ClosetMonstersToys

Closet Monsters: Plush Toy Designs

Toronto, Canada

ClosetMonstersToys is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

ClosetMonstersToys is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on December 19, 2012
Welcome to Closet Monsters, home of video game and custom plushies.

You can also find our toys downtown TORONTO at these fine retailers:
THE SILVER SNAIL - https://www.silversnail.com/default.html
A&C GAMES - http://www.acgamesonline.com/

Accepted payment methods

Paypal
Returns and exchanges
Due to the nature of our fabrics used in soft toys they are NOT RECOMMENDED FOR HEAVY PLAY. Toys are primarily for DECORATIVE USE ONLY.

If for some reason any item is damaged during shipping please take a photograph of said item and I will repair your item free of charge.

Seller is not responsible for lost parcels without a tracking number.
Payment
Payments must be made via Paypal. There are NO exceptions.
Echecks must be cleared before items are shipped.

If payment is not received within 3 days your purchase will be revoked and a negative feedback will be left.
If for some reason you are waiting for cash in hand for an item, please PLEASE convo me and let me know which item you are after. I'm VERY flexible. I can hold/make more items for you.
Shipping
ALL ITEMS ARE MADE TO ORDER.
PLEASE EXPECT A 1-7 DAY DELAY AND INCLUDE THESE DAYS IN YOUR ORDER'S ESTIMATED TIME OF ARRIVAL.

Items will be shipped at my convenience. There are no shipments on weekends.

USA orders are shipped AIR which is usually 5-10 business days for delivery.
This does not include tracking. If you wish to add a tracking number please convo the seller before you make your purchase to update shipping price to include tracking.

WE ARE NOT RESPONSIBLE FOR ANY CUSTOMS DELAYS OR FEES INCURRED, NOR ARE RESPONSIBLE FOR ANY LOST PARCELS WITHOUT A SHIPPING UPGRADE.

INTERNATIONAL orders are shipped via AIR MAIL which usually takes 2-6 weeks to arrive.
This also does not include tracking. If you wish to add a tracking number please convo the seller before you make your purchase to update shipping price to include tracking.

IF YOU REQUIRE FASTER SHIPPING PLEASE CONTACT ME PRIOR TO ORDERING!

CANADIAN ORDERS are shipped regular which can be next day and up to 5 days.
Additional policies and FAQs
SCAMMER BAN LIST:

Glaina Klaus: klausnikolay8 [!at] gmail.com