OceanLocksHair

Mermaid Hair Extensions

Pickering, Canada On Etsy since 2016

3,017 Sales | 5 out of 5 stars

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OceanLocksHair

Mermaid Hair Extensions

Pickering, Canada | 3,017 Sales

Shop owner

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OceanLocksHair is taking a short break

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Note from shop owner Due to the pandemic and shortage of supplies, I am closing my Etsy shop for the unforeseeable future. I want to thank all my customers who have supported my business these past 4 years and hope to re-open at a much later date.
Stay safe,
Love, Blue

Note from shop owner

Last updated on Oct 1, 2020

Due to the pandemic and shortage of supplies, I am closing my Etsy shop for the unforeseeable future. I want to thank all my customers who have supported my business these past 4 years and hope to re-open at a much later date.
Stay safe,
Love, Blue

Blue

Contact shop owner

Blue

Reviews

Average item review
5 out of 5 stars
(620)
See reviews that mention:
quality 106 shipping 51 customer service 70

About OceanLocksHair

Sales 3,017
On Etsy since 2016

Join the Mermaid Squad!

Shop members

  • Blue

    Owner, Creator, Colorist

    Hey Mermaids! I have been creating my own hair/extensions for 15+ years, and have had many requests for custom extensions. So why not start my own line? I cut/sew/color/style/package (mostly;) everything myself, handmade with love, just for you:)

  • Holly

    Assistant, Shipper, Seamstress

    When overwhelmed with orders, employ your family! She sews way faster than I can anyways;) Holly will be in charge of packaging/shipping orders during my vacation times;)

Production partners

  • Graphic Designer

    Toronto, ON

    My husband is a graphic designer and designs some of my marketing/promotional product.

Shop policies

Last updated on January 22, 2020
Here you will find luxurious hair extensions in an assortment of colours! These are clip-in extensions, made by myself:) Please note that processing times can be 1-3 weeks as I color/style/sew/photograph/package/ship everything by myself. Shipping times will be on top of the processing time, but will be worth the wait! READY TO SHIP! items will be shipped out in 1-5 business days.

I use Brazilian Remy hair, that has not been colored until it arrives to me. It is human hair, and it can be colored DARKER, curled, straightened...it can last a long time depending on how often you wear them and how well you care for them! (9 months-2 years!) It is not advised to add bleach or try to lighten your extensions as this can affect the integrity of the hair.

You can buy straight, wavy, curly, or kinky hair texture, please note that even the straight hair has a natural wave to it upon washing. See below for hair care:)
CUSTOM ORDERS are welcome! They still will take 1-3 weeks processing, all orders are on a first come, first serve basis. If you need a rush order, please message me to see if I can accommodate your request. If you would like a certain color combination/length/texture/thickness that you do not see offered, send me a convo, as most likely I can get it for you!

If you are unsure what length/weight to buy, please message me with a photo of your hair, and I can help with color/texture matching:) It is best to take a pic of yourself in indirect sunlight.

Happy Shopping!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Due to sanitation/hygiene laws, I cannot accept returns or exchanges, as I have no way of knowing if you have worn the hair or not. (This applies to all EU customers as well) Every order is custom made for you. Please read the listing in its entirety to know exactly what you are buying. Keep in mind that the colors on the computer may vary due to settings. I do my best to describe in detail the colours in each listing. It is best to message me if you are unsure of anything before buying, I want you to be happy!

FOR BRIGHT/PASTEL COLORS/BLONDE
Keep in mind, all these awesome colors will still fade with each wash. If you bought bright/pastel color or blonde hair with bright color in it, use cool water , as warm/hot water makes them fade faster. Be careful if you have blonde hair with bright color extensions as the color can run onto the blonde/lighter colors if wet. DO NOT SWIM WITH THESE IN FOR THIS REASON. As color fades with water, obviously swimming in chlorine or salt water is worse, and will not only strip color but dry out the hair extensions.

If you are unsatisfied with your order, please message me before leaving any negative feedback, as I will do my best to correct any mistake.

*Please ensure that your address on Etsy and Paypal match, it is your responsibility to provide the correct address.
Payment
I accept all major credit cards/PayPal/Etsy gift cards.

NO CANCELLATIONS OR CHANGES AFTER 24 HOURS of ordering. Please message me ASAP if there is a problem.
IN STOCK items may be cancelled within 4 hours, as long as it has not been processed.
Shipping
*Shipping timeframe is on top of processing timeframe*

Processing: The time it takes for me to order supplies/color/sew/package your order. Custom orders are typically 1-2 weeks for smaller single pieces, and full sets are 2-3 weeks

Shipping: Approx time you will receive your order AFTER it is processed.

