SwanRiverStone2

Handmade Jewelry Components Feather and Bead Destash

SwanRiverStone2 is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

SwanRiverStone2 is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 15, 2011
Yes, I know it's lengthy, but I just want you to be a happy informed customer- is that so bad??No?? Great! -now for the fun stuff....

Some Q& A about my feather stock:
As a eco concious seller and user of feathers I am more than happy to educate you about my feather inventory.

Which species of natural peafowl feather do you use and sell? I only use and destash one species: the Pavo-Cristatus also called the Indian Blue Peafowl. This is the type I use when I make my natural peacock feather earrings.The Palawan Peacock Pheasant of the Philippines is the most endangered of all the peafowl species.

Where do you purchase your feathers from?
Though this species is native to India, the feathers source I purchase are breed, born & farm raised in the US. The undyed natural peacock feathers I purchase from Ranamuck.etsy.com who sells excellent certified WI farm raised peafowl feathers, I also purchase from Monroe County, New York State & California.

What are cruelty-free feathers?
A cruelty-free feather comes from a bird who is well-treated and humanely cared for. Many feathers that are sold on the market were not collected humanely, illegally smuggled,NOT naturally-shed, force bred or factory meat farm bi-products. I know for sure (the feathers I purchase)they are clean, fed natural organic meal, domestic, cage free and not over bred.

How are the feather collected?
Peafowl like all birds, molt or shed their old feathers every year and then grow new ones. Peafowl shed in the Summer post mating season. The farmer then simply collects, quarantines & sanitizes them in accordance with state & federal health codes before making them available for public sales -that's it. No harm no"fowl" is done to the bird and you receive a clean, odor and chemical free quality product. I also include or email care instruction for continued care of the feathers.

Why do you sell "man made feathers"?
Though feather molting is totally harmless some are still not convinced and I understand & respect that.

Why do you charge more for your feathers than others?
Because I stand behind the quality & karma of the product man made or natural.Contrast to commercial produced feathers, the organic, cruelty-free sources from whence they originate costs more to care for & sell to the public. I try to keep costs as low as possible w/o cutting off my own nose in the process.

Why $4.29 for shipping
This covers the cost of the mailer tube, shipping per weight cost and packaging.It is a flat rate charge regardless of the destination.Some overseas deliveries go up to 7.00! but I still charge to fat rate.

Why do you have so many listings? Because I make so many feather earrings! I also sell my feather earrings off Etsy at craft and vendor events.

Here are some links to research bird laws in the US. If you have any questions please don't hesitate to ask.
http://www.internationalparrotletsociety.org/stateimportregs.html
http://www.lab.fws.gov/wildlife_laws.php

Accepted payment methods

Paypal
Returns and exchanges
I want your shopping experience with me to be a happy-will-come back,-maybe- bring a friend-or at least leave positive feedback experience;-) - Simply put, so if you are unsatisfied with your purchase for any reason, please CONTACT ME FIRST instead of leaving negative feedback. I will work with you to come to a positive solution to the problem;-)

if you are unhappy with your order I will accept return of the piece in exchange for a full refund within 5 days of receiving your purchase. Item(s) must be returned in the exact condition in which you received them. Exchanges are negotiable depending on the item

Lost:IF there is a situation where the package has not been received and cannot be found after 30 days from the date of purchase. You will receive a prompt refund.
Payment
Method of Payment:PayPal
If you are new to Etsy or want to pay via credit card, Etsy has provided a user reference guide on how to purchase via PayPal on Etsy:
http://www.etsy.com/help_guide_checkout.php

Taxes:
NYS residents must pay 8.825% sales tax, this charge will be applied via PayPal.

RESERVATION OPTION:
If you would like to order an item but do not have funds available please contact me via Etsy's CONVERSATION feature for a RESERVED listing. The reservation time depends on the order and agreement made between me and the buyer.

CANCELLATIONS
Courtesy is contagious:-)Please do not use the "Submit Order" button to "lock" an item out of shop. If you are having trouble with payment, contact me via Etsy Conversations or email me.Unfortunately,as of March 23rd due to an influx in Non-payments,my policy has changed. If payment is not received within 12 hours from date of purchase I will contact and invoice you via email. If payment is not received a complete 24hrs from date of purchase & buyer does not reply to contact emails from me,I will kindly cancel the transaction- Sorry;-(

SALES/DISCOUNT OFFERS:
Please type the discount where applicable code on your customer discount card in your "NOTES TO SELLER" section at checkout. If there is no code indicated I will assume you intend to pay the full listing price and shipping costs if applicable.
Shipping
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U.S. orders are shipped USPS First Class Mail with delivery confirmation 2 days max from date of purchase. If you do not receive your tracking information from Paypal via email PLEASE let me know.

If shipment will take longer I will let you know.I run TWO Etsy shops and a tight single parent household & treasure family time so my shipping days are Mon wed & Fri only

EXPEDITED SHIPPING/FEDEX-PLEASE let me know AHEAD OF TIME if your order is for a special occasion, birthday etc. I may be able to offer Priority or Express/FEDEX shipping to expedite!

International orders are shipped USPS First Class International Par Avon (Air Mail) and can take from 5-14 days. I will email you the tracking number given on the U.S. customs form but it will only indicate acceptance of the package. In'tl packages departing the U.S. rarely include processing or tracking information.

General Info:If you desire to have your package shipped to another address, it is YOUR responsibility to let me know via email or Etsy Conversation. International customers PLEASE make sure to print your full name and postal address. Incorrect address cause an extended delay or refusal from the post office to deliver your order.

Live in NYC? Purchased out of state but stopping into NY for a few days?? I may be able to deliver to you!email me for more information.
Please let me know if you would like to insure your package.
Refunds and Exchanges
Additional policies and FAQs
PATIENCE- I am a single work at home mom with two active Etsy shops,a very active toddler and college bound teenager so there will be times I'll be away from the computer. Please keep this in mind when expecting a quick reply.I will get back to you ASAP.

COMMUNICATION- I am conversation, email and even telephone friendly. If you need anything, have a problem or need a reference TALK TO ME.


PHOTOS: I spend as much time allowed editing to capture items as accurately as possible, but colors may vary depending on your monitor settings. Also, when dealing with natural materials, there is inevitably some slight variations. I try to match things as closely as possible. Please take note of measurements and descriptions or contact me with questions.

EXTRA STUFF:
*See any jewelry previously sold you would like to reorder/custom style? -- Feel free to convo me with a request.*I gladly convert pierced earrings designs to clip-on style per request- NO ADDED CHARGE FOR NON-PRECIOUS METAL CONVERSION, send me a conversation for sterling silver or gold fill charges.


Under CSPIA laws, My jewelry an supplies is not intended for children 12 and under. If you choose to give your young child beads, findings, from my shop, it is solely at your discretion.