OhGoodIdea

Hand drawn character planner stickers & stationery

Ashford, United Kingdom On Etsy since 2017

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This shop got multiple 5-star reviews in the past 7 days.

OhGoodIdea

Hand drawn character planner stickers & stationery

Ashford, United Kingdom | 1,289 Sales

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Ligia

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Ligia

Announcement    𝐂𝐎𝐕𝐈𝐃-𝟏𝟗 𝐃𝐈𝐒𝐂𝐋𝐀𝐈𝐌𝐄𝐑
At Oh! Good Idea we are constantly monitoring the COVID-19 pandemic.
Although UK has just announced a lock down for the next 3 weeks, 𝐨𝐧𝐥𝐢𝐧𝐞 𝐫𝐞𝐭𝐚𝐢𝐥𝐞𝐫𝐬 𝐜𝐚𝐧 𝐬𝐭𝐢𝐥𝐥 𝐫𝐞𝐦𝐚𝐢𝐧 𝐨𝐩𝐞𝐧 𝐚𝐧𝐝 𝐊𝐞𝐲 𝐰𝐨𝐫𝐤𝐞𝐫𝐬, such as Royal Mail, remain open for business.

In this instance, 𝐰𝐞 𝐚𝐫𝐞 𝐬𝐭𝐢𝐥𝐥 𝐩𝐫𝐨𝐜𝐞𝐬𝐬𝐢𝐧𝐠 𝐨𝐫𝐝𝐞𝐫𝐬, 𝐛𝐨𝐭𝐡 𝐝𝐨𝐦𝐞𝐬𝐭𝐢𝐜 𝐚𝐧𝐝 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥, however, please be mindful that although we ship the items promptly, it might occur delays depending of each countries safety measurements.
Rest assure that until Postal services shut down or we are forced to fully isolate, we will be posting items as normal. I will keep this disclaimer updated when things change.

𝐃𝐨𝐦𝐞𝐬𝐭𝐢𝐜 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 (𝐔𝐊, 𝐒𝐜𝐨𝐭𝐥𝐚𝐧𝐝 & 𝐈𝐫𝐞𝐥𝐚𝐧𝐝)
According to the Royal Mail website, postal services continue as normal, apart from the next day delivery Sign For service which is no longer guaranteed by 1 PM. All other services remain the same.

𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲
Quoting the Royal Mail latest communication,“𝘈𝘵 𝘵𝘩𝘦 𝘸𝘦𝘦𝘬𝘦𝘯𝘥, 𝘵𝘩𝘦 𝘜𝘚 𝘵𝘳𝘢𝘷𝘦𝘭 𝘣𝘢𝘯 𝘧𝘰𝘳 𝘱𝘢𝘴𝘴𝘦𝘯𝘨𝘦𝘳𝘴 𝘧𝘳𝘰𝘮 𝘌𝘜 𝘤𝘰𝘶𝘯𝘵𝘳𝘪𝘦𝘴 𝘸𝘢𝘴 𝘦𝘹𝘵𝘦𝘯𝘥𝘦𝘥 𝘵𝘰 𝘪𝘯𝘤𝘭𝘶𝘥𝘦 𝘵𝘩𝘦 𝘜𝘒 𝘢𝘯𝘥 𝘐𝘳𝘦𝘭𝘢𝘯𝘥 𝘢𝘯𝘥 𝘮𝘢𝘯𝘺 𝘌𝘶𝘳𝘰𝘱𝘦𝘢𝘯 𝘤𝘰𝘶𝘯𝘵𝘳𝘪𝘦𝘴 𝘩𝘢𝘷𝘦 𝘢𝘭𝘴𝘰 𝘤𝘭𝘰𝘴𝘦𝘥 𝘵𝘩𝘦𝘪𝘳 𝘣𝘰𝘳𝘥𝘦𝘳𝘴. 𝘛𝘩𝘦𝘴𝘦 𝘳𝘦𝘴𝘵𝘳𝘪𝘤𝘵𝘪𝘰𝘯𝘴 𝘢𝘱𝘱𝘭𝘺 𝘵𝘰 𝘵𝘩𝘦 𝘮𝘰𝘷𝘦𝘮𝘦𝘯𝘵 𝘰𝘧 𝘱𝘦𝘰𝘱𝘭𝘦 𝘯𝘰𝘵 𝘨𝘰𝘰𝘥𝘴. 𝘙𝘰𝘺𝘢𝘭 𝘔𝘢𝘪𝘭’𝘴 𝘐𝘯𝘵𝘦𝘳𝘯𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘴𝘦𝘳𝘷𝘪𝘤𝘦𝘴 𝘢𝘳𝘦 𝘰𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘢𝘯𝘥 𝘸𝘦 𝘤𝘰𝘯𝘵𝘪𝘯𝘶𝘦 𝘵𝘰 𝘢𝘤𝘤𝘦𝘱𝘵 𝘵𝘳𝘢𝘧𝘧𝘪𝘤 𝘧𝘰𝘳 𝘥𝘦𝘴𝘵𝘪𝘯𝘢𝘵𝘪𝘰𝘯𝘴 𝘢𝘤𝘳𝘰𝘴𝘴 𝘵𝘩𝘦 𝘨𝘭𝘰𝘣𝘦. 𝘏𝘰𝘸𝘦𝘷𝘦𝘳, 𝘥𝘦𝘭𝘢𝘺𝘴 𝘢𝘳𝘦 𝘦𝘹𝘱𝘦𝘤𝘵𝘦𝘥 𝘥𝘶𝘦 𝘵𝘰 𝘵𝘩𝘦 𝘢𝘶𝘵𝘩𝘰𝘳𝘪𝘵𝘪𝘦𝘴 𝘪𝘯 𝘵𝘩𝘦𝘴𝘦 𝘤𝘰𝘶𝘯𝘵𝘳𝘪𝘦𝘴 𝘢𝘱𝘱𝘭𝘺𝘪𝘯𝘨 𝘴𝘱𝘦𝘤𝘪𝘢𝘭 𝘰𝘳𝘥𝘦𝘳𝘴 𝘦.𝘨. 𝘲𝘶𝘢𝘳𝘢𝘯𝘵𝘪𝘯𝘦; 𝘰𝘳 𝘴𝘱𝘦𝘤𝘪𝘢𝘭 𝘮𝘦𝘢𝘴𝘶𝘳𝘦𝘴 𝘣𝘦𝘪𝘯𝘨 𝘪𝘮𝘱𝘭𝘦𝘮𝘦𝘯𝘵𝘦𝘥 (𝘦.𝘨. 𝘥𝘪𝘷𝘦𝘳𝘵𝘪𝘯𝘨 𝘵𝘰 𝘮𝘢𝘪𝘭 𝘣𝘰𝘹𝘦𝘴, 𝘳𝘦𝘱𝘭𝘢𝘤𝘦𝘮𝘦𝘯𝘵 𝘱𝘳𝘰𝘤𝘦𝘥𝘶𝘳𝘦𝘴 𝘧𝘰𝘳 𝘰𝘣𝘵𝘢𝘪𝘯𝘪𝘯𝘨 𝘢 𝘴𝘪𝘨𝘯𝘢𝘵𝘶𝘳𝘦) 𝘣𝘺 𝘵𝘩𝘦 𝘭𝘰𝘤𝘢𝘭 𝘱𝘰𝘴𝘵𝘢𝘭/𝘥𝘦𝘭𝘪𝘷𝘦𝘳𝘺 𝘴𝘦𝘳𝘷𝘪𝘤𝘦 𝘵𝘰 𝘮𝘪𝘯𝘪𝘮𝘪𝘴𝘦 𝘵𝘩𝘦 𝘴𝘱𝘳𝘦𝘢𝘥 𝘰𝘧 𝘵𝘩𝘦 𝘷𝘪𝘳𝘶𝘴.”
Also, “𝘗𝘶𝘣𝘭𝘪𝘤 𝘏𝘦𝘢𝘭𝘵𝘩 𝘌𝘯𝘨𝘭𝘢𝘯𝘥 (𝘗𝘏𝘌) 𝘩𝘢𝘴 𝘢𝘥𝘷𝘪𝘴𝘦𝘥 𝘵𝘩𝘢𝘵 𝘱𝘦𝘰𝘱𝘭𝘦 𝘳𝘦𝘤𝘦𝘪𝘷𝘪𝘯𝘨 𝘱𝘢𝘳𝘤𝘦𝘭𝘴 𝘢𝘳𝘦 𝘯𝘰𝘵 𝘢𝘵 𝘳𝘪𝘴𝘬 𝘰𝘧 𝘤𝘰𝘯𝘵𝘳𝘢𝘤𝘵𝘪𝘯𝘨 𝘵𝘩𝘦 𝘤𝘰𝘳𝘰𝘯𝘢𝘷𝘪𝘳𝘶𝘴. 𝘍𝘳𝘰𝘮 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦 𝘸𝘪𝘵𝘩 𝘰𝘵𝘩𝘦𝘳 𝘤𝘰𝘳𝘰𝘯𝘢𝘷𝘪𝘳𝘶𝘴𝘦𝘴, 𝘸𝘦 𝘬𝘯𝘰𝘸 𝘵𝘩𝘢𝘵 𝘵𝘩𝘦𝘴𝘦 𝘵𝘺𝘱𝘦𝘴 𝘰𝘧 𝘷𝘪𝘳𝘶𝘴𝘦𝘴 𝘥𝘰𝘯’𝘵 𝘴𝘶𝘳𝘷𝘪𝘷𝘦 𝘭𝘰𝘯𝘨 𝘰𝘯 𝘰𝘣𝘫𝘦𝘤𝘵𝘴, 𝘴𝘶𝘤𝘩 𝘢𝘴 𝘭𝘦𝘵𝘵𝘦𝘳𝘴 𝘰𝘳 𝘱𝘢𝘳𝘤𝘦𝘭𝘴.”

