OceanPalmsJewelry

Charm Jewelry

Charlotte, North Carolina
2,499 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Charm Jewelry That Tells Your Story! If you don't see a charm your looking for just ask! Spend $35 or more and get free standard USPS shipping. ***If Etsy calculates the weight as free priority shipping, and it actually weighs as standard shipping, your free shipping will be standard shipping (not priority shipping)***

All orders are shipped in 2-5 business days, but I cannot guarantee that the post office will get it to you in a timely manner. If you are in a rush, Priority mail upgrade is available upon checkout. Priority shipping provides insurance up to $100 at no extra cost to you.

Announcement

Last updated on Jan 13, 2021

Charm Jewelry That Tells Your Story! If you don't see a charm your looking for just ask! Spend $35 or more and get free standard USPS shipping. ***If Etsy calculates the weight as free priority shipping, and it actually weighs as standard shipping, your free shipping will be standard shipping (not priority shipping)***

All orders are shipped in 2-5 business days, but I cannot guarantee that the post office will get it to you in a timely manner. If you are in a rush, Priority mail upgrade is available upon checkout. Priority shipping provides insurance up to $100 at no extra cost to you.

Items

2499 Sales
 

All Items

Holiday Earrings

$4.99

Mary Miller

Contact shop owner

Mary Miller

Reviews

Average item review
5 out of 5 stars
(221)
See reviews that mention:
quality 16 shipping 37 customer service 14

About OceanPalmsJewelry

Sales 2,499
On Etsy since 2011

Ocean Palms Jewelry - Uniquely Inspired Handcrafted Jewelry

I started out making jewelry as it was a fun and exciting way to express myself. My charm jewelry is a unique way to show your individuality. As my business has grown worldwide I love the reviews and compliments from my customers as they appreciate the quality and customer service they have received.

Shop policies

Last updated on August 7, 2019
Welcome to Ocean Palms Jewelry! If you have any questions or comments, please feel free to send me a convo. I would love to hear from you!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
It is very important to me that you are happy with your purchase. If for any reason you are not contact me within 7 days of delivery. Ship items back to me within 14 days of delivery. Buyers are responsible for shipping cost and any additional taxes or fees. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please note that all special or custom orders are final. No refunds or exchanges will be accepted on these orders.

If there is any problem with an item, please contact me prior to leaving feedback so that I can make it right. I will be happy to work with you and want you to be more than satisfied with your purchase.

Thanks for shopping at Ocean Palms Jewelry!
Payment
I happily accept PayPal for all purchases, as well as credit cards directly through Etsy.

PayPal and credit card orders will be shipped immediately. eChecks via PayPal will be shipped after payment clears.
Shipping
Most orders will be sent out within 3-5 business days of receiving payment. All orders ship from Charlotte, North Carliona and will be shipped to the address on your Etsy account. You'll receive an automated confirmation email from Etsy when you place your order, and then a shipping notification email with a tracking number when your order has been shipped.

USA:
Orders are shipped via USPS First Rate Mail or Priority Mail - it's fast, reliable, and usually reaches your doorstep just 3-5 days after it leaves mine. While orders do ship pretty fast, if you need something by a specific date, just let me know and I'll be sure to get your package as quickly as possible.

INTERNATIONAL: INTERNATIONAL CUSTOMS DUTY AND VAT FEES - You are responsible for all custom charges and VAT. I can't know in advance about additional charges or what they might be for the country of destination. If the item is returned to me by the country of destination because of non-payment, you forfeit your payment and the item unless you want to pay to have it shipped again and pay the fees. I am not responsible for delays due to customs.

** Please note: international orders can take up to 8 weeks to arrive in some cases. It usually arrives much sooner, but sometimes the package is held up in the Customs department of your country. If you need to guarantee delivery within 3-4 days of your purchase, Express Mail International is available for an additional cost. **

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Additional policies and FAQs
--7% Sales Tax added to all orders shipped into South Carolina.

--In order to provide functional and wearable jewelry at reasonable costs, Ocean Palms Jewelry uses silver plated charms and findings. Silver is a soft metal and will become worn with use. We recommend that our customers remove jewelry before going to bed or participating in physical exercise.

--Jewelry must not be exposed to chlorine or salt water, as this will dull the appearance.

--Plating silver is "real" silver and will tarnish over a period of time, especially when exposed to air, body oils, perfume and perspiration.

--Clean your jewelry with a soft cloth and never use jewelry cleaning solutions

--Please note that occasionally charms can vary slightly due to stock availability. They will still be the same type of charm just a different style.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1) Information I Collect:
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

2) Why I Need Your Information and How I Use It:
I rely on a number of legal bases to collect, use, and share your information, including:
As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support; when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as a) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and b) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3) Information Sharing and Disclosure:
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4) Data Retention:
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

5) Transfers of Personal Information Outside the EU:
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

6) Your Rights:
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me:
For purposes of EU data protection law, I, Mary Miller, am the data controller of your personal information. If you have any questions or concerns, you may contact me at: oceanpalmsjewelry@ gmail.com