Announcement
Most items will be packed and shipped within 24 hours. However, there are some exceptions. Packages too large to fit in my mailbox may take longer because I need to arrange for pickup. A large order the comes in late in the evening will not get packed until the next morning and will get picked up the next day unless it is Sunday. I do not ship on Sunday.
Due to my storage limitations, some items are made to order. I will make these ad ship them as quickly as possible.
I ship via USPS only. I don't insure packages except for some special circumstances. If you want the package insured, please select priority mail.
Each item I ship is carefully packed in reused packing materials whenever possible to lessen environmental impact. I take pride in packing my items for shipment. None of my toys has ever arrived damaged. Each Handmade toy gets individual attention. Toys are packed according to their needs, not just thrown into a box with some bubble wrap. When I pack a toy for shipment, everything is padded and locked down tight. Before the label goes on, the package gets a vigorous shake. If I hear anything move, it gets repacked until nothing moves.
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Reviews
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Terry on Jan 5, 2024
5 out of 5 starsSo skillfully made! Beautiful work of art! So nice for the celebration of Chinese New Year!
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Raistlynn on Dec 8, 2023
5 out of 5 starsI love this little wooden dragon! It's going to be sitting on my desk on January 1st for the Wood Dragon New Year! Thank you so very much!!
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susanemadget on Nov 22, 2023
5 out of 5 starsI’m very happy with my purchase
Robert responded on Nov 23, 2023
Thank you for the fantastic five-star review! I am delighted that our handmade wood reindeer brought joy to your holidays. -- Robert
About OdinsToyFactory
How I came to Etsy
Shop members
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Robert Keeney
Owner, Designer, Maker
After retiring from the US Air Force worked as a Computer Systems Programmer (Linux Systems Administrator) for 28 years and retired. I have been making toys since I was a child. I became very interested in Toy Making after my grandson Odin was born.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Sizing details
Due to the nature of working with natural materials sizes are only approximate.
Custom and personalized orders
Custom orders for size and color are always welcome. Items may be personalized but only in a limited fashion. I do not have an engraving machine.
Personalized items are not refundable.
Gift wrapping and packaging
I do not provide gift wrapping. However, some of the items I sell will include a gift box.
Wholesale availability
I don't do any wholesale. However, I will consider a discount for a volume purchase. Please contact me before ordering.
Refunds For Items Returned Undamaged
There is a $5.00 restocking fee on returned items that were sold with free shipping. If you paid the shipping cost I will only deduct the shipping cost from your refund.
Items Damaged Or Lost In Shipping
Please contact me. For instructions.
Seller details
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