octoberhouse

Quiet colors and gentle stitches

Hot Springs National Park, Arkansas · 844 Sales

octoberhouse

Quiet colors and gentle stitches

Hot Springs National Park, Arkansas 844 Sales On Etsy since 2010

5 out of 5 stars
(278)

Announcement   See our full line of yarns, patterns and cross stitch kits at our online shop at: www.octoberhousefiberarts.com
Welcome to October House - celebrating quiet colors and gentle stitches.


Sign up for our newsletter to hear about new products, special sales and events. Please follow this link: http://eepurl.com/Ny5-D
to sign up.

Happy making!

Announcement

Last updated on Jul 3, 2018

See our full line of yarns, patterns and cross stitch kits at our online shop at: www.octoberhousefiberarts.com
Welcome to October House - celebrating quiet colors and gentle stitches.


Sign up for our newsletter to hear about new products, special sales and events. Please follow this link: http://eepurl.com/Ny5-D
to sign up.

Happy making!

Robin Sample

Contact shop owner

Robin Sample

Reviews

Average rating
5 out of 5 stars
(278)
5 stars
274
4 stars
3
3 stars
1
2 stars
0
1 star
0
View all 278 reviews

Updates

Luscious Monaco colorway on the ever popular Panda base.
Bfl/silk in Precious Metals. I kept one braid for myself!
Soft as spring. Petal color way on Linden DK
View all 10 updates

About

It's always knitting season here!

Welcome to October House Fiber Arts

I named my business for my favorite time of the year, and my favorite month...October. I don't know about you, but when autumn rolls around I always get "knitting fever." I love knitting (and spinning) once the weather turns crisp and cool.

We offer beautiful yarns and fibers, gently hand dyed, that you will love knitting and spinning, with personal and caring customer service.

Shop members

  • Robin Sample

    Owner, Maker, Designer

    Hello...I'm an indie yarn dyer and designer located in Hot Springs National Park, Arkansas. I knit, stitch and sketch, and I spend a lot of time playing in dye pots.

Shop policies

Last updated on March 22, 2018
Welcome to October House. Celebrating quiet colors and gentle stitches.

Our yarns are gently hand dyed in small batches using all the love and care we can supply. All items in my shop are handmade or designed by me, in a smoke free studio. I strive to accurately reproduce colors in my photographs, but please be aware that colors may appear differently on your monitor.

Please feel free to convo me with any questions.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Money Order
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Your happiness is ALWAYS my goal. If you have a problem with your purchase, please contact me immediately and I will make it right.

Please be aware shipping charges are spent when the item is sent, and therefore are NOT refundable.

Yarn and Fiber:
If you wish to return an item, please contact me as soon as possible, but no longer than 14 days from purchase date. Returns must be received within 30 days of the purchase date. Once the product is returned in resalable condition, the purchase price will be refunded. The buyer is responsible for return shipping costs and insurance.

Custom orders are not refundable.

PDF Patterns:
Due to the immediate nature of digital downloads, please ask any questions about my patterns prior to purchasing, as all sales are final. I am happy to help if you need further explanation of a pattern.
Payment
I accept payment through Paypal and Etsy direct checkout. I will send a reminder to you if I have not received payment in 48 hours. Any payment not received after 3 days without communication will be considered a void sale and the item will be relisted.

ARKANSAS RESIDENTS: Please be aware that sales tax will be added to your total during checkout.

Etsy purchases with NO payment:
If I do not receive payment when an item is ordered through Etsy, I will attempt to contact you via email and/or convo. If after 3 days there is still no response, the order will be cancelled and the item will be re-listed.

If you need help with the payment process, please see the information here:
http://www.etsy.com/faq_buying.php#paying_the_seller
or feel free to contact me!
Shipping
I ship primarily through USPS within 2 days of your order and payment.

Shipping costs are listed with each item, and are discounted for multiple item purchases. My goal is to ship your order to you as quickly as possible with the most reasonable price. Items will ship within 2 days (Monday-Friday) of confirmed payment.

Want your package faster? Select upgraded shipping options for Priority Mail when checking out.

I am not responsible for lost or damaged items once they've been shipped unless they have been insured. If you would like your package insured, please make a note in your order and I will adjust your Paypal bill accordingly.

I use recycled shipping and packing materials whenever I can. My fibers are always packed in self sealing plastic bags to protect them. Please re-use these bags,pass them on to someone who can, or recycle them, but please don't just throw them away!
Additional policies and FAQs
Please email me with any questions. I am happy to answer them!