Oh! Good Idea send to all customers and supports much love during this health crisis.
Stay Safe.

Functional hand Illustrated kawaii character planner stickers, with positivity, motivation and mental health in mind.

𝘭𝘢𝘵𝘦𝘴𝘵 𝘶𝘱𝘥𝘢𝘵𝘦 23𝘳𝘥 𝘔𝘢𝘳𝘤𝘩 2020

Announcement

Last updated on Mar 23, 2020

𝐂𝐎𝐕𝐈𝐃-𝟏𝟗 𝐃𝐈𝐒𝐂𝐋𝐀𝐈𝐌𝐄𝐑
At Oh! Good Idea we are constantly monitoring the COVID-19 pandemic.
Although UK has just announced a lock down for the next 3 weeks, 𝐨𝐧𝐥𝐢𝐧𝐞 𝐫𝐞𝐭𝐚𝐢𝐥𝐞𝐫𝐬 𝐜𝐚𝐧 𝐬𝐭𝐢𝐥𝐥 𝐫𝐞𝐦𝐚𝐢𝐧 𝐨𝐩𝐞𝐧 𝐚𝐧𝐝 𝐊𝐞𝐲 𝐰𝐨𝐫𝐤𝐞𝐫𝐬, such as Royal Mail, remain open for business.

In this instance, 𝐰𝐞 𝐚𝐫𝐞 𝐬𝐭𝐢𝐥𝐥 𝐩𝐫𝐨𝐜𝐞𝐬𝐬𝐢𝐧𝐠 𝐨𝐫𝐝𝐞𝐫𝐬, 𝐛𝐨𝐭𝐡 𝐝𝐨𝐦𝐞𝐬𝐭𝐢𝐜 𝐚𝐧𝐝 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥, however, please be mindful that although we ship the items promptly, it might occur delays depending of each countries safety measurements.
Rest assure that until Postal services shut down or we are forced to fully isolate, we will be posting items as normal. I will keep this disclaimer updated when things change.

𝐃𝐨𝐦𝐞𝐬𝐭𝐢𝐜 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 (𝐔𝐊, 𝐒𝐜𝐨𝐭𝐥𝐚𝐧𝐝 & 𝐈𝐫𝐞𝐥𝐚𝐧𝐝)
According to the Royal Mail website, postal services continue as normal, apart from the next day delivery Sign For service which is no longer guaranteed by 1 PM. All other services remain the same.

𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲
Quoting the Royal Mail latest communication,“𝘈𝘵 𝘵𝘩𝘦 𝘸𝘦𝘦𝘬𝘦𝘯𝘥, 𝘵𝘩𝘦 𝘜𝘚 𝘵𝘳𝘢𝘷𝘦𝘭 𝘣𝘢𝘯 𝘧𝘰𝘳 𝘱𝘢𝘴𝘴𝘦𝘯𝘨𝘦𝘳𝘴 𝘧𝘳𝘰𝘮 𝘌𝘜 𝘤𝘰𝘶𝘯𝘵𝘳𝘪𝘦𝘴 𝘸𝘢𝘴 𝘦𝘹𝘵𝘦𝘯𝘥𝘦𝘥 𝘵𝘰 𝘪𝘯𝘤𝘭𝘶𝘥𝘦 𝘵𝘩𝘦 𝘜𝘒 𝘢𝘯𝘥 𝘐𝘳𝘦𝘭𝘢𝘯𝘥 𝘢𝘯𝘥 𝘮𝘢𝘯𝘺 𝘌𝘶𝘳𝘰𝘱𝘦𝘢𝘯 𝘤𝘰𝘶𝘯𝘵𝘳𝘪𝘦𝘴 𝘩𝘢𝘷𝘦 𝘢𝘭𝘴𝘰 𝘤𝘭𝘰𝘴𝘦𝘥 𝘵𝘩𝘦𝘪𝘳 𝘣𝘰𝘳𝘥𝘦𝘳𝘴. 𝘛𝘩𝘦𝘴𝘦 𝘳𝘦𝘴𝘵𝘳𝘪𝘤𝘵𝘪𝘰𝘯𝘴 𝘢𝘱𝘱𝘭𝘺 𝘵𝘰 𝘵𝘩𝘦 𝘮𝘰𝘷𝘦𝘮𝘦𝘯𝘵 𝘰𝘧 𝘱𝘦𝘰𝘱𝘭𝘦 𝘯𝘰𝘵 𝘨𝘰𝘰𝘥𝘴. 𝘙𝘰𝘺𝘢𝘭 𝘔𝘢𝘪𝘭’𝘴 𝘐𝘯𝘵𝘦𝘳𝘯𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘴𝘦𝘳𝘷𝘪𝘤𝘦𝘴 𝘢𝘳𝘦 𝘰𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘢𝘯𝘥 𝘸𝘦 𝘤𝘰𝘯𝘵𝘪𝘯𝘶𝘦 𝘵𝘰 𝘢𝘤𝘤𝘦𝘱𝘵 𝘵𝘳𝘢𝘧𝘧𝘪𝘤 𝘧𝘰𝘳 𝘥𝘦𝘴𝘵𝘪𝘯𝘢𝘵𝘪𝘰𝘯𝘴 𝘢𝘤𝘳𝘰𝘴𝘴 𝘵𝘩𝘦 𝘨𝘭𝘰𝘣𝘦. 