All scarves are guaranteed by me. If there is a problem, please contact me for an exchange or refund.

I accept Etsy Payments and Paypal.
NOTE: California Residents, there will be a 7.75% sales tax charge when you check out.

All scarves listed in my shop are in stock and ready to ship, usually within one business day. If you are giving as a gift, I can ship directly to the recipient. I do not include invoices or pricing info in my packages.

US DOMESTIC SHIPPING: I ship with USPS and offer first class, Priority, or Express mail which you can select when checking out.

INTERNATIONAL SHIPPING: I ship international packages with USPS First Class International. Delivery times vary depending on destination country, but the majority of packages will arrive in 2 to 3 weeks.
Please note that while international tracking service is improving in many countries, I may be unable to track your package once it leaves the United States.
Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations and are payable by the buyer.
While packages generally arrive much sooner, I allow the postal service 5-6 weeks for International delivery before re-sending/refunding for non-delivery.
All the disclaimers aside, I have had very few problems with international shipping and will do my best to find your package if it is delayed.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect:

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It:

I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure:

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention:

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

If you do not want me to keep your data longer than legally necessary please contact me at oceanavesilks [!at] gmail.com