ohchalet's Shop Policies
hi and welcome to ohchalet. please do not hesitate to contact me with any questions that are not answered here.
ohchalet prefers payment via PayPal. if payment is not received within 24 hours of a sale the order will be automatically canceled.
all domestic orders are mailed via USPS first class mail or UPS ground within 3-5 business days of purchase. i make every effort to ship out packages asap after a sale. please make sure your etsy information is correct because that is the address I will ship your package to.
Refunds and Exchanges
i want anyone who purchases one of my paintings or prints to love it! if you are not completely happy with your purchase, a refund or exchange can be made within 2 weeks of receiving your artwork. also, should your order arrive damaged, please contact me right away and we can work something out. after 2 weeks, all sales are final.
Last Updated January 26, 2013