CANADIAN ORDERS
Canadian orders will be shipped with CANADA POST, full tracking. (4-8 Business Days)

US ORDERS
US orders will be shipped USPS with tracking by default, approx delivery in 3-4 business days. Overnight/2 day shipping available as well, shipped once your order is processed.
(transit times are still not guaranteed by Couriers)

INTERNATIONAL ORDERS
International orders will be shipped with tracking IF AVAILABLE, approx 7-21 business days, not including any hold ups at customs (can take weeks in some Countries). Full/Partial Tracking available in select Countries, please convo me to see if it is available in your Country. EXPRESS SHIPPING available as well (5 Business days) Shipped via DHL or USPS INTERNATIONAL

Message me if you want your order expedited and we can arrange faster shipping for you if possible.

*All customs/duties incurred are the responsibility of the Buyer, I have no way of knowing how much you will be charged;it is your responsibility as the Buyer to be aware of your Country's import laws.
Additional policies and FAQs
FAQ

WHAT COLOR SHOULD I BUY?

If you are looking to match your own hair, send me a photo of yourself in natural light, and I can color match for you. You can get all one color, or ombre, as long as we match your natural color at the top, we can fade out or darken the bottom:)

If you have brown/blonde/black hair and would like colourful dip-dye ends, I suggest buying extensions that are slightly longer than your own hair and we will do the ends. That way you don't have to dye your own hair:)
I will still need a photo of your current length to help you decide what length to purchase.

I offer full sets of bright/pastel colors, your own hair has to be the same color in order to wear these. If you are willing to dye your hair, then perfect! Depending on the length of your hair, you can still get an ombre/multi-color effect, and only dye your own hair one color.

Example> My own hair is shoulder length, I dye it one shade of blue. I have 26" long extensions, that I dyed the same blue on the top half, then faded it out to a lighter blue, to mint green. That way, I get the ombre look without having the pain of trying to dye my own hair 3+ colors. Message me before you buy if you are not sure if they will match your own length/color

CAN I DYE/CUT/CURL/STRAIGHTEN AND USE PRODUCT ON THEM?

Yes! You are buying 100% human hair. Treat them as your own, be gentle, use heat protectant on them, and good quality hair products.

HOW DO I CARE FOR THEM?

1~When not in use, you can keep them in the organza bag that I package them in.
2~ Wash them every 10-20 wears (depending on how much product you put in them)
3~ Fill a sink with cool water/shampoo and swish 'em around (FOR BLONDE/COLORFUL EXTENSIONS, SEE BELOW). Rinse with cold water. Place them on a towel and pat dry. Apply a good leave-in cream conditioner, and gently comb out tangles with a wide tooth comb, starting from the bottoms, working your way up to the top. Let them air dry, spread out on the towel. Style as usual when dry.
4~ When dry, only use a boar bristle brush and be gentle with brushing, as you can rip hair out of the weft if not careful. Shedding is normal in the beginning, as the excess hair that was not caught in the weft when sewing, will come out. This is normal and should subside after a few brushes.

Your extensions can last anywhere from 6 months to a few years, depending on how often you wear them, how much product you use, how often you use heat tools on them, types of product, etc. Even the highest quality extensions will only last so long, depending on the amount of care you put into them.

FOR BRIGHT/PASTEL COLORS/BLONDE
Keep in mind, all these awesome colors will still fade with each wash. If you bought bright/pastel color or blonde hair with bright color in it, use cool water , as warm/hot water makes them fade faster. For ombre colors with brighter color at the top of the extension, wash these UPSIDE DOWN so that the darker color doesn't run into the lighter color on the bottoms. Be careful if you have blonde hair with bright color extensions as the color can run onto the blonde/lighter colors if wet. DO NOT SWIM WITH THESE IN FOR THIS REASON. As color fades with water, obviously swimming in chlorine or salt water is worse, and will not only strip color but dry out the hair extensions.

If over time the color fades and you would like them re-colored, you may send them back to me for a freshen up! Price will depend on how much color is needed. Message me for a quote, you are responsible for paying for the shipping back to me(with tracking)

Please allow 48 hours for a response, I do work elsewhere, but will do my best to get back to you :)
Privacy
Privacy Policy

Your privacy is important to me and as such, I want to assure you of the following:

1 - OceanLocksHair does NOT have access to your payment information at any time. I only receive a notification AFTER your payment has been processed and I am then provided your address, enabling me to create a shipping label and send your order.

2 - The address you provide to Etsy is given to OceanLocksHair ONLY to enable me to create a shipping label & send your order to you. I do NOT use it for any other purpose, nor do I ever share that information.

To read Etsy's full PRIVACY POLICY, please follow this link:
https://www.etsy.com/legal/privacy