid large return shipping fees. Any abandoned order will not be refunded or replaced. In the event that your order is returned and return shipping fees are paid by us to receive your package back, you will be responsible for those fees as well as payment for re-shipment prior to us re-shipping your order. Shipped orders are non-refundable.

Please note ship by date in the listing as well as in your order summary. Shop items generally ship in 2-10 business days not including the date the order is placed and this depends largely on whether the item is RTS, custom, made to order or pre-order and also order volume/demand. If multiple ship dates are included in one order or more than one combined order, please refer to the latest ship out date for an estimate of when you can expect your order to ship. If you wish to receive part of your order sooner than, for example, a pre-order item, please place separate orders for those items. Custom items can vary generally from 1-4 weeks (in business days) to ship out not counting the date of order. These shipping time frames do not include holidays or weekends. Every item's ship out time estimate is supplied in the shipping tab within the order. Very rarely a ship out date is published incorrectly. If there is ever a question please contact us prior to placing your order so we can clarify shipping out estimates.

Once an order is initially prepared for shipment please allow at least one full business day for the tracking information to be updated via USPS. Each tracking number is unique and valid and cannot be changed once an order has shipped. There can sometimes be delays in tracking updates and we have no control over the updates or the transit time. Your patience is much appreciated! If you have questions regarding the tracking information or any delays reflected on the USPS tracking site please contact them directly as we have no additional information beyond what they can supply. If you have further questions or problems please send us a convo and we will do our best to sort it out.
Additional policies and FAQs
*All custom and made to order items (when available) will be made on a first come first served basis. Custom orders are non-returnable and non-refundable once the order has been submitted unless due to a documented quality issue. Please refer to the shipping time frame in the listing and your order's ship by date as custom and made to order items take longer to complete.

*Coupon codes are only good on stocked shop items unless stated otherwise. Coupon codes issued to a specific person are noted as such. Orders with improperly applied coupons will be automatically cancelled. Coupon codes may change at any time, are not valid on previous orders and only one coupon code may be used per order.

*Sales stating a minimum purchase amount must have that amount met prior to any shipping, insurance, tax or other charges being added to the order. The minimum order amount reflects the minimum subtotal (merchandise) amount. Orders placed under the minimum will not be included in the sale or special item event.

*Every item from NovelRed is handmade one at a time so expect small variations. Please keep in mind that I make each item individually and slight differences should be treated as uniquenesses and will not affect function. No two items will be exactly the same.

More information

Last updated on Apr 19, 2016
Frequently asked questions

What is the best way to reach Novel Red?

For customer inquiries on orders and products, please email us directly at customerservice@novelred.com