Nurjeweldesign

Florida City, Florida

Nurjeweldesign is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Nurjeweldesign is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on November 3, 2014
Welcome to my design studio. Make your ♥loved ones♥ more special with our personalized items!

Whether you are looking for something in memory of someone special, to mark a special occasion, for Valentines Day, Mother’s Day, Christmas, Wedding or as a gift for someone you love, these personalised handmade jewellery pieces are ideal. 100% customer satisfaction is guaranteed!

Since our items are handmade, we need 3-5 BUSINESS DAYS for PRODUCTION (gold plates a little longer). That process launches after we receive payment. DELIVERY time with REGULAR shipping is 10-15 BUSINESS DAYS. Orders for Christmas, Valentines Day, Mother’s Day may take longer. Please ASK before you order.

If you would like to order more than one item please convo us so that we will make you a custom listing.

In case you would like to see how your initials look like before you purchase, please contact us. We can prepare and e-mail you a draft free of charge.

Please DO NOT FORGET to mention if you need the item for a SPECIAL OCCASION!

While giving your initials keep the order as FIRST NAME, LAST NAME, MIDDLE NAME, unless required otherwise.

Do not forget to specify CHAIN LENGTH, BANGLE SIZE or RING SIZE!

Do not hesitate to contact, we are here for you !
Returns and exchanges
Customer satisfaction is our prior concern. We will refund or exchange any item within 30 days if we have made a mistake on your order.

Please ensure all information given is accurate. No refunds or exchanges are possible due to misspellings or wrong information since it is specially designed for you and cannot be resaled.
Payment
Payments can be made through Paypal. Please contact us if you need any help with payment.
Shipping
Items are shipped in 3-5 BUSINESS DAYS (PRODUCTION TIME). Delivery time with regular shipping is 10-15 BUSINESS DAYS. Orders for Christmas, Valentines Day, Mother’s Day may take longer. Please ASK before you order.

Inclement weather conditions, customs check etc. may delay or postpone our deliveries. We do not hold liability or refund the shipping charge based on the difficulties beyond our control. We are NOT RESPONSIBLE FOR POSTAL DELAYS, PACKAGE LOSS or PACKAGE DAMAGE.

For our impatient customers, or for the ones who have urgent situation, we have EXPRESS SHIPPING opportunity. Delivery takes 3-5 days and costs $15. Please note that the delivery company we work with requires signature for delivery.
Additional policies and FAQs
Cancelling an order before dispatch
If you change your mind after placing an order, you can cancel it at any time before we dispatch it.

Cleaning
Over time it is inevitable that jewellery will tarnish, it is caused by oxidisation and moisture from the air (for its longevity it is better to avoid direct expose to perfume, hairspray, deodorant, body lotion etc). Warm soapy water is the most gentle way to clean your silver jewellery.