OnLineRetro

Alamo, California

OnLineRetro

Shipping Worldwide from Northern California, US

Alamo, California | On Etsy since 2008

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Shipping Worldwide from Northern California, US

Announcement

Last updated on Mar 24, 2020

Shipping Worldwide from Northern California, US

Items

Sandra Outman

Contact shop owner

Sandra Outman

Reviews

Average item review
5 out of 5 stars
(655)
See reviews that mention:
quality 34 shipping 169 customer service 119

About OnLineRetro

Sales 1,167
On Etsy since 2008

Shop members

  • Sandra Outman

    Owner

Shop policies

Last updated on January 22, 2018
Hello and thank you for visiting my Shop. I have a love for Vintage Women's Clothing. Before posting a new item in my shop it goes through a complete cleaning & inspection so as to be sure and describe all the details for your shopping pleasure. I carefully take ten pictures. Then the item is wrapped either on a hanger if Dry Cleaned or plastic wrapped ready for shipment.

Please keep in mind that all my items are Vintage and at the least 20 years old. I do my best to choose quality made items. Since they are Vintage be prepared for the occasional charming imperfection, which I will do my best to describe that in the listing.

Please READ MY FAQ BELOW TO ANSWER ANY QUESTIONS YOU MAY HAVE.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 6 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I do offer refunds, and exchanges. Shipping is paid by buyer, with a 20% restocking fee. Please contact me with in 3 days of delivery. Also item must be returned to me with in 7 days of delivery.
I do take my time to describe each item an, repair garments if necessary. Also I include the precise measurements of each garment. Please carefully measure yourself, check all pictures. I welcome questions. My goal is for you to be happy with your purchase.
Thank you.
Payment
I accept Paypal and direct pay through Etsy.
Shipping
Shipping USA will be either 2-5 day First Class Mail, 2-3 day Priority Mail or 5-9 day Parcel Select all with tracking, insurance and delivery confirmation. Some items will include signature confirmation. Thank you.


*INTERNATIONAL*
I have shipped many packages to every continent. The US postal service does not offer international tracking at any sort of reasonable price, so it is *ship at your own risk*... I have shipped many many international packages without any trouble, but if it gets lost in customs or whatever I cannot refund you. I am sorry! If you really want a tracking number /insurance you will have to pay quite a bit extra.
Additional policies and FAQs
I will cancel and refund any order as long as you catch me before shipping. I will always let you know the shipping date within 24 hours of purchase.
Thank you.