OctoStarCreations

On Etsy since 2013

OctoStarCreations

439 Sales

OctoStarCreations is taking a short break

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Note from shop owner Hello everyone! I am putting the shop on vacation mode due to the COVID-19 emergency.

If you are receiving packages, please remember to handle them with caution. Do not touch your face while handling and wash your hands once packages are safely discarded.

Please subscribe if you would like to know when I re-open! You can also catch me on Instagram @ octostarcreations in the meantime.

Thank you so much for your support and please stay safe. <3

Note from shop owner

Last updated on Mar 20, 2020

Hello everyone! I am putting the shop on vacation mode due to the COVID-19 emergency.

If you are receiving packages, please remember to handle them with caution. Do not touch your face while handling and wash your hands once packages are safely discarded.

Please subscribe if you would like to know when I re-open! You can also catch me on Instagram @ octostarcreations in the meantime.

Thank you so much for your support and please stay safe. <3

J Nee

Contact shop owner

J Nee

Reviews

Average item review
5 out of 5 stars
(134)
See reviews that mention:
quality 29 shipping 32 customer service 10

Shop policies

Last updated on November 11, 2018
Welcome to Octo Star creations, home to fun fanmade and original products and prints!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
If you would like to return an item, you are responsible for shipping the item back to me. I will only refund the item cost, meaning I will not refund the original shipping cost, nor will I refund the return shipping cost. The item must be received in the same condition as it was sent. A refund will not be given for damaged or altered returned items.

I will take responsibility for items damaged in transit on a case-by-case basis. A partial refund is available depending on the situation.

I am not responsible for lost packages and will not provide refunds for them unless the package was insured.
Payment
I currently only accept electronic payment methods (Paypal or credit card).

Payment is due within 24 hours of purchase, preferably right at the moment of purchase.

Contact me ASAP if you need to cancel a purchase. I will only accept cancellations if your order has not been packed yet.
Shipping
Orders will go out within 1-5 days of payment received unless it's a made-to-order item. Rushed processing and shipping upgrades are available if needed.

Default shipping method is USPS First Class. Any orders that are too big to fit into this category will be shipped via Priority.

I ship worldwide!

Most US packages include delivery confirmation by default. If insurance is desired, please add the Insurance shipping upgrade during your order.

I will take responsibility for damaged packages on a case-by-case basis. A partial refund is available depending on the situation.

I am not responsible for lost packages and will not provide refunds for them unless the package was insured.

For international orders, I am not responsible for covering any customs fees.
Additional policies and FAQs
I take extra care to make sure this doesn't happen, but in the rare event that you receive the wrong item, I will send you the correct item free of charge.