𝘏𝘰𝘸𝘦𝘷𝘦𝘳, 𝘥𝘦𝘭𝘢𝘺𝘴 𝘢𝘳𝘦 𝘦𝘹𝘱𝘦𝘤𝘵𝘦𝘥 𝘥𝘶𝘦 𝘵𝘰 𝘵𝘩𝘦 𝘢𝘶𝘵𝘩𝘰𝘳𝘪𝘵𝘪𝘦𝘴 𝘪𝘯 𝘵𝘩𝘦𝘴𝘦 𝘤𝘰𝘶𝘯𝘵𝘳𝘪𝘦𝘴 𝘢𝘱𝘱𝘭𝘺𝘪𝘯𝘨 𝘴𝘱𝘦𝘤𝘪𝘢𝘭 𝘰𝘳𝘥𝘦𝘳𝘴 𝘦.𝘨. 𝘲𝘶𝘢𝘳𝘢𝘯𝘵𝘪𝘯𝘦; 𝘰𝘳 𝘴𝘱𝘦𝘤𝘪𝘢𝘭 𝘮𝘦𝘢𝘴𝘶𝘳𝘦𝘴 𝘣𝘦𝘪𝘯𝘨 𝘪𝘮𝘱𝘭𝘦𝘮𝘦𝘯𝘵𝘦𝘥 (𝘦.𝘨. 𝘥𝘪𝘷𝘦𝘳𝘵𝘪𝘯𝘨 𝘵𝘰 𝘮𝘢𝘪𝘭 𝘣𝘰𝘹𝘦𝘴, 𝘳𝘦𝘱𝘭𝘢𝘤𝘦𝘮𝘦𝘯𝘵 𝘱𝘳𝘰𝘤𝘦𝘥𝘶𝘳𝘦𝘴 𝘧𝘰𝘳 𝘰𝘣𝘵𝘢𝘪𝘯𝘪𝘯𝘨 𝘢 𝘴𝘪𝘨𝘯𝘢𝘵𝘶𝘳𝘦) 𝘣𝘺 𝘵𝘩𝘦 𝘭𝘰𝘤𝘢𝘭 𝘱𝘰𝘴𝘵𝘢𝘭/𝘥𝘦𝘭𝘪𝘷𝘦𝘳𝘺 𝘴𝘦𝘳𝘷𝘪𝘤𝘦 𝘵𝘰 𝘮𝘪𝘯𝘪𝘮𝘪𝘴𝘦 𝘵𝘩𝘦 𝘴𝘱𝘳𝘦𝘢𝘥 𝘰𝘧 𝘵𝘩𝘦 𝘷𝘪𝘳𝘶𝘴.”
Also, “𝘗𝘶𝘣𝘭𝘪𝘤 𝘏𝘦𝘢𝘭𝘵𝘩 𝘌𝘯𝘨𝘭𝘢𝘯𝘥 (𝘗𝘏𝘌) 𝘩𝘢𝘴 𝘢𝘥𝘷𝘪𝘴𝘦𝘥 𝘵𝘩𝘢𝘵 𝘱𝘦𝘰𝘱𝘭𝘦 𝘳𝘦𝘤𝘦𝘪𝘷𝘪𝘯𝘨 𝘱𝘢𝘳𝘤𝘦𝘭𝘴 𝘢𝘳𝘦 𝘯𝘰𝘵 𝘢𝘵 𝘳𝘪𝘴𝘬 𝘰𝘧 𝘤𝘰𝘯𝘵𝘳𝘢𝘤𝘵𝘪𝘯𝘨 𝘵𝘩𝘦 𝘤𝘰𝘳𝘰𝘯𝘢𝘷𝘪𝘳𝘶𝘴. 𝘍𝘳𝘰𝘮 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦 𝘸𝘪𝘵𝘩 𝘰𝘵𝘩𝘦𝘳 𝘤𝘰𝘳𝘰𝘯𝘢𝘷𝘪𝘳𝘶𝘴𝘦𝘴, 𝘸𝘦 𝘬𝘯𝘰𝘸 𝘵𝘩𝘢𝘵 𝘵𝘩𝘦𝘴𝘦 𝘵𝘺𝘱𝘦𝘴 𝘰𝘧 𝘷𝘪𝘳𝘶𝘴𝘦𝘴 𝘥𝘰𝘯’𝘵 𝘴𝘶𝘳𝘷𝘪𝘷𝘦 𝘭𝘰𝘯𝘨 𝘰𝘯 𝘰𝘣𝘫𝘦𝘤𝘵𝘴, 𝘴𝘶𝘤𝘩 𝘢𝘴 𝘭𝘦𝘵𝘵𝘦𝘳𝘴 𝘰𝘳 𝘱𝘢𝘳𝘤𝘦𝘭𝘴.”

Oh! Good Idea send to all customers and supports much love during this health crisis.
Stay Safe.

Functional hand Illustrated kawaii character planner stickers, with positivity, motivation and mental health in mind.

𝘭𝘢𝘵𝘦𝘴𝘵 𝘶𝘱𝘥𝘢𝘵𝘦 23𝘳𝘥 𝘔𝘢𝘳𝘤𝘩 2020

Reviews

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quality 28 shipping 31 customer service 16

Updates

So many cuties! These TN Keyrings are the perfect gift for any planner addict or teacher blush

About OhGoodIdea

Sales 1,289
On Etsy since 2017

"I turned my weakness into a creative outlet to help other women"

I am Lígia, the artist behind Oh! Good Idea.

In 2009, I found myself diagnosed with post-natal depression and chronic anxiety. Having battled mental health for the past decade, I learnt various therapy practices such as CBT and I am a certified trainee in Mindfulness and Meditation.

I use this knowledge to design compelling, positive and motivational planner stickers and stationery that work as an outlet to promote self- care, creativity, increase productivity and a feeling of self-worth and accomplishment.

I was where you are now, and I'm still battling my own ghosts. But this vulnerability just makes it possible for me to relate to your feelings and bring these coping techniques and skills through my art to help you in your journey.

Shop members

  • Ligia

    Owner/ Designer/ Photographer/ Customer Service

    I am a cheerful, creative soul, who loves sunny weather, the beach and chocolate too much! I am too organised with everything around me, so I have the illusion I am in control (haha)

  • Teedy

    Our Star

    The cutest and sweetest girl with candy pink hair. She has a strong personality. Sometimes can even be a little madam , but her heart is full with joy and love. She is always open to new opportunities and adventures!

Shop policies

More information

Last updated on May 9, 2019
Frequently asked questions
Can I use these products for commercial purposes?

My stickers are hand drawn by myself and exclusive to Oh! Good Idea, therefore they are for personal use only and are not to be resold, redistributed or claimed as your own.
Legal action will be taken if this policy is breached.

Custom and personalised orders

Please contact me about your enquiry and I will see what I can do for you.

Is there tracking for my order?

All orders are shipped Royal Mail standard shipping which means that no tracking number is provided. However, I do offer shipping upgrade for International orders which are tracked and require a signature . I highly recommend purchasing the upgrade option if you are in the USA, as there are many reports of lost post.
Lost items will not be refunded, only replaced.

Promos and Codes

Any promotions or coupon codes are posted on our social media accounts and our VIP Facebook Group. Please feel free join and follow for access to exclusive discounts.

Can we combine discount codes?

Unfortunately no. You can only use one discount code per order. We hold the right to cancel your order if this term and condition has been breached.

Customer Service Hours

Customer Service Hours are Monday-Friday, 9:00am to 5:00pm BST. Please message me via Etsy convo any time and I will answer ASAP and during the Costumer Services hours.

When will my order arrive?

Our items are shipped from the UK via Royal Mail 1st Class standard or Royal Mail Standard International delivery. This may vary depending on holidays or events that may affect postal volume. Customs processing times are also a factor not included in these estimates!

UK: 1-5 working days
Europe: 3-5 working days
USA: 5- 7 working days
Canada: 5-7 working days

If your order was not delivered within the estimated time, please allow an extra time for the post to reroute the mail back to me! According to the Royal Mail website please allow extra:

UK: 10 working days after due date
Europe: 20 working days after due date
USA: 6 weeks after due date
Canada: 6 weeks after due date

Oh! Good Idea will not be held responsible for lost orders.

The amount I paid for shipping does not exactly match the postage. Why?

Our shipping costs are flat rate which means that, whether you order 1 or 20 sticker sheets/ decals/ die cuts, you are paying the same shipping fee. However, if you order is off a big value, I will have to charge tracking to protect both sides in case the order is lost on route.
These fees also include costs for your packaging materials, so it is not just the amount that you see on the postage. Since they are considered flat rate fees, there will be no refunds, nor will you be asked to pay extra if your package is particularly heavier and I am required to cover the remaining amount.

We believe that by offering a flat rate service, we are adding value to your purchases.

Overseas Orders

If you are purchasing outside of the UK, it is highly recommended that you upgrade your shipping to tracked as missing orders will only be replaced if tracking has been purchased.