Please email to receive discount.
*NEW TO ETSY*
Here is a tutorial on the Etsy's new checkout.....(or how to make a purchase).
Accepted payment methods
Returns and exchanges
I am happy to refund or exchange your purchase (excluding earrings and custom designs) for something else in my shop, at buyers cost for postage. (postage will not be refunded and Etsy fees will be deducted) I need to be contacted by 4 days of receiving goods for any item/items that need to be refunded or returned, after this date the item will not be refunded or exchanged.
Please be sure of your purchase and ask any questions to help with your buying decision. I need to be 100% satisfied with my jewellery before I offer it up for sale. I will ship in a bubble mailer to ensure no damage to your order.
If however something happens to it, not from my doing, and you need a repair done I am willing to do repairs free of charge, but at buyers cost for postage.
Any other problems I am willing to sort things out. If you have a query regarding your order, please email the date of purchase, your user id, and the item(s) purchased. This will ensure a speedier response.
CUSTOM DESIGN ORDERS ARE NON RETURNABLE
(custom design orders are items that are made up especial for you by your instructions)
LOST ITEM & DELAYED SHIPPING:
I will NOT be liable if your items are lost, delayed or damaged mails due to shipment or wrong address as these are beyond my control. Since any loss is at your own risk, please seriously consider to UPGRADE to insured shipping if you need to cover against any loss and to have a tracking number. On my side, I always keep and ready to show the postage receipt as a proof of delivery in case of disputes.
Via Paypal. Paypal is the only form of payment accepted for all international customers
♥♥ HAVEN'T GOT A PAYPAL ACCOUNT ♥♥
.You can still Pay if you haven't got one, just copy and paste this into your browser. http://bit.ly/6z97I8
If you are an Australian buyer I accept paypal and also direct bank deposit. Please convo me if you wish to pay this way. I will email my bank details.
If payment is not paid within 24 hours the sale will be canceled and negative feed back will be left. If you are having trouble paying for this, please do email. I am understanding to unforeseen circumstances.
RESERVES and LAYAWAY all welcome - just ask!
Timescale for: Small pieces approx. 2 weeks and Major pieces 2 to 6 weeks
CANCELLATION OF A SALE
I prefer payment immediately. If I haven’t received payment or an email after 3 days, I reserve the right to cancel the order.
**IMPORTANT SHIPPING ADDRESS**
If your Etsy and Paypal address differ, please let me know in the "message to seller" note during checkout. If you do not notify me and I cannot reach you within 72 hours after payment I will post the item to the address furnished during Etsy checkout.
I post Orders within 1 to 3 business days of cleared payment received. Unless your order is for a custom made item. All shipping is via the Australian post. I will ship in a bubble mailer to ensure no damage to your order.
INSURANCE, EXPRESS SHIPPING & TRACKING:
For your own peace of mind, you can upgrade to get an additional INSURANCE which includes a tracking number. Depending on your item and country, it will range between $12 to $25.60 for INTERNATIONAL air mail for the first $100 worth of item.
EXPRESS INTERNATIONAL shipping costs about $56 more but takes only 2-4 business days to reach you. This comes with a tracking number and a signature on delivery.
LOCAL Australian buyers can choose to upgrade to EXPRESS service for a guaranteed 1 business day delivery (most major cities) at $ 9 more which includes a tracking number and signature on delivery.
If you want to upgrade to any of these services, please tell me and I will bill you separately via Paypal notice to your email address.
Additional policies and FAQs
**Please note:Items may look 10-15% bigger as the mannequin head is only about 22.5" than regular life size. Please check each listing for more accurate measurement. Due to being handmade and the natural feathers not all items will be 100% like the photos shown.
Pictures seen in the listings are usually sold designs, just samples of what I can make for you. I will try to make them as similar as possible. They are not and may not look exactly the same for a simple reason that no feathers, pearls or jewels look the same. All custom made items will take 2 to 6 weeks to make, depending on how many orders I have to make at the time.
Original designs are handmade by Nyjole Jewellery
Please be aware that Nyjole Jewellery's collections and jewellery are original works and protected under COPYRIGHT laws. Please do not copy the designs or use the photos of Nyjole Jewellery and accessories.
Nyjole Jewellery is a registered business name under the Business names Act 1962, Section 7